Dont' want to renew annually.  Take my account off of auto-renew.

Dont' want to renew annually.  Take my account off of auto-renew.

David Kastendick wrote:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner.  Enter your Adobe ID credentials.  After you're logged in, click on 'My Subscriptions and services'.  Here you can stop billing for your subscription.
Please let us know if you have any questions.
Uhm, no... That is not the correct answer at all.
He doesn't want to auto-renew. That is not the same thing as being forced to cancel your account as you are actually suggesting.
Is there seriously no one at Adobe with any understanding whatsoever of customer support or customer satisfaction?
We should WANT to own the software because we respect Adobe and like the products. NOT be forced into it because of Adobe greed.

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