Downloaded IOS 8.1 to my IPAD2 which locked up at the very end and would not complete download
Downloaded IOS 8.1 to my IPAD2 which locked up at the very end and would not complete download, need help to complete download to IPAD2. How do I restart. IPAD2 is now locked up. Can't even power it down. HELP.
Hello erniefromrichland,
The article linked below details a number of steps that can help get your iPad to respond.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/TS3281
If you're still unable to get your iPad to boot up or the update did not complete successfully, the next article linked details how to get your iPad updated via iTunes using Recovery Mode.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT1808
Cheers,
Allen
Similar Messages
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Creative cloud download fails at the very end and won't complete [was: can you PLEASE help me?]
as the title says when i download creative cloud it fails at the very end and doesnt let me download it? PLEASE HELP!! ill do anything
The problem is that none of us are in the same room looking at the same computer you are looking at. Also "Please help" is not very descriptive and won't invite help. "Filename.zip won't download" is better.
We need to know what your operating system (Windows 7 or Mac 10.8) CPU/ram tells us if you meet system requirements.
Next detail what you are doing, link us to what web page are you downloading from and what link are you clicking to download the file.
Sometimes browsers can have pop-up or script blockers. You might try another browser. IE, Safari, or FireFox.
Once we know exactly what file you want,we can give you an alternate download link.
Gene -
I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
Has anyone had trouble downloading the updated iPhone/iPad software? My computer gets to the end of the download, says there is a problem and won't update my iPhone or my iPad.
Has anyone had trouble downloading the updated iPhone/iPad software? My computer gets to the end of the download, says there is a problem and won't update my iPhone or my iPad.
-
ITunes 12.0.1 now just "hangs" and does not complete the sync with my iPhone (iOS 6.1.6).
Hello all,
I've seen similar posts earlier in Apple discussions, but I haven't come across a definitive answer yet…So, let me ask again:
Up until 6-7 hours ago, iTunes 12.0.1 was working perfectly well including syncing with my iPhone (I use an oldie but a goodie and it suits my purposes, iOS 6.1.6, 3GS). Specifically iTunes now "hangs" and will not complete the syncing process with my iPhone. It get to "2 of 6" in the backing up process, and then the spinning beach ball appears. I keep my iTunes library on a separate external HD (USB).
Even if I only want to launch iTunes 12 to use it (and NOT sync), the application freezes.
In similar posted questions, "Linc Davis" has asked that the user run a diagnostic using the Terminal utility. I have done this, and I paste the results below.
Any help with this is appreciated!
System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Mode: Normal
Model: MacBookPro6,2
USB
USB Optical Mouse (KYE Systems Corp.)
System diagnostics
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes hang
2014-11-06 iTunes spin
User diagnostics
2014-10-26 DiskAid crash
2014-11-03 CalendarAgent crash
Kernel messages
Nov 4 00:58:33 wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
Nov 4 09:11:52 SIOCPROTODETACH_IN6: utun0 error=6
Nov 4 09:26:03 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 5 times ---
Nov 5 00:53:48 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
Nov 5 00:58:25 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
Nov 5 02:48:38 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
Nov 5 02:48:38 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
--- last message repeated 1 time ---
Nov 5 02:51:16 IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
Nov 5 08:10:45 SIOCPROTODETACH_IN6: utun0 error=6
Nov 5 08:26:07 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 10:09:50 smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
Nov 5 12:43:34 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 12:46:11 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 5 16:55:00 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 21:51:41 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
Nov 5 21:52:04 IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
Nov 5 21:53:44 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
Nov 5 21:54:28 IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
Nov 5 22:00:05 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 22:08:48 IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
Nov 5 22:31:57 SIOCPROTODETACH_IN6: utun1 error=6
Nov 5 23:01:19 wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
Nov 6 00:01:42 SIOCPROTODETACH_IN6: utun0 error=6
Loaded extrinsic kernel extensions
com.freecom.driver.BoulderScsi (1.0.0d1)
Extrinsic daemons
com.bitdefender.CoreIssues
com.bitdefender.Daemon
com.bitdefender.UpdDaemon
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.trusteer.rooks.rooksd
com.sonycorporation.BloggieInstallerAgent
com.oracle.java.JavaUpdateHelper
com.microsoft.office.licensing.helper
com.cisco.anyconnect.vpnagentd
com.bitdefender.upgrade
com.bitdefender.AuthHelperTool
com.adobe.fpsaud
Extrinsic agents
com.trusteer.rapport.rapportd
com.sony.BloggieSoftware.AutoRun
com.cisco.anyconnect.gui
com.bitdefender.antivirusformac
com.Livestation
com.google.keystone.user.agent
com.divx.agent.postinstall
com.adobe.ARM.UUID
launchd items
/Library/LaunchAgents/com.bitdefender.antivirusformac.plist
(com.bitdefender.antivirusformac)
/Library/LaunchAgents/com.cisco.anyconnect.gui.plist
(com.cisco.anyconnect.gui)
/Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist
(com.sony.BloggieSoftware.AutoRun)
/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist
(com.trusteer.rapport.rapportd)
/Library/LaunchDaemons/com.adobe.fpsaud.plist
(com.adobe.fpsaud)
/Library/LaunchDaemons/com.bitdefender.AuthHelperTool.plist
(com.bitdefender.AuthHelperTool)
/Library/LaunchDaemons/com.bitdefender.upgrade.plist
(com.bitdefender.upgrade)
/Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
(com.cisco.anyconnect.vpnagentd)
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
(com.microsoft.office.licensing.helper)
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
(com.oracle.java.JavaUpdateHelper)
/Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist
(com.sonycorporation.BloggieInstallerAgent)
/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
(com.trusteer.rooks.rooksd)
/Library/LaunchDaemons/com.wdc.WDDMservice.plist
(com.wdc.WDDMservice)
/Library/LaunchDaemons/com.wdc.WDSmartWareServer.plist
(com.wdc.WDSmartWareServer)
Library/LaunchAgents/com.adobe.ARM.UUID.plist
(com.adobe.ARM.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
(com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
Library/LaunchAgents/com.divx.agent.postinstall.plist
(com.divx.agent.postinstall)
Library/LaunchAgents/com.google.keystone.agent.plist
(com.google.keystone.user.agent)
Library/LaunchAgents/com.Livestation.plist
(com.Livestation)
Extrinsic loadable bundles
/System/Library/Extensions/acsock.kext
(com.cisco.kext.acsock)
/System/Library/Extensions/BoulderScsi.kext
(com.freecom.driver.BoulderScsi)
/System/Library/Extensions/WD1394HPDriver.kext
(com.wdc.driver.1394HP)
/System/Library/Extensions/WDUSBHPDriver.kext
(com.wdc.driver.USBHP)
/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
(net.telestream.wmv.import)
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
(com.adobe.acrobat.pdfviewer)
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
(com.adobe.acrobat.pdfviewerNPAPI)
/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
(com.divx.DivXBrowserPlugin)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
(net.telestream.wmv.plugin)
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
(com.apple.plugin.iPhotoPhotocast)
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
(com.apple.java.JavaAppletPlugin)
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
(com.microsoft.sharepoint.browserplugin)
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
(com.microsoft.sharepoint.webkitplugin)
/Library/Internet Plug-Ins/Silverlight.plugin
(com.microsoft.SilverlightPlugin)
/Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle
(com.sony.sonyonlinemediaengine)
/Library/Internet Plug-Ins/TVUPlugin.webplugin
(com.tvunetworks.TVUPlugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Flip4Mac WMV.prefPane
(net.telestream.wmv.prefpane)
/Library/PreferencePanes/RapportPreferences.prefPane
(com.trusteer.RapportPreferences)
/Library/QuickTime/Flip4Mac WMV Advanced.component
(net.telestream.wmv.advanced)
/Library/QuickTime/Flip4Mac WMV Export.component
(net.telestream.wmv.export)
/Library/QuickTime/Flip4Mac WMV Import.component
(net.telestream.wmv.import)
/Library/Spotlight/GBSpotlightImporter.mdimporter
(com.apple.garageband.spotlightimporter)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
Extrinsic shared libraries
/usr/lib/libgutenprint.2.dylib
/usr/lib/sqlite/libtclsqlite3.0.dylib
Global login items
/Library/Application Support/WDSmartWare/WDQuickView.app
User login items
Dropbox.app
GREEN BUTTON.app
SpeechSynthesisServer.app
Safari extensions
Ghostery
Facebook Disconnect
Twitter Disconnect
DivXHTML5
TrafficLight
Restricted user files: 21
Font problems: 40
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Desktop file count: 25
Elapsed time (s): 75Dear Linc,
Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
However, you give me this great opportunity to say two things: 1) YAHOO! I fixed the problem, and 2) I want to share how I did so because I hope it helps others.
