Does not accept serial number elements 12

typed in 18 numbers does not accept need help downloading

Hi jboy,
Is there a redemption code inside the box (24 digit alphanumeric code) ?, serial number needs to be redeemed with that redemption code.
Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
Feel free to contact the support at http://adobe.ly/yxj0t6
^Ani

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Does NOT accept Serial Number

I purchased iWorks online and the password I received does not work. The program expires in 7 days. What are my options?

Hi jboy,
Is there a redemption code inside the box (24 digit alphanumeric code) ?, serial number needs to be redeemed with that redemption code.
Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
Feel free to contact the support at http://adobe.ly/yxj0t6
^Ani

Photoshop CS3 does not accept serial number

I have been running a valid copy which I registered when I installed. Recently get a message to uninstall, re-install then contact support. When contacting support, they say the SN is invalid and refer me here. I registered the SN three years ago, and it is no longer there. I have CS3 Dreamweaver, and InDesign which the registration is no loger in the myProducts file either. I haven't tested, but am assuming I will have a similar problem with them as well.
Message title was edited by: Brett N

OP you wrote the serial number worked three years ago when you install CS3 on your machine. Your either a lair, telling the truth, a pirate or have a failing memory and are not installing from the same pirate media used three years ago. I do believe the serial you have is invalid as that is what Adobe keeps telling you. Now if your being truthful should now know you were duped, were taken.
I'll buy hardware off ebay for I think selling stolen hardware wouldn't be common on ebay sellers would need a source of stolen hardware to have a supply to sell. Software is a different matter its easy to replicate cracked software any computer or copier can be used.
If you get something new get it from the right place. If you get something from Adobe buy from Adobe retailer prices will not be much lower and Adobe records will show your legal user.

Registration form does not accept serial number.

I just received my LabView 6i student edition and have gone through the entire registration rigamarole only to be told the serial number is not valid. How tedious! - Pier

1) Follow instructions in your user manual, p3
2) make sure you install LabVIEW before installing HiQ.
3) see p4, #8 " you don't need to register on-line. Click next."

Re-installing Fireworks CS3 upgrade after crash. Does not accept serial number previous Version of Fireworks.

Previous version is Macromedia Fireworks MX.

You should check your Adobe account online to see if it has the information you need. If not, there is likely little chance of you being able to confirm your eligibility to use the upgrade version.
You might need to discuss this with Adobe Support directly. Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

Can you use the number 3 key elsewhere?
[topic moved to Downloading, Installing, Setting Up forum]

Hi im new apple user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like .! What can be this issue n how to solve it??

hi im new apple ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc .! What can be this issue n how to solve it??

Hi,
If the machine is brand new I don't see why the serial Number is missing (it is entered on to a special chip at the factory)
However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
for the Points
7:44 pm Thursday; January 16, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

From product box- will not accept serial number for Adobe Pro XI

From product box- will not accept serial number for Adobe Pro XI

Moving discussion to Acrobat Installation & Update Issues forum.

Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?

Acrobat X Pro not working, Serial Number not recognized?

Hi lv123321,
Do you have Acrobat only License no or is it a part of suite. If Acrobat X pro is a part of suite then you need to use the suite setup to install Acrobat.
Also if possible could you please private message me the serial no so I can try decoding it.
Regards,
Abhijit

Adobe creator not accepting serial number given by identite

trying to install adobe creator pro 11 and will not accept serial number

Hi Wallpaper,
Thank you for posting on the forums, kindly take a note of the information listed below and check if it is the same.
1) The serial no. is a 24 digit numerical key
2) Do not include dashes in between the numbers
3) Also, try downloading a fresh installer from Download Acrobat products | Standard, Pro | XI, X for Acrobat XI pro and then try again.
Thanks,
Vikrantt Singh

Will not accept serial number--why?

My serial number entered from the one on the plastic case will not be accepted. I currently have Adobe Photoshop Elements 8 and am trying to install APE 10.

Is it asking for your qualifying serial number? You should first enter the Photoshop Elements 10 serial number followed by the next window which will request your qualifying serial number.

Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number

Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.

Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
Gene

Creative Suite 4 upgrade will not accept serial number

I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.

Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium

FCS2 Will NOT Accept Serial Number of FCS

Here's my dilemma:
I have been running FCS HD for what seems like an eternity. I have a G5 (non-Intel) dual 2G running OS 10.4.11. I purchased a Panasonic HPX-170 to start shooting HD. FCS HD will NOT accept native video files from the P2 cards, so I looked into FCS 2 and it WILL accept the files (through "log and capture"). So I bought an upgrade copy (from HD to 2). I took two days to install it, now it won't accept the serial number from my HD version. I've been told that it should work even thought the HD version is an upgrade from FCP 3. They're all retail versions (it even says "retail" on the FCP 3 disc envelope and on the FCS HD installation instructions for the DVD Studio Pro and Motion installation guides).
I have all the original discs and serial numbers for all three versions (not pirated), so I'm not sure why this isn't working.
I forgot this part: when I first installed FCS 2, it accepted the serial numbers and opened. The next time I tried to start the program, a small dialog box popped up and asked for the serial numbers again, and that's when it wouldn't accept them.
Any suggestions? Do I need to reinstall the entire suite?
Thanks in advance,
Lloyd

OK, here's what my disc envelopes/install booklets say:
Final Cut Pro 3.0 Retail, then the serial number. There's also a QT Pro serial number.
FINAL CUT PRO HD UPGRADE FROM FCP, then the serial number, along with a QT Pro serial number, and MOTION RETAIL and DVD STUDIO PRO 3 RETAIL discs, both with serial numbers.
FINAL CUT STUDIO 2 UPG FROM FCS, then the serial number.
I'm not sure if there were any other "upgrades" or other steps in between because I can't find any other discs or manuals, so I'm pretty sure that's all I had.
I just did a total uninstall using FCS Remover and made sure all the files were gone according to Apple's uninstall instruction, then tried to reinstall FCS 2, but when it asked for the previous serial number, it wouldn't accept it. I tried both the FCP 3 and FCS serial numbers and nether worked.
I'm lost...

Photoshop not accepting Serial Number

Hello,
I have recently brought Creative Suite 4 Student Edition and have done the verification process and got my serial number. InDesign and Illustrator have accepted the serial no. and are fine, but whenever I enter the serial no. on Photoshop it doesn't accept it and I don't have much longer left on the trial. (I did have it set to the wrong language but I've reinstalled the programs and they should be right now.)
Should I try completely uninstalling photoshop or would that be a bad thing to do? I don't understand why this has happened as the programs are all installed from the same disk.
Many thanks
Nicola

Possible solution:
I was having the same issue. My CS4 disk is corrupted and I can't install it from the disk. So I downloaded the trial versions of InDesign and Photoshop because I need them the most right now. InDesign installed fine and accepted the CS4 serial number. Photoshop downloaded fine and got to the point to accept the serial number and it wouldn't take it. It just gave a red X instead of a green check mark and the continue button is grayed out. I installed the trial version and that worked fine. The trial is supposed to be able to be activated with the serial number so I opened Photoshop to try to do that. When I opened Photoshop it did not give me the option to enter a serial number right away like InDesign did. Once open, I looked in the help menu and see that deactivate and registration are both options. This says to me that this copy is fully activated simply by activating one of the pieces of the suite. I went ahead and installed Illustrator which worked fine, too. Acrobat didn't but it's a different installer.
So my suggestion is yes, uninstall it and reinstall it. I would do it without installing the cleanscript because that might mess everything up since you're trying to make Photoshop recognize that another Adobe product is active. When Photoshop asks for a serial number when you're installing it, disregard and install the trial. Then launch the program and see if it is now registered. I only hesitate a little because you said the serial number worked fine for Acrobat, too, but it did not work fine for me.
Oh, and the answer to your question is yes, if you uninstall it, you can reinstall it again. You won't waste your money Even if you have to go the route of uninstalling everything, using the clean script, and reinstalling everything your serial number will still work FIRST DEACTIVATE THE PRODUCTS THAT HAVE BEEN ACTIVATED. Adobe allows you to install the product twice without deactivating. After that you have to call customer service.
Let us how it turns out.
Message was edited by: Little Maybe Dog

Does not accept serial number elements 12

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