Dropbox cannot start due to Adobe Acrobat XI Pro

******BUG******
Concise problem statement: Dropbox will not start due to Adobe Acrobat XI Pro. I have to enable sharing of the temp folder everytime I start Windows. It is very annoying. Please read below:
Hi Preston,
Thank you for contacting Dropbox support!
We've identified that a version of the Adobe application apparently modifies the permissions of the Temp directory. This directory is used by several applications, including Dropbox, to start up, install, and uninstall. You can read more about this here:
http://forums.adobe.com/thread/1159899
If you have Adobe Acrobat XI installed please follow these instructions, if not let us know.
In order to fix this issue I'm going to ask you to go to the Temp directory and make sure your user has "full permissions" over it. To accomplish this follow the next steps:
- Open a Windows File Explorer (not Internet Explorer)
- Type %LOCALAPPDATA% into the navigation bar (include the % percent signs).
- Then right click on the Temp folder and go to properties. Select the Security tab.
- Once you're in the security tab select your user and make sure the user has full control of the folder. You can see this in the following image:
https://www.dropbox.com/s/jrqdf4gnqrgojdy/Screenshot%202014-02-03%2010.29.03.png
- In addition to that go to "Properties" -> "Security" -> "Advanced" and select "Enable Inheritance" and "Replace child object ...". The image below shows the screen:
https://www.dropbox.com/s/w0y7caz0i91g3q7/Screenshot%202014-02-03%2014.08.57.png
When this is done you should be able to restart Dropbox.
Please let me know if you have additional questions.
Best,
Christopher

update to the latest version of acrobat xi pro. if that still causes this issue, report your bug, Adobe - Feature Request/Bug Report Form

