Download of 8.2 ios on iPhone 5s caused phone to lock up with iTunes icon and cable icon on screen .Will not reboot. What is fix.

Download of 8.2 ios on iPhone 5s caused phone to lock up
with iTunes icon and cable icon on screen .Will not reboot. How to fix?

Hello jh901,
After reviewing your post, it sounds like you have not been able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

How can I sync my iphone to my home computer (to sync with itunes music) AND my work computer (to sync with Outlook calendar)?

How can I sync my iphone to my home computer (to sync with itunes music) AND my work computer (to sync with Outlook calendar)?

Sorry iphones are meant to be sync to one iTunes media library.
You could copy your music and put it on your work computer and then sync it.
If you try to sync to one and then sync to other its going to wipe the phone and remove the old sync with the new sync.

HT4528 my month and a half old iphone 5s had a blue screen and now just has a black screen. will not reboot or restore through itunes. what do i do?

my iphone 5s has been showing a blue screen and shuttiing down. yesterday night it did just that and now will not reboot or even restore through itunes.
what should i do?

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

HT4623 I attempted update on iPhone 4 using iTunes and my phone is now frozen with iTunes symbol and plug in cord picture on screen. Phone is now useless.

How can I get iPhone 4 active again. I was attempting to update to iOS 7 via iTunes, screen is frozen, unable to make or receive calls. Phone has been powered off multiple times, reconnected to desktop PC to restart or disconnect from iTunes, held power button and home key down at same time, still nothing, phone just shuts down. How can phone be unfrozen?

Try and force your iPhone into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Iphone 4 stuck on screen with itunes symbol on it to connect frozen will not do anything

after trying to update my phone it froze on this screen cant do anything with it

Hello janellelewis, help is here front and center! Was there any physical or water damage? Try these steps to get the phone in recovery mode & restore to default settings: http://bit.ly/1i1FaZO
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Hi how do i delete voice memos from my iPhone 4 after I have synched them with iTunes?

Hi how do i delete voice memos from my iPhone 4 after I have synched them with iTunes?

Hi James thanks so much for your reply
What I was trying to do though was to mass delete the voice memos from the phone, and I was told that one can do that via iTunes. Problem is that when I do open iTunes, I am not able to locate a TAB thats says ON THIS IPHONE
I was told that one could click on this and then select multiple Voice Memos and delete this way.
Thanks again for your assistance

How to download new versio of IOS on iphone 3gs via itunes..via laptop

how to download new versio of IOS on iphone 3gs via itunes..via laptop

Click here and follow the instructions. It'll be updated to iOS 6.1.3.
(87075)

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

TS1702 i downloaded the GV app to my iphone but i'm trying to set up the app and it says it can't connect to google when i try to sign in to my google account.... any ideas what's wrong? i can access my gmail account just fine with my gmail app on the sam

i downloaded the GV app to my iphone but i'm trying to set up the app and it says it can't connect to google when i try to sign in to my google account.... any ideas what's wrong? i can access my gmail account just fine with my gmail app on the same phone

What's a GV app?

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

I use iphone 4s on ios 7.0.4 but it dosent sync music with itunes 11.1.5.5 i tried everything but dosent work !!!

i use iphone 4s on ios 7.0.4 but it dosent sync music with itunes 11.1.5.5 i tried everything but dosent work !!!
any one can help ?
now i phone is just 4 nothing

Visit the local Apple store in the mall and they ran diagnostics on it. They told me the phone has no hardware problems.
Still the issue is not resolved.
Please help it has been more than 2 weeks that I have this problem and it seems no one is helping.

Hi guys.Got a problem with my iPhone 5. I bought it in a shop 4 month ago. After I got a visitor with iOS 7 on his phone he would like to charge his phone with my Laptop and cable.But when he plugged it in it showed a message wich says: " This cable or ac

Hi guys.Got a problem with my iPhone 5. I bought it in a shop 4 month ago. After I got a visitor with iOS 7 on his phone he would like to charge his phone with my Laptop and cable.But when he plugged it in it showed a message wich says: " This cable or accessory is not certified and may not work reliably with this phone".
How is this possible? I then phoned the shop and told them my problem. When I gave them the details I also found out that the imei No. in the iPhone is the same as on the original box. But the the Serial numbers are different. I already try the support centre but I’m over the 90 days.And there is no Apple Store in Namibia. I hope someone can help me here. Thanks, Ralfar

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

Installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. is this corect? I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone?

installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.
I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?

I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug

Download of 8.2 ios on iPhone 5s caused phone to lock up with iTunes icon and cable icon on screen .Will not reboot. What is fix.

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