Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.
Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.
The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?
Similar Messages
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I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and condotions.
Nevermind, the movie was there in the Videos app, not itunes downloads. Thanks.
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I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?
Hello VernonMartin,
Thanks for the question, and welcome to Apple Support Communities.
If the error includes a specific code, you can cross reference with these articles:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
Is there a fix for: "download error, tap to try again" for downloading music from iTunes onto iPad?
Thanks.
LuvThere are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?
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I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?
Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app. -
I rented two movies from iTunes using my iPad. They show us as purchased but will not run from there. I get a message saying I have 24hours to watch then it just goes back to iTunes. I looked in video app where they usually go and nothing is there. Any ideas for a fix are welcome?
ThanksYou did try tapping on one of them in that list in the iPod app! This has happened to me and I was able to start the movie from there. You could try restarting the iPad, go into the iPod app and try again.
Now I'm stumped unless it is a corrupt download. You did download right onto the iPad - correct? If you downloaded in iTunes, there is a Move tab or function that you have to select to transfer the movies to the iPad when you sync. They just don't sync over without selecting move. -
Is there a way once I have brought a movie from iTunes on my iPad to download it onto my laptop
You should in future download to iTune (computer) and sync to iPad.
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I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?
You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page. -
How to download movies from iTunes on my iPad air using 3g
How to download movies from iTunes on my iPad air using 3g
Try using Mi-Fi.
http://en.wikipedia.org/wiki/MiFi -
I bought two movies from itunes on my Ipad. And it just says waiting on downloads?
I bought two movies from itunes on my Ipad. And it just says waiting on downloads?
With files as large as movies can be - make sure that you have ample storage capacity available on your iPad in order for the movies to download.
You can try restarting the iPad and see if the downloads will resume as well, or launch iTunes on you computer and go to Store>Check for Available Downloads, and download the movie to iTunes and then sync the movies to the iPad.
Make sure that you are signed into the correct account on your iPad - Settings>Store>Apple ID. -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
If I wanna rent a movie from iTunes to my iPad how long does it take to download?
If I wanna rent a movie from iTunes to my iPad how long does it take to download?
Yes.
Wirelessly with Airplay and with an Apple TV 2 connected to your HDTV with the Apple TV connected to the same wireless network as your iPad.
http://support.apple.com/kb/HT4437 -
I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up. What do I need to do?
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
http://support.apple.com/kb/ht1657 -
Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?
Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card. -
Hi all, I'm trying to download a film from iTunes onto my iPad but downloaded the HD version instead of SD and don't have the room to download it. Have removed everything I can to make space but still need another 1.2 GB. Is there any way I can delete it so I can delete the version I wanted, or even better change to the SD version? The film is still queuing in the downloads list. I've tried edit and delete but that doesn't work. I also can't re-download the film from iTunes.
Any suggestions very welcome!Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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