Downloaded software from App Store crashes on launch

I downloaded a trial version of a sofware program (Pixelator). After installing and using it to make sure it met my needs, I purchased it from the App Store. App Store downloaded another copy of the software then tried to launch it. Now the software won't start; it crashes when launching. The App Store lists the software as "Installed". How do I get this software (and App Store) to work?

Thank you Carolyn, unfortunately it still crashed:
Process:         App Store [2573]
Path:            /Applications/App Store.app/Contents/MacOS/App Store
Identifier:      com.apple.appstore
Version:         1.0.2 (63.1)
Build Info:      Firenze-630100~1
Code Type:       X86-64 (Native)
Parent Process:  launchd [102]
Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

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