Droid maxx shut off. Now the green droid icon comes up and it goes black again.

I was talking on it and it shut off. I tried to do a reset with the power and down volume. The green android icon comes up, it vibrates, then goes black. Just before the phone call it showed several apps weren't working even though I wasn't using them.

I'm sorry to learn that your phone is not powering on completely Amy! I see that you posted a couple days ago, have you called us or visited a store to troubleshoot yet? Is there any physical/water damage to the phone? Is it within the 12 month manufacturers' warranty?
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Similar Messages

IPhone 4s won't power on/off - shows Apple logo for 5-6 seconds and then goes black again.

I was trying to change my Game Center ID and got an error message that it couldn't connect to the server. I signed out of GC and tried signing back in but got the same message. Decided to power the phone off and I intended to turn it back on to see if that fixed the problem - now the phone is just cycling on and off. Screen goes black, then the Apple logo appears for 5-6 seconds, then the screen goes black again. I've tried plugging it in, unplugging it, checking to see if the lock button is stuck, all to no avail. Any ideas?? Running iOS 7.

Hi jasonandmeredithfoley,
Thanks for using Apple Support Communities. This article has steps you can try if your iPhone isn't responding as it should:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
- Ari

TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario

Iphone 4 will not start up...the apple icon comes on and then goes off and then comes on and goes off again continuously....any ideas?

Iphone 4 will not start up....the apple icon comes on and then goes off and then comes on and then goes off continuously....any ideas?

1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve it, use: http://support.apple.com/kb/HT1808
Using this article will erase everything on the device, so make sure you have a backup!
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
JW
Message was edited by: jesterwylde

When I shut the lid to my computer and then open it again the screen comes on and then goes black and I have to press random keys to make it show again. Does anyone know why this is happening?

When I close my lid to make the computer sleep and I open it back up again when I am ready to use it the screen turns on and then turns black. I have to press random keys to make the screen show again. Any help is greatly appreciated!

First, before you sleep your MBP, make sure you either scroll down the Apple menu to sleep your machine, or do it even more easily by pressing CMD-OPTION - DiskDrive (upper right hand corner of your keyboard). I wouldn't just close your machine to let it sleep.
It's hard to know exactly what's happening, but here are a few pointers.
1. Go to System Preferences/Energy Saver and make sure you've set a sleep time of more than two or three minutes. Your machine may be trying to sleep too early. In the same preferences, set Computer Sleep to more than ten minutes, to make sure you don't get an unintentional sleep.
2. Take a look for third-party applications you might have installed.
Post here with your results!

I changed a few settings and now cant get the iPad to shut off with the shut off switch and can't back to the settings icon to change it back. Any ideas?

I changed a few settings on my iPad and now cant get the iPad to shut off with the shutoff button and the button to get to all the icons won't let me get back to settings to change the settings back. Can anyone help?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that it needs to connect to iTunes. iTunes says my phone needs to be restored before it will work with iTunes. HOw do i avoid restoring?

I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that i need to connect to iTunes and iTunes is telling me that i need to restore my phone before it will work. I have pics that i have not uploaded yet, how do i get around this without restoring my phone? Thanks,

I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs. Any other advice?

HT4528 I have an IPhone5. The screen goes blue, then B & W snow, then makes a short hissing sound and shuts off. It did it 3-4 times and now it will not turn on. Should I try to have it serviced or replace it?

I have an IPhone 5. The screen flashes bright blue, then B & W snow, then makes a short hissing sound and shuts off. It did it 3-4 times and now it will not turn on. Should I try to have it serviced or replace it?

Get it looked at by visiting an Apple Store or Authorized Apple Service Provider. If you can't, contact Apple Support to get it serviced.
iPhone - Contact Support - Apple Support

My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?

Is this with the power adaptor that was included with your iPad 2 purchase?
The same power adaptor and USB dock connector cable charges your husband's iPad?
If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
If so with no change, make an appointment at an Apple store if there is one nearby.

My phone was working fine, the battery ran out and the power shut off. now im charging it and it wont come back on?

my phone was working fine, the battery ran out and the power shut off. now im charging it and it wont come back on?

Hold the home and power button down at the same time until you see the apple then let go..

Was updating the latest version of iphone and my phone is frozen. It will not shut off. when I try to shut it off it shows a itunes connection and then goes black.

I was updating the latest version for my I-phone 4s and now my phone is frozen. It will not shut off. When I try to shut it off it shows an i-tunes connection and then goes black.

See http://www.apple.com/support/iphone/assistant/phone/

Iphone 6 shutting off all the time

I've had an original iphone and an iphone 4 that the genius bar helpers were always very easy to work with and always gave me the right of hand when i needed a replacement.
This iphone 6 has been a nightmare, I've had it for less then one month and even after it being restored it kept SHUTTING OFF all the time!!!! I explained this to the rep.
However as a misfortune, the day I had scheduled my appointment the phone fell from my computer desk and shattered
Even with the 22 reported crashes I was still forced to pay $83 dollars to get a replacement refurbished phone!!!!
I have apple care, att insurance, and none of that crap covered the phone that was obviously defective due to its cosmetics.
this was absurd and I am very upset with apple and especially with the way the genius bar is now, inconsiderate with the public, not only do i get a piece of crap refurbish phone, this one is STILL SHUTTING OFF ALL THE TIME.
Anyone else having their iphone 6 shutting off constantly???

Update it to 8.1 and see if that helps. Otherwise Restore it as a new iPhone, not from your backup, and see if that helps. If it does you have an app that is misbehaving. You could also have a nanoSIM that needs to be replaced.

After upgrading to Yosemite my mac doesn't shut off. The off button doesn't work

After upgrading to Yosemite, my mac doesn't shut off. The off button no longer works. I want to shut the thing off.

Jehreth,
On my Macbook Pro you have to hold the power button down a moment till a little window pops up and asks what you would like to do. Also you can go to:
(  ) Menu > Shut down ...
to shutdown your Mac. Or are you saying that these options do not work?
Hope that helps,
Weston
Supporting article,
OS X Yosemite: Log out, sleep, restart, and shut down

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP!

My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP! Why Does This Happen And Is This Repairable?
Let Me Know! Cheers
Ryan Crawt
[email protected]

Its against the forum TOS to talk about J/B phones. you will have to use google to resolve your issue.

Droid maxx shut off. Now the green droid icon comes up and it goes black again.

Similar Messages

Maybe you are looking for