Download and Upload speeds have been dropping sinc...

Question

I have recently been having seriously problems with my connection, every day the router appears to reset/crash, sometimes once and sometimes more than several times a day.
This was the speed I was getting in December, everything was fine.
Now this is the speed that I am getting.
I'm not sure how this is happening but I have been able to confirm that it isn't an issue within my household, there is only have one master socket which the router is connected to along with a wireless phone thats connected to it.
This is what the results that I got from the router.
Line state
Connected
Connection time
0 days, 0:18:57
Downstream
2,016 Kbps
Upstream
256 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.5 dB / 6.0 dB
Line attenuation (Down/Up)
56.0 dB / 31.5 dB
Output power (Down/Up)
17.0 dBm / 11.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
15 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
And this is the test that I took on the bt speedtester.
1. Best Effort Test:  -provides background information.
Download Speed
1303 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 1303 Kbps
 For your connection, the acceptable range of speedsis 800-2000 Kbps.
 Additional Information:
 Your DSL Connection Rate :2080 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
 IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.18:22.06:64.83 (SBE : NBE : PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test:  -provides background information.
Upload Speed
240 Kbps
0 Kbps
320 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 240 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 320 Kbps
I'd like to know if a conclusion could be brought to why my connection has been falling since December. Could it of had been a line switch? Because my connection was fine up until the start of this year.

Answer 1

Hi lionheart1066
I see Imjolly was giving you a hand with this on another thread.
We still need to try and get you connected via the test socket to rule out external wiring and possible swap over micro-filters too.
I note you mentioned you have an I-plate.  Take this off, as it could be faulty, as you will then see the test socket.  If possible connect up via Ethernet and leave for a day or two and see if this stops the drops. 
Its also important to look out for other sources of interference.  You can see a list of common offenders on this link.
If you have tried this out and are still having problems drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
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