Dropped my iphone 4

How do you get the simcard out of iphone 4???

Insert the end of a paper clip or SIM eject tool into the hole on the SIM card tray. Push firmly, straight in until the tray pops out.

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I have never dropped my iPhone and when I try to take a video on my phone there is no sound and if I send it to someone they can't hear it either I don't know what the problem Is but will apple replace that? Or will it cost some money to fix it?

I have never dropped my iPhone before and when I take a video and or send it to a friend they can't hear it and either can I. I was wondering if apple would replace it by sending me a new iPhone or if it would cost money to fix?

You can message them in the chat click on this link http://store.apple.com/us/search/chat-support then click on Chat Now next to the blue bubble

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHero

If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else )

I dropped my iPhone 5S in the toilet and now the screen is not fully responding

So last monday i accidentally dropped my iPhone 5S on the toilet. I immediately dried it off and tried the rice trick. I left it there for 6 days til today it finally turned on. To my surprise, when it turned on i tried entering the lockscreen code but the letter "E" is not working, so i cant put the code in. The whole thing is so frustrating. I thought I'd try to restore the device but when I tried, iTunes told me I had to turn off "Find My iPhone" first, and I obviously can't do that because I can't unlock the device.
As if it couldn't go any worse, I am willing to pay the 260€ that Apple charge for fixing water damaged phones but i live in Tenerife, a small island that belongs to Spain and Apple said that the only way of them fixing it is me taking it to an Apple Store in Spain and I cant really travel and I really need my phone :/ Any solutions? Please?

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for out-of-warranty (OOW) service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
261,10 €
iPhone 4s
211,10 €
iPhone 4, iPhone 3GS,
iPhone 3G
161,10 €
The Out-of-Warranty Service fee includes an 12,10 € shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in euros and include VAT. iPhone Out-of-warranty service may also be available from your wireless carrier. Pricing may vary.When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for out-of-warranty service. An iPhone that is repaired or replaced has a 90-day limited hardware warranty or assumes the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms and Conditions for further details.
and to contact
Contact Apple for support and service

I dropped my iPhone 4 and now it won't sync to iTunes

Last night I dropped my iPhone 4 pretty severely and smashed the front glass. It's been working fine, with the occasional freak out (podcasts stop playing after ten seconds or so, but that righted itself), but this morning (after turning it on & off) I went to sync it with iTunes and it has been stalling at Preparing To Sync with an error message that says "An internal device error occurred." This sounds pretty scary.
Is there anything I can do for it or should I take it to the Apple Store? I was planning to get an iPhone 5 in Februrary, so I don't want to have to pay for costly repairs (it's out of warranty).
If there's nothing I can do for the internal device error, how do I get my podcasts onto my phone? The new app doesn't download the episodes for some reason. This is the only part of the data I can't do without syncing.

Your device is broken. If you want a device that works better than the one you have now, then you'll either need to bring your phone into Apple for out of warranty exchange ($149), or find a 3rd party repair shop in your area and see what they can do, if anything at all.

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

Please can you help.... I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France. I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade. I was asked in the shop if I wanted a black or

Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?

Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)

I dropped my iPhone 5 in toilet, it worked again, but a week later is doesn't anymore.

A week ago today, I dropped my iPhone in the toilet. The bottom half was submerged. I took it out immediately and tried to dry it. I had to get to class so I wiped it and put it face down in front of a fan on a paper towel so it could drain. I went to class for an hour and half then got rice from the store. I rushed back and put my phone in it over night. The next day, I plugged it in and it began to charge again. I had some issues the first day with the touch capabilities working sometimes and not other times. After that day, it worked fine again, except the regular camera and flashlight do not work. That didn't really matter to me as I am upgrading in a few months and the front-facing camera still works. The phone turns off near 20% battery, which is not too bad. Now, today, my phone died around 9%, but I didn't notice for awhile that it was dead. I plugged it into my laptop, but the phone charger was starting to rip. I thought that was why it wasn't charging. Then, I used another cord and it still did not charge. My two roommates each tried to get it to charge and both dropped my phone on the floor (Not sure if that has anything to do with the problems I'm having). I let it sit then plugged it back into my laptop. The battery picture with the red line showed up. I let it stay plugged in for about half an hour to come back to a phone with still a black screen. It was very hot so I unplugged it. I let it sit then retried again. The battery picture has not come back and it will not respond to charging from either an outlet or laptop. Not sure what to do or what is causing this. I read online that people used the "hard restart" with the home and lock buttons, but it is not working. I think it may be from dropping it in the toilet and falling on the floor, but I'm not sure. Anyone have any ideas on how to fix this? Or at least get it to charge?

Please make a Genius Appointment and take it in for service. ASAP.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. Thanks. And I do have insurance on it with best buy. I'm with Verizon so I don't know what way would be cheaper

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. And I do have insurance on it with best buy. I'm on Verizon's phone plan so I don't know if it would be cheaper to have it fixed with Best Buy or Verizon. I cracked my iPod a little bit ago and got a refurbished one for free with the insurance on it but I don't now if it would be different because it is a phone. I don't know really anything about this stuff so any information that could possibly help me is greatly appreciated. Thanks.

That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board. Charging/plugging in to a power source is very damaging to wet electronic devices. There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

I dropped my iphone 4s and the screen quickly went to stripes then to black. After pressing buttons the next day, the phone works, but the charge was totally depleted and the screen shakes. Is there a fix for this?

I dropped my iphone 4s (it had an otterbox-thick case on it at the time of drop) last night and the screen quickly went to different colored stripes then to black. The phone wouldn't work. This morning, I was pressing all the buttons I could-at the same time and the phone turned on with the battery completely depleted. At the time of the drop the phone had 98% charge. I plugged the phone in and began charging, however, the screen shakes. Is there a fix for the shaking of the screen? The phone works otherwise. Unfortