Download error 49

Hi, I have downloaded Photoshop as a trial and i have an error message , number 49 . I hit the retry butto but it has not fixed it
pls could you advise
thanks
Jayne

Hi wickettj,
You might want to check the KB Doc: http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Please try re-downloading the software from a different browser and check.
Regards,
Rave

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