Download issue when Windows 7 Pro joins a Windows Server 2008 Active Directory

Hi,
I purchased 2 new Dell OptiPlex 3010 desktop computers that came with Windows 7 Professional operating system with SP1.
There were no Microsoft updates installed yet. After I added one of these Dell computers to the Windows Server 2008 Active Directory, I was not able to download several items.
Below are several examples:
1) I downloaded the Norton anti-virus installation file. This file is not the full installation of Norton; it is more of a file where you execute it and it will download the full installation from the Internet like from their Norton web
site. So when I executed this installation file, it does not download the full installation files.
It just hung at the screen saying “Downloading” and it will finally stop with an error (don’t remember the error message).
Note: If I have the full Norton installation file then I am able to install it on this computer with no problems.
2) I downloaded the Adobe Reader installation file. This file is not the full installation of Adobe Reader; it is more of a file where you execute it and it will download the full installation from the Internet like from their Adobe web
site. So when I executed this installation file, it hung at the downloading part and then it will error out with a “Actionlist Not Found” message.
Note: If I have the full Adobe Reader installation file then I am able to install it on this computer with no problems.
3) I installed Microsoft Office 2010 Standard version on this computer.
I configured Microsoft Outlook to retrieve emails from my email provider (pop and smtp settings).
After configuring Microsoft Outlook, I was able to send emails through Microsoft Outlook successfully (and very quickly), but he was unable to retrieve my emails. The progress bar for the Receiving in the "Outlook Send/Receive Progress" box
shows no progress. The Progress bar is not moving. There is a message at the bottom of Microsoft Outlook stating "Receiving message 1 of 6 (x.xx KB of x.xx MB)" and it is very slow. My new emails were not being retrieved at all.
I tried various pop and smtp servers that was available for my email provider, but all had the same effect.
4) I can access certain web sites (e.g.
www.yahoo.com, www.cnn.com) while I cannot access other web sites like
www.usatoday.com, my web hosting email site.
Note: I had a Dell computer with Windows XP Professional operating system and this computer does not have any of the above issues.
The above are only a few examples that I have experienced.
If I removed this Dell OptiPlex 3010 computer from the Windows Server 2008 Active Directory then I still experience the same issue.
So as another test, I setup the other new Dell OptiPlex 3010 with the same Windows 7 Professional OS with SP1.
This time, I did not join the Windows Server 2008 Active Directory and I was able to successfully download the full Norton installation files, download the full Adobe Reader installation files, download my emails from Microsoft Outlook 2010, etc.
But once I joined this computer to the Windows Server 2008 Active Directory then I am not able to download these files and emails at all.
It seems like there might be some group policy or a security setting that is preventing these downloads so I disabled the group policy on the Windows Server 2008 AD and Windows 7 Profession OS, but it didn’t resolve the issue.
I disabled all of the firewall programs on this Windows 7 Professional OS, but it still did not resolve the issue.
Since the Windows Server 2008 AD did not have DHCP installed, I installed DHCP and setup a scope.
Then configured the Windows 7 Professional OS to obtain an IP address, but it didn’t resolve the issue.
If I move this Windows 7 Professional computer to another network where it did not have any Active Directory; it just had a wireless router serving DHCP then everything works on the Windows 7 Pro computer.
Any ideas what is the root cause when a Windows 7 Professional computer join a Windows Server 2008 AD?
Thanks,
wl_tech

Hi,
Could you please tell some information for the AD environment and how it connect to the internet?
Regarding 3rd party installlers didn't work as expected, please also seek help in their offical website.
For outlook not receiving emails, could you please take a look in
Event Viewer and see if there are any special errors logged there?
And when trying to access the website like
www.usatoday.com, any special errors IE showed out?
Best regards
Michael Shao
TechNet Community Support

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Download issue when Windows 7 Pro joins a Windows Server 2008 Active Directory

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