Dowloaded Itunes movie wont play

downlaoded Itunes movie wont play

It's a newly purchased film, and what happens when you tap on it in the Videos app to try and play it ?
If you haven't already done so then you could try closing the Videos app via the phone's taskbar (closing an app) and do a soft-reset (press and hold both the sleep and home buttons for about 10 to 15 seconds, ignoring the red slider, after which the Apple logo should appear) and see if it plays when the phone has restarted and you re-open the Videos app.
If it doesn't then depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from the Videos app and redownload it via the Purchases tab in the iTunes store app (or delete it from your computer's iTunes library and redownload it via Purchased link under Quicklinks on the right-hand side of the iTunes store home page and resync it to your phone).
If you aren't in a country where you can re-download films or if the redownloaded version doesn't play then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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