Don't they know about vibration problems?

Hi,
I got a macbook, it is 3 days old, and it vibrates every time I use it. I have to place a business card under it to dampen the vibration so that I can work comfortably.
I called the Apple Support and the specialist said he had never heard about this kind of problem and that I would have to pay around 10-15% of the computer value if I wanted to return it and get a new one! I really like Apple and their products. I buy a lot from the Apple Store. I was a bit sad about that. The computer is only 3 days old... I guess I will have to keep using it with the business card under it...
What surprised me the most was the fact that he said he had never heard of such a problem. I asked him to take a look at the discussion forum and he would see many similar examples.
Well...

Let the tech people at your Apple store check out the computer. Some vibration from hard drives is quite normal, and some manufacturers' drives vibrate more than others. However, it's possible that the drive in your computer is missing a dampener in the drive mounting. It's also possible that the vibration is normal.
If you have someone actually check it out along side another MacBook perhaps it will help you determine if you really have a problem.
The hard drives in MacBooks are DIY replacement items. It's fairly easy to check if the drive has been properly installed.
It's also possible it's not the drive at all, but the fans.

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