Down scroll arrow does not work in Firefox or Safari.

When in Firefox or Safari, the down scroll arrow does not work (I have arrows set to top and bottom, both at bottom makes no difference). Striking above or below the scroll bar works as expected (set to one page, up or down). The up scroll arrow works as expected. Both arrows work fine in all other applications (word, excel, powerpoint, preview, etc.). Grabbing the scroll bar and moving it up and down works fine also.
Only failure is the down scroll arrow when in Firefox or Safari.

Thanks for your help, but in setting up another account, I was looking at the settings for Firefox on the MacBook Pro (my wife's computer). I saw that for some reason she had turned off (probably accidentally) the status bar. Some reason turning it off merges the up scroll arrow and the window expansion corner, somehow turning off the scroll bar. Sounds stupid, but by turning it on I fixed the problem she had.

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