Downloaded movies/TV shows no longer appear on Apple TV

About three weeks ago I purchased (not rented) an entire series of a TV program.  The whole series originally showed up on "My TV Shows".  We downloaded them all and watched the first couple of episodes.  About a week later went back to watch another and the only two that show up in "My TV Shows" now are the ones we already watched.  This has happened before also with movies.  Any suggestions?  Who do I email to let them know to resend them to us so I don't have to pay for them again?

This is presumably an AppleTV1?
Are you not set up to sync with iTunes ?- essential for purchases to reverse sync to iTunes to keep things in sync and also to allow you to make a backup elsewhere. AppleTV is not designed as storage/backup - it is supposed to be in sync with iTunes.
Check your itunes library for the TV Shows - if there you should be able to alter the AppleTV Device sync settings in iTunes to get them to reappear.  Unless you have 'show only synced items checked' they would also be available in My TV Shows when iTunes is running (except if their individual library entries in iTunes are unchecked).
If not in iTunes, check if your Computer is set to sync - it must be the top computer entry on screen in AppleTV's Settings>Computers menu.  If  it is, go to iTunes, right click on AppleTV and try to Transfer Purchases.
If they really are gone you would need to contact itunes store support via support pages or go to your iTunes account in iTunes and 'Repoer a Problem' with the purchase from your 'Purchase History'.
AC

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