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OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000 HTTP/1.1
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Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
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HTTP/1.1 302 Moved Temporarily
Date: Tue, 16 Jul 2013 10:42:30 GMT
Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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Location: http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000
SPRequestGuid: 4fb96723-8eaf-4249-9f63-13a3c4d61a25
X-SharePointHealthScore: 5
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 14.0.0.6106
Via: HTTP/1.1 dev-ms-db-01.devrapdrp.mahadiscom.in:80
Content-Length: 259
Keep-Alive: timeout=5, max=99
Connection: Keep-Alive
Content-Type: text/html;charset=utf-8
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000">here</a>.</h2>
</body></html>
After getting this response, 'Adobe Acrobat X Pro' do not send any more request.
Note, the same site collection(with claim based authentication), opens and allows to edit microsoft document successfully. There is request-response sequence.
Giving one of them for example, because all will flood the page-
OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000/ HTTP/1.1
User-Agent: Microsoft Office Protocol Discovery
Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
Cookie: SMSESSION=yFelHh2awfWW7yLKZHpSnNHDstixrmkciGIIqfLtwSRrLEQeVdI4R9iO3Q9qynhWDFCk8OIW2HXl+Cl JOdVC5/mwavCdDtHZYn5tL1s6C3BjIGLJowaDVTXUeGZAt0JcyVHEQcsIVgiiFlmkPKPapEOprHPItaa/vZJal5eeK 7NN8s0RrJ+Me1PlBmRQdBSklMxilciwMaLMXAKRwHSstl3kw5n2Qo5VCRmjG34k3gsYWNHh/I5o6buRRszeGpdZLeU 9GLeOdk8r3qXiXwIOvBhkBZrfuPKMAa1IIhftEdeJgKh9XSuCxAHs8wTEGCDzBNSzqZ3Q6S1UhC8/aA8qw1o2lVMbn 3AaYb2LE2/PgW9pN6VctY4XW6O8Dpvri8iXMCHLR28F8KrzLgust3CPBu1D/APPyJpsc1ya/IxdO5FWmCmBvGviEnN m9sNjPZVMSg3rpUgH8C492Kg5k4TzbqRsCvnI7o8ulycpBLvQOoQ97xOO8esCj/jtQAC8Y2bKLCKPqJhSJO4ROCaK7 6cGMihhGDhqE5+IJsW4Wr7Om4l4mO1Ov28hwJiGZVW0NsF0BJDrqPcagMAolIQ8xgTX1wpxPQebt/voTr5+ZjPbUj5 5LRvavod8ePnrE9majS/Fzr1QkHpeZvMxE6UBJ3r32uiEqykcm91nKIZpgBNkwKP9HzbgMSh8KV+y4vxQeOUT2rQo8 8r3vql9d+XCU7jk0jv6J+ugBBxGVaRC99thR6kvolTo7QMn6vsUk6ZC57IpSy84CQHSxp0vtNYdnTRcL8IZUPXyh3L iBnmCmdpRbEpN2l8kR23Jn0Zb1i/BxbMFU5El8xkhxWiZPCRLHctIIoXhv6Mt4amlc84MbawQedaL3ynWQFPg3sgyn 8KbigvV6nKf+rOBeVVU/fwCpLRwHxZ8x5aKWXPTZuT1W3tCkA6OwWIi9fshksawMgzTnNYpP/vz+Yrp/akquH5qb25 ZXsUHaMzR6YC0Lnw7wAMjRoDELznOVg0fgL12mjRkplI2Fg1HjsbmGNtdsCuS5Nt/VAiur40GNPnRG+kYtTVvaTOLw ShaXSqbKc5y0Z2MiQ+sCxXmXueRTtnXYiMKd3dszcGkor3mW2QrJqkFblcTSnIUeYDHhCMK+dt/0xA1jsVVA9Zal4F ISyWTryDUK5BQHVGyAHOoZK7NsYosGabLtvVe777VO4Q3eBSWkEU5QWpe47eAe54o1nfsR+gl0lJjR7q9Ms5LNW9qU NZaBahic1+c4MqhqLY5l+yqrig3CaFm; SPSESSION=EHC4LQyCHd29iQYBYn4tZz32xTbluDRCKmE7MfoOvlo4X4bkU2z2+YB3GbbMs99E/nVU/QwCPFaNxTz 6dx9EAHyBo1xhs6fNhkrlFX+m/EZiufmafae/osbzcdx2fWbEsh78UnstGbRPRX5kSx8gCXRnc14vWagr+Y6nufb3w 50c+5u96DQJSR+WhoZOiVnmoeUHq7TIgd9N9dUl+9lBOyFfetYCHjvZNWHKANLMIl3lkbvO5xtMBpGLGZ/m12mitKx TQKJ++dbRcCUM9f8e52nz/soFLjhd3bL9KCln9IsaqBtBW1n/rBtxogQq8CLGl64RT3gW/yIAPPvCKQHKvT/PjsNOQ c4K4vSdN9zSxJFwrC6s1s046wxg707+iHQzChaVI8E/DcQPFn4FkdntwrO9CejVT1qSEkqRbr1XsxONaNWQu2SOyTQ 6vz3fO1j/Y+SH3R9+liZ/Q9HnQyh6DgMkswvbcJDqoVK61B6QGOJECihpMxjrtdHCEFDulMb5rnE70V3hBttLJRj8R 5T5ttHG5geAjync4BaWfIDLoi1hfJtUMPASnZKLzIl/SOwYHxFLIWL/P57T3NkrjiqTkoeqvP63Qf1pnWgh18gOFIF JuncxdnNI2Mg67UlJ+JPxQMPf6tuPWHD78SActM6r0pAnz7tbHmjb14D7ZmPjPN98yORlUxbL4vNzoXJYbYn0f3ZPw Rw6I1pF8cThGuMy7mb+0zwCPrsDCl23yS03l7GFavyk9bGRc4SDh5INslA1TI1rVS4k+9ECZpPKHiEtDDjQKWoO4Pi u/WrXgNWT3wl49qslDfBnHucyXFH6+FWfOBcP82DsbGLXt6+wsDIdOhTXFbweAIPXgsLL1bIjpBPzwR4KwIf0lOKxp O+Bah5ZQs7JtPIBjsnWO/KUfU4vQN3H6lBUBm8+lLEVNA8tBnyDhXhxvLmL3j7eeMCigRQsVtVOAwT9Lbyk+wie6Fa 2JzgNUXDJFL/n3uo/I1U6Z+UFz+oKaP/MPutCGUMFUq1K9zO9g60UD9YaB+OxIfO5vudJ0yrhaVAeSeyWn3bnVCKZi xHTpG1frsQqMm2NkmnMoe3r3KvyqvbdEBiLGVniyBUDRYqOn5vTTnvnRMuxpR+jRiSSg1REarO1IJLEUBX2XDAkuNY 5/ulMUVJXikVpRHE8T4NXVFssFtMYE6ff4Whc1ZrLiIt4QQy85QFszpI4jqVdb5Zrn66JdgY4w168+wHllLZh9iyoK CZKAWNRQzJSqfOmEqbMVMR+dAnBAwDRqydZ8AiE2lhlgqHB2dk3hETwickBvAldOqZdJu3jJ/w6CGL82Tx2W5eyHQU EkHU/gs7Lrpjxyc+fJSPK03LKZlS2Gpy5wHx2LFybBX1FndVbml0axdbX62uIjEOnDvD1; FedAuth=77u/PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0idXRmLTgiPz48U1A+MMe1LnR8c2hhcmVwb2lud HJlYWxtMWZvcmRldnNoYXJlcG9pbnRhZ2VudHw4OTAwMDAwMCwwx7UudHxzaGFyZXBvaW50cmVhbG0xZm9yZGV2c2h hcmVwb2ludGFnZW50fDg5MDAwMDAwLDEzMDE4NDQ5NzYwMjAyMDAwMCxGYWxzZSxlSGZscEVHNDJEK2F3SXRQVFNLa GNXMzR5VU1HZ2hIVVRNT2ppaDJxY2YzcVRtKzcwR3RxblNmQUlQSisxZkhZZXNzaUhsejRWU1owRkJJRExEWDdXZWt 0dXNYUjd5YUtiRzNxdEdzZEVWM0ZXWmp0Y20vdWpkdHhlTTcxd0luRllEQ25ld1oxa3k0MUJ4NVFOanFlSGpaMmdtZ GVWZEdLczdHTGxWV1J0NUVYMWJNT2pnMTBsaGQvV2VQc1dCNGFWUDBXWnlwdEpmUEZHTEV2QjVCdHZpd1ZjekFwQ0d HTGY5bkk5S2IxS285aHhxMXNuUkxKbi9GNi9HdG50M3FMaEl1YnR5ZGwyNHBiaXBVQ2RuZjNldWExeVFxQWdqV25zN mFONFV5VHMrQVpGUlRmcDBUVHNzL0R1d2dGa1IwSlpCZGd5UVpTNlBRTTZhK3J5ejlpZmc9PSxodHRwOi8vZGV2LW1 zLWRiLTAxLmRldnJhcGRycC5tYWhhZGlzY29tLmluLzwvU1A+
HTTP/1.1 200 OK
Date: Tue, 16 Jul 2013 10:49:17 GMT
Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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When site is with NTLM authentication, adobe acrobat x pro opens and allow to edit successfully. But when it there is Claim Based authentication, it cannot. It seems Adobe Acrobat X Pro does not have capability to send appropriate headers to handle claim based authentication. Also it is not able handle the sequence of request-response for claim based authentication. When searched on web, there is one product of Acrobat called LiveCycle, which has capability to handle SAML. Does that mean Adobe Acrobat X Pro does not have the capability to handle Claim based authentication so it is depend on LiveCycle for it?
thanks
Sharmila

Hi MkkLam
The below mentioned link might resolve this issue, kinldy try it:
LInk: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Other related thread:
http://forums.adobe.com/thread/1021632
Thanks!
Atul Saini

I have encountered the following problems with Adobe Acrobat XI Pro version 11.0.9 with OS X "Yosemite" version 10.0.

1. PDF files from the Internet can be opened but graphics do not appear. In place of the graphic the area is colored gray.
2. I use an HP scanner to create PDF documents. I am unable to use Adobe Acrobat XI to scan from my HP Officejet Pro 8600 Plus. Apple reports an error. However, I can scan documents to PDF using an HP utility, however, these documents cannot be displayed by Adobe Acrobat XI Pro, and therefore, cannot be edited or used to create forms. The documents can be displayed by Adobe Acrobat Reader.
These problems also existed under the previous OS X system “Maverick”. Please tell me that only a change in setting is required to be able to read and edit these documents created via scan or describe a usable work-around solution.

Point 1: try turning on "Show large images" in your preferences. In Acrobat for Windows, it's under the Page Display preferences. I'm not sure about OS X.

Adobe Acrobat XI Pro causes an error when starting it - Adobe Acrobat has stopped working. How do I resolve this?

I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
How do I resolve this?
Thanks and regards
Roxanne

Thanks Pat. I was able to resolve the problem.
OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
Regards
Roxanne

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan through Adobe, although Scanner says its combatible with Windows 8. Cannot reinstall drivers because Brother claims they're built-in. Help!

1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
I am using a Brother MFC 8460N and on Brother's site it says its compatible with win 8.1 and that the driver is already installed. When I try to scan I am told there is no preset (there was with win 7 though) and I have to "custom scan." When I try that, I hear a sound as if the printer is trying to scan, but the feeder can't pull the paper through. I then get a blank .pdf as my scan. Thanks for your advice. I will try that.

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

Adobe Acrobat XI Pro ? i bought it last weekend cannot load it?

i purchased the adobe acrobat x1 pro so i can address issues with pdf etc. but it will not load up in my puter? it keeps telling me my serial nummber is valid but it cannot find a supporting product. the drop box then does not have the option of adobe acrobat x1pro? to enter?

Hi,
I am moving your posting at Acrobat.com forum to Acrobat forum.
Hisami

Error 244: The DataFinder cannot start due to an internal error.

I have LabVIEW 2010 and, during Windows start-up, this error message pops up:
"The DataFinder cannot start due to an internal error.
(244): Please wait till the National Instruments PSP Service is running and try starting the DataFinder again or reboot your computer."
I have had this error message pop up for the past year so it is a recurring thing. It started showing up a few months after I had installed the LabVIEW program onto my computer, so I am not sure on what caused this message to consistently pop up. I find that it also causes a delay in the starting up of my computer--my other start-up applications will begin to show only when I close the error window. Please help! Thank you.
Solved!
Go to Solution.

Hi xcontradictorx,
It sounds like the National Instruments PSP Server Locator might not be started. Could you go to Control Panel >> Administrator Tools >> Services and locate the National Instruments PSP Server Locator? Double-click on it and make sure that the service is started. If it is, stop it and start it again (just by hitting the stop and start buttons). If it is not, start it, then go to the Recovery Tab and choose Restart the Service as the action for First, Second, and Subsequent failures.
If after change the settings for the PSP service the issue continues I would think that for some reason the PSP service is just being started late for some reason. Could you do a test real quick: disable the DataFinder in msconfig, reboot, then run the DataFinder.exe from C:\Program Files\National Instruments\Shared\DataFinderDesktop\bin. This should place the MyDataFinder app in your system tray (it looks like a yellow gear).
If this is successful, then we will need to change the order of startup services such that the DataFinder just starts after the PSP service.
Try the following:
1) Locate the DataFinder entry from the registry. Located at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
2) Delete the DataFinder entry
3) Add a shortcut of DataFinder.exe to C:\Documents and Settings\All Users\Start Menu\Programs\Startup
4) Reboot
This should do all the standard Windows Startup (like starting services, etc.) and then launch the DataFinder.
One question: do you use the DataFinder at all? Either with DIAdem or the Data Finder toolkit? If not, you could try removing it from the Startup items. Just go to Start >> Run... and type "msconfig". Choose the Startup tab, locate DataFinder, and deselect it. Click apply. This will probably get rid of the error message.
Patrick H | National Instruments | Software Engineer

Adobe Acrobat XI Pro - cannot sign-in

I've downloaded Adobe Acrobat XI Pro and cannot sign in. Get an error message that cannot access Internet. Not the case, I'm connected. Checked FAQ, all certificates are there, enabled, not problem with firewall. What next?

On the command prompt type : ping activate.adobe.com
and check the ping results.
If the test fails, configure proxy settings for Internet access in Network System Preferences. Or, try activating without the proxy. (An authenticating proxy can also prevent the activation process.) If you need assistance, contact your Internet Service Provider or IT Administrator.

Adobe Acrobat X1 Pro- cannot edit a PDF we created. It says to use Live Cycle, Does this Adobe subscirption not include Live Cycle? The earlier version of Adobe did.

Cannot edit a PDF we created in Adobe Acrobat X1 pro. The form tells use to use Live Cycle to edit. Does the X1 subscription not include Live Cycle? Our earlier versions of Adobe did include Live Cycle

No. You have to purchase LCD separately now.
On Mon, Apr 13, 2015 at 5:23 PM, celestes5673329 <[email protected]>

Dropbox cannot start due to Adobe Acrobat XI Pro

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