Dp/snp changes in production support

Hi sap gures
APO DP/SNP- productionm support, which kind of changes or Enhancement we can do
in DP/SNP, please let me know, i am new for this project..
Regarding
R.suresh Kumar

Hi Suresh,
BAPI In SNP
BAPI_PIRSRVAPS_GETLIST      Planned Independent Requirement i.e. Forecast
BAPI_POSRVAPS_GETLIST3      Procurement Order (Purchase Requisition / Stock Transfer Requisition)
BAPI_MOSRVAPS_GETLIST2      Planned / Production Order r
BAPI_SLSRVAPS_GETLIST2      Sales Order / Deliveries
BAPI_STSRVAPS_GETLIST2      Stocks
BAPI_LOCSRVAPS_GETLIST2      Locations
BAPI_PRDSRVAPS_GETLIST2      Products
BAPI_RSSRVAPS_GETLIST      Resources
BAPI_TRLSRVAPS_GETLIST      Transportation Lane
BAPI_PROCRELATION_GETLIST2      Procurement Relationship
And BADI
     Short Description      For Transaction
/SAPAPO/DM_PO_OP_DA2      BAdI: Change Opening Period and Calendar      Product Overview, Product View, DS Planning Board, Interactive SDP
/SAPAPO/CDPS_SIMCTRL      PP/DS Heuristic: Save/Merge/Delete Own Data      Product Overview, Product View, DS Planning Board
/SAPAPO/PPT_TREE_COL      Additional Columns in Navigation Tree      Product Overview, Product View
/SAPAPO/RRP_SRC_EXIT      BAdI for Selecting Source of Supply, Creating Planned Orders      Product Overview, Product View
/SAPAPO/CULLRTOEXPL      Enhancement for PP/DS PDS Explosion      Product Overview
/SAPAPO/POV_COL      POV: BADI for Columns      Product Overview
/SAPAPO/RRP_COVPARAM      Time Parameters for Receipts in the Days' Supply Calculation      Product Overview, Product View
/SAPAPO/RRP_IO_COL      User-Exit for Enhancement of the Order View      Product View
/SAPAPO/CDPS_FT      Configuration of Interface for Error-Tolerant Scheduler      DS Planning Board
/SAPAPO/PRODU_CONVEX      Product Number Conversion      DS Planning Board, Interactive SDP
/SAPAPO/PROD_DEPOBJ      Product Usages (Deletion Blocks)      DS Planning Board, Interactive SDP
/SAPAPO/CDPS_RC_CDAT      Change Curve Data for the Resource Utilization Chart      DS Planning Board
/SAPAPO/CDPS_MC_CDAT      Change to Curve Data for Product Stock Chart      DS Planning Board
/SAPAPO/SDP_INTERACT      SDP: Interactive Planning      Interactive S&D Planning
/SAPAPO/SDP_COLWIDTH      Planning Period Column Width Default      Interactive S&D Planning
/SAPAPO/SDP_SELECTOR      User Exits for SDP Selector      Interactive S&D Planning
/SAPAPO/SDP_SAVE      Data Save Operation Check      Interactive S&D Planning
/SAPAPO/ADVX      Use this BADI for complex calculations in Planning book      DP/SNP Macro Builder
/SAPAPO/CURTO_CREATE, /SAPAP/CURTO_SNP      PPDS and SNP PDS Creation
Regards,
MJ

Similar Messages

What is exactly Production support role and responsibilities APO-DP/SNP

hay sap gures
please help me
what is what is exactly Production support role and responsibilities APO-DP/SNP
Regarding
suresh

Hi,
you can go throguh this tag,
can any explain APO -DP/SNP production support.
Regards
Nagaraju

Can any explain APO -DP/SNP production support.

Hi sap gurus..
this is suresh ,i am new for APO -DP/SNP production support,
exactly what my role and responsibilities in production support,what i can do
please any one healp me i am very thankful to them.
regards
suresh kumar

Hi Suresh,
In DP/SNP production support,
1) You need to monitor business related background jobs on daily/weekly/monthly basis
2) You need to analyse and take corrective actions for failed jobs
3) Any production related issue, you may receive tickets and accordingly you need to analyse the issue and find out suitable solutions in line with client
4) Documentation activities if any needs to be carried out
5) For system downtimes/incidents, suitable back ups/job retriggerings needs to be done
6) In DP, updation of CVCs/planning book data extraction if any needs to be carried out.
Regards
R. Senthil Mareeswaran.

APO-DP/SNP production support issus

Hi sap gures
this is suresh in APO-DP/SNP production support,which kind of errors
we got regularly and how to troubleshoot and how to resolve it , please tell me .i am new for the
production support
Regards
Suresh Kumar

Dear Suresh,
In APO production support many issues can come.
The types of issues are as below:
1. Data issues ( this forms major %)
2. Application issues: Bug in APO application or related applciation,
3. Process issues: The process it self is not robust designed and issues are occuring
Within above categories, issues occur in SAP CIF ( core interface ) applciations , Jobs , process chains.
Issue Resolution:
For resolving the issues, first you will have study business processes implemented in the client's APO systems.
Secondly, you will have to understand APO functionlities and direct these to appropriate resources, if you can not solve.
You can first refer the issue database to check if similar issues occured earlier for a quick solution.
Otheriwise you can raise a query on SDN forum.
Good monirtoing of the background jobs, process chains, other interafces and promot action to rectify the job failures, helps to reduce the subsequent issues occuring.
Regards
Datta

Can any one expain APO-dp/snp production supports..........

hay APO gurs
this is suresh, new for APO -DP/SNP production support,what are my role and responsibilities in production support,exactly what i can do in production i dont know, can any respon plesss ,i am very thankeful to them......byeeee
regarda
Suresh Kumar.

hay scm gurea
please help me i am new to scm ,i need how to trouble shooting in DP,if it is in SNP how?
2. in production support which kind of jobs run daily/weekly in DP/SNP
3.what are the main errors happen in DP/SNP production supporting.
pleass give me answera this are my quires .
Regarding
suresh kumar
Edited by: suresh kumar on Mar 30, 2010 3:46 PM

How can i add fields to a cube which is in production support

hi,
how can i add fiels to a cube which is in production support.

Hi Maruthi
You need to add new fields to cube in Development system and then transport it to production after testing.
Edit cube in RSA1. Add the new infoobjects from right hand directory to left hand pane and assign these new infoobjects to suitable dimensions. Save and activate the infocube. Now go to change update rules for this infocube and do proper mapping of these infoobjects.
Save & activate the update rules.
RSA1-> Transport connection-> select cube, update rules and related objects and create transport request.
After testing is done, give the transport request number to your Basis person and he will do the transports for you.
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Pradip

Best Practices for APO Production Support

What are the best practices needs to be adopt for APO Production Support? in DP, SNP, PP/DS, CIF, APO-basis, APO -ABAP area?

I know this is not the standard way to reach you, but you answered a question long back about /SAPAPO/AMON1 - Alert Monitor. Can this alert monitor be configured to show up in the universal worklist (UWL) in the portal? if so would these alerts show up in the alert inbox of the uwl just as other sap alerts do? (the other alerts i speak of are those referenced here (http://help.sap.com/saphelp_nw04s/helpdata/en/3f/81023cfa699508e10000000a11402f/frameset.htm).
Or are these alerts two totally different types of functionality with the same name (ARERT) ?
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Issues in production support

hi,
can any one send me documents related to Production support issues and how to fix them.
you can mail me at [email protected]
thanks,
ram.

Hi,
Normally the production support activities include
Scheduling
R/3 Job Monitoring
B/W Job Monitoring
Taking corrective action for failed data loads.
Working on some tickets with small changes in reports or in AWB objects.
The activities in a typical Production Support would be as follows:
1. Data Loading - could be using process chains or manual loads.
2. Resolving urgent user issues - helpline activities
3. Modifying BW reports as per the need of the user.
4. Creating aggregates in Prod system
5. Regression testing when version/patch upgrade is done.
6. Creating adhoc hierarchies.
Also refer these posts:
Re: In production Support , how i can acquire the knowledge
Re: How to resolve tickets its urgent
Re: production support issues
production support
frequent load failures during extractions and how to analyse them?
If these failures are related to Data, there might be data inconsistency in source system. Though we are handling properly in transfer rules. We can monitor these issues in T-code -> RSMO and PSA (failed records) and update.
If we are talking about whole extraction process, there might be issues of work process scheduling and IDoc transfer to target system from source system. These issues can be re-initiated by canceling that specific data load and ( usually by changing Request color from Yellow - > Red in RSMO). and restart the extraction.
As to frequent failures and errors , there is no fixed reason for the load to be fail , if you want it for the interview perspective I would answer it in this way.
a) Loads can be failed due to the invalid characters
b) Can be because of the deadlock in the system
c) Can be because of previous load failure , if the load is dependant on other loads
d) Can be because of erroneous records
e) Can be because of RFC connections
These are some of the reasons for the load failures.
****Assign Points If Helpful****
Thanks,
Amith

What are 'tickets' in production support?

