Download Adobe Reader problem for Windows 8.1

Cannot complete download due to error message 1921.  Tried using Google Chrome and Internet Explorer.  Neither worked.  Can someone suggest a fix?

What is the Reader XI version you installed?
Does this also happen when you open Reader by itself?  If not, can you try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

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    Just download Adobe Reader XI for windows 8.1,  it doesn't work.  My OS is Windows 8.1 64-bits.  Two dialogues appear as  1.) AcroRd32.exe Error, The instruction at 0x9068675f reference memory at 0x9068675f. The memory could not be written. Click on OK to terminate the program.  2.) Adobe Reader ha stopped working, a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution ia available.

    What is the Reader XI version you installed?
    Does this also happen when you open Reader by itself?  If not, can you try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

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    From: Test Screen Name [email protected]
    Sent: Sunday, August 04, 2013 11:32 AM
    To: gunner0490
    Subject: I'm not able to open PDF files in Adobe Reader XI.
    Re: I'm not able to open PDF files in Adobe Reader XI.
    created by Test Screen Name <http://forums.adobe.com/people/TestScreenName>  in Adobe Reader - View the full discussion <http://forums.adobe.com/message/5565198#5565198

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