Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it
Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
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When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?
You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html -
It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?
Type in the three digit code from the back of your credit/debit card to update your payment method/information. I had the same "security code invalid" response today... this is all it wanted me to do.
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I'm having trouble using my registered bank cards , just says billing problem but I have money in account , it's a maestro debit card , says there billing problem with account , I can't even update apps I've already payed for
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible and that you'll need to use a true credit card.
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
So when I go to update my apps and/or purchase them, a pop up comes up saying 'There is a billing problem with a previous purchase. Tap continue and sign in to view billing information.' So I press continue and sign in, then it goes to my 'Payment Method' page. In red writing below, it says 'There is a billing problem with a previous purchase. Please enter another payment method.' Because I used a MasterCard for my last purchase, it won't let me change it. I redeemed my account from an Itunes gift card to $20 but I cannot use it as it doesn't give me the option of using it. My only billing options are either a Visa Card, MasterCard or Amex Card. Please help me if possible!!!
same here. i was using a visa card ...now i can't because of this "error". my account is not empty, info is correct, don;t understand why this is happening. Two days ago it was working fine, then i wanted to update an app, and this stuff begins.
Help:) -
I received an email from I tunes saying there is a billing problem with my netflix?how do I fix the problem
Call NetFlix first to find out if you really have a billing problem. That email sounds too much like a phishing attempt.
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I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?
Click here and ask the iTunes Store staff for assistance.
(102938) -
I can't download any apps, it keeps telling me "There is a billing problem with a previous purchanse"! I've checked all my account info and can't figure out the prob??
Contact Itunes support and ask them
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I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!
Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?
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HT5622 I couldn't purchase free application and my account informed there was a billing problem
I couldn't purchase free application and my account informed there was a billing problem.
Try this:
- go to settings>itunes & app store
- tap on your apple id
- select view apple id
- select payment information
- if you have the option none select it
- select done to the top right
- now try downloading the free app again -
I am trying to install free apps but I always get billing problem? Payment Method!!?
Likely because you are trying to create a Mac App Store account with an existing Apple ID. The None option often is not available in that case. If you create a new Apple ID and iTunes/Mac App Store account following these instructions carefully, you will be successful in getting free apps without a payment method.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
http://support.apple.com/kb/HT2534 -
Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
When I clear my history, Firefox clears my browsing and download history even though this checkbox is not checked. It didn't use to do this. What can I do to fix this? I believe the problem started with the last Firefox update.
Do you mean the "Form autocomplete" feature?
*Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember search and form history"
*https://support.mozilla.org/kb/Form+autocomplete
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