Hi BW Experts,
I never worked in production support. I know what type of errors occur in production support. I want to know how they are solved. I read in the previous posts about 'tickets' are generated. Are they like some bug numbers? how are they transferred to the technical person who is going to fix them?
Thanks
Ranjani

Hi Ranjani,
Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three seviority High, Medium and Low. Each and every seviority as got its time limits before that we have to fix the error.
The main job of the supporting consultant is to provide assistance on line to the customer or the organisation where SAP is already implemented for which the person should be very strong in the subject and the process which are implemented in SAP at the client side to understand,to analyse,to actuate and to give the right solution in right time.This is the job of the support consultant.
The issues or the tickets(problems) which are arised is taken care of on priority basis by the support team consultants.
The work process in support projects are given below for your reference.
1. The customer or the end user logs a call through any tool or by mail (RADIX).
2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she has to mention to which work group (by name).
4. Once the calls came to the work group the support consultant or the team need to send an IR (Initial Response) to the user depending upon the priority of the calls. (Top,High,Med,Low,None)
5. Then the error is fixed, debugged by the support consultant or the team. Then after testing properly by generating TR(Transport Request through the basis admin)
6. Then it is informed to the end user/customer/super user about the changes which have moved to the production server by CTS process.
These are the process. In summary, what I understand is that if any configuration or customization is required to solve the issue, then the consultant have to work on DEV Client, then the end user will test it in the QA client and after approval the BASIS consultant has to transport it to the PRODUCTION client.
An example:
Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after theimplementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline.
To begin with , we should give "TICKET" to you for not knowing it.
Here is an eg of a ticket raise:
End user is not able to
1. Create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING).
He raises a ticket and the priority is set in one of the below:
1. Low 2. Medium 3. High.
Now you need to solve this ticket. You would analyze the problem and identify that the SP configuration has to be done for the new plant.
You would request a transport for DEV CLIENT to BASIS. You do the change and Request one more Transport to BASIS for QA client. The End user will test the same by creating a sales order for the new plant and approve it.
Finally, you request a transport to move the changes to PRODUCTION. Once the change is deployed in production the TICKET is closed. What I have given is a small example. You would get some real issues with severity HIGH in your day-day support.
Assign Points if it helps.
Regards,
Bharath

What are the frequent data load errors in production support?

what are the frequent data load errors in production support?

It is a long list. Here is some of them.
1. Idoc not arriving from source system.
2. previous processes failed.
3. change run unsucessful or did not run properly and data in master data is messed up.
4. invalid characteristics in the data.
5. Duplicate records found.
and on and on.
Ravi Thotahdri

I talked to Apple Support / Product Support

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Even then, we (me and my new best friend at Apple) had to make changes to a page before the site would successfully publish. Even so, my blog is all messed up and the app itself is very unstable. It has quit unexpectedly at least five times in the past hour.
I'm afraid this Apple isn't fully baked.

Perhaps you have a corrupted install or copy of the software.. I have been using the new version for 3 days now and have not had any issues at all. I would try backing up your domain to an external drive and then reinstalling iWeb. If that doesn't work then perhaps it is a bad copy and you need to have Apple replace it.
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Diff between production support and support

dear sap gurus,
can any one explain about the difference between production support and support
thanks in advance
dreddy

Hi,
Though there are no strict line of difference, it can be put in different perspective.
Production Support: Involving the day to day problem solving like Job monitoring,Job fails,Error entry by end users & their impact,issues involving while data transfer between interfaces ...etc
Support : Could be like a developmental one involving new change requests with configuration change/Code Change & requires testing & user acceptance & then moving to production.
Regards,
Vengat
Reward if found useful

Product support for Portege M800

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Message was edited by: nitekid11

Assembly to order: change in sales order with change in Production order

I want to activate change in the sales order data when a production order(which is created w.r.t the sales order) data is changed (Strategy 82 used); I have de-activated "No Update" for the corresponding requirement class 201; also the material for which SO created ,is not a part of any Delivery group.
But when I am changing the production order (date/qty.), SO isn't getting updated accoringly.
Please tell me the reason why it isn't happening!!

Hi
The sales order requirement can be made as the production order receipt once you save the order in the system.
so it is possible to change the receipt according to the sales order reqmt if any changes made in the sales order,
in every entry or changes in the sales order ( if you use the stategy 82) . in back end system explode the BOM and the create the production order as per the order reqmt,
even while you do the changes mad in the sales and save that time sytem re explode the BOM once again and change the production order qty.
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Edited by: raj on Jun 9, 2009 11:22 AM

BADI for changing the product cost

Hi All,
My requirement is to change the product cost when the costing engine is running via ck11n or ck40n. Iam looking for user exits and BADI's for this requirement.
I did look into the BADI DATA_EXTENSION_CK but this particular BADI does not have export or changing parameters. Can anyone suggest any user exit or BADI's for this requirement. I also looked into other BADI's like
CK_KALAMATCON2_CI
COSTINGRUN_CK
COST_APPORTION_CK
CO_PROD_COSTING_CK
DYNPRO_EXTENSION_CK
ORDER_COSTING_CK
QUANTITY_STRUCT_CK
SUR_STOCK_TRANSF_CK
VALUATION_CK
But none of them served the purpose. Plz help...Thanks in advance...
Regards,
Nirmal.

Hello,
Will this help?
Product costing with Enhancement (Valuation variant with User Exit)
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TD

Dp/snp changes in production support

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