With the help of reading info at this website http://osxdaily.com/2011/09/22/fix-the-itunes-library-itl-cannot-be-read-version -error-when-downgrading-itunes/, I followed this procedure:
1) I deleted the iTunes 12.0.1 app from my computer
2) In addition, in reading related details at the website above (i.e., by clicking on links on the page AND scrolling to the very bottom to view links to related articles), in my iTunes library folder, I changed MY CURRENT "iTunes Library.itl" to "iTunes Library.old", as the website advises. The current .itl file was the one being used by the iTunes app I had just deleted from my computer.
3) I went to the "Previous iTunes Libraries" folder and dragged a copy of the second-most recent .itl file to my desktop (for me, this file was "iTunes Library 2014-07-23.itl").
4) I re-named it to "iTunes Library.itl"
5) I then dragged a copy of the file in step #4 to my iTunes folder (the folder in which you now also have the "iTunes Library.old" file).
6) I closed all remaining apps on my computer that were opened and I restarted it.
7) Now, you don't have any iTunes app on your computer, so I downloaded a .dmg of iTunes 12.0.1.26 and installed the app (for example, you can download from here: http://www.macupdate.com/app/mac/5661/apple-itunes.
8) Once installed, I opened iTunes and immediately I got the dialogue box, "updating iTunes library" -- THIS TOOK FOREVER AS I HAVE CLOSE TO 1,000 SONGS + OTHER ITEMS IN MY LIBRARY!
9) I patiently waited until the library update completed, but it DID COMPLETE.
10) Viola! iTunes 12 is not "hanging" (or freezing) any longer. I can navigate around the application.
CAVEATS:
1) Before I first deleted "the corrupted" iTunes 12, I was able to open the Preferences panel, go to "Devices", and check the box that stops the app from syncing with my iPhone. This setting seemed to carry over; thus, I have not tried to sync yet…WISH ME LUCK!
2) After going through steps 1-10 above, I didn't immediately have Internet Radio available in the application (i.e., I didn't see it), but it is now showing up and it works! I just had to wait for a few minutes...
3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time. Later, I will click on "Add this computer", and I hope it goes smoothly!
4) This isn't a caveat, but I think I should say: my iTunes library is on an external USB HD (I have to say THANK GOD for that). Obviously, this has implications for doing steps 2 to 5 above. The newly installed iTunes 12 app had no trouble in finding where my library is (I had it set up this way back when I was using iTunes 10).
5) One last piece of advice: Make sure that when you plug your iPhone into any other computer only to re-charge but the iTunes app on that computer wants to sync with your phone, you DON'T let it sync. First, you should go to Preferences in the iTunes app and click on "Devices". Then check the box that says, "Prevent iPods, iPhones,…….from syncing automatically." After that, you would be able to plug in your iPhone to another computer to re-charge it.
FINALLY: I THANK EVERYONE WHO WAS WILLING TO SUGGEST SOLUTIONS TO ME REGARDING THIS PROBLEM! I see that MANY users are having this difficulty, so I thought it would be fair for me to share how I resolved the issue -- my iTunes is running fine now... -
I cannot receive email properly on either my IPad or my IPhone. I have had them for over a year and they have always worked fine. Until three days ago, when they both started acting up. On the IPad, when I open mail, it says it is downloading about 1,700 emails. At the very end, which takes quite a while to get to, I finally get the most recent ones. The IPad is sending emails just fine.
On my IPhone, when I open mail, it says it is downloading 100 emails, but it doesn't do that. And it gives me no new emails at all. The IPhone is sending email just fine.
I have already deleted the email accounts on both devices and reinstalled them. I've contacted the Internet service provider and verified all the right settings. The Outlook email on my desktop is working perfectly.WMV is a heavily-compressed format/CODEC, and the processing time will depend on several factors:
Your CPU, which is not that powerful in your case
Your I/O sub-system, which is likely a single HDD on your laptop
The source footage. What is your source footage?
Any Effects added to that footage. Do you have any Effects?
Each of those will have an impact on the time required.
The trial has only one main limitation - the watermark. Now, there are some components, that have to be activated, but are not with the trial, but they would be evident with Import of your source footage, if it's an issue.
Good luck,
Hunt -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!
Hey there Luba_kalstad,
It sounds like you are unable to join your network and cannot see it in the Wi-Fi list in Settings. I would try the troubleshooting outlined in this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section down toward the bottom if needed:
Unable to locate a Wi-Fi network
Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks.Note: It may take a few seconds for the Wi-Fi network name to appear.
Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling -
I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
I have tried everything I know to retrieve the iPhoto Library app. I detest this new Photo app, which obviously wasn't designed with photographers in mind. I desperately need help in retrieving the old app and have not been able to do it so far. I have gone to my app folder and tried to update my iPhoto Library. I have gone to my trash and brought it over to my desktop and still cannot use it. Please help!
Try this fix discovered by User photosb189:
From Finder, hold down the option key on your keyboard and click on the Go menu at the top of the screen
Select Library from the drop down menu
Then navigate to Application Support > iLifeAssetManagement > assets
Right click on the 'sub' folder and choose Compress
Drag the resulting zip file to your Desktop (as a backup)
Go to your System Preferences and choose iCloud
Turn OFF the iCloud Photos option
Go back to Library > Application Support and DELETE the iLifeAssetManagement folder
Now, in System Preferences, turn the iCloud Photos option ON
iPhoto should now be able to launch. Give it enough time to re-download your Photo Stream content. if you are missing any of your My Photo Stream photos (more than 30 days old), unzip the sub folder on your desktop and drag that into iPhoto. -
I downloaded the iOS 7 but it would not install so i tethered it to my computer the connect to iTunes screen came on the iPhone. But after a few minutes, it crashed and iTunes told me it was in recovery mode and that it will be restored to factory setting. After that process, it is stuck on the activation part and will not activate. Please advise!
All of Apple's servers...including the activation servers are pretty much flooded with users like you doing the same thing. Be patient and keep at it...or wait till the traffic to them has decreased and then try again. Coming back to it tomorrow (if that's a viable option for you) will likely increase your chances of not having issues.
-
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
My ipad2 shuts down completely after I press the sleep button and does not start.... Help please
My ipad2 shuts down completely after I press the sleep button and does not start.... Help please
This started since the latest update!!!!!!!!!!!!!!Hi Alkaf,
Welcome to Apple Support Communities.
It sounds like your iPad will not turn on. Take a look at the iPhone article linked below, it provides tips that will help resolve power issues for both iPhones and iPads.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
-Jason -
HT2404 why is os X update taking so long I tried to download it and would not finish.
why is os X update taking so long I tried to download it and would not finish downloading..
It's been a few days since the original post. If you use Software Update again now, do you still have this problem?
Also, what is the name and version number of the update? If you can't get Software Update to do it for some reason, you can search for that update on Apple Support, then download and install it manually.
Before you do that, run Disk Utility (which is on Applications/Utilities). Select "Macintosh HD" in the sidebar and go to the First Aid tab. Click Verify Disk. This will check to make sure there is nothing is wrong with your startup disk. If there is a problem reported, that may be causing the problem with Software Update. -
Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running OS5 to switch.
"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion
From here > http://www.apple.com/icloud/
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Inter-company vendor-customer relationship
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