Does not download or upload all documents

I seem to have no problem creating a document on iPad or macbook etc.  However, while the document can be seen on the other device, it is not downloaded.  I have ALL iCloud options checked and can see the document if I go in via safari - so why won't the "handoff" or whatever it is called work?

Thanks. There was no error message for the downloading of messages. In the error log I found later a comment that the certificate is already existing and that a new one should be requested. For sending messages the error message said to check the SMTP settings. These were according to my service provider correct.
I have a found a solution by creating local folders in my old profile, transferring all emails into the local folders and then only copying the local folders into a new profile. This works now. I just have all older mails in separate folders, which to me is not a problem.

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