Dropped hp 15 with windows 8.1,now it is stuck on repair screen for more than 12 hours
I dopped my hp15r laptop. I opened it back up and it was working, but very slow. As mous funtion was slow, I did a power button shut down. I waited about two minutes then turned it back on. For over 15 hours it has been stuck on a, "Repairing disk errors. This might take over an hour to complete," screen. What are my next options?
Hi , Thank you for posting. I have read you post, and I understand that you dropped you laptop, and the screen hangs on "Repairing disk errors. This might take over an hour to complete". I would be happy to help you with that. Here is a link HP Notebook PCs - Computer Does Not Start (Windows 8)You could run the Primary Hard Disk Self Test.If the test fails, the hard drive may need to be replaced. If you need to contact hp for hard drive replacement, please use the following http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know if you need further assistance. Good luck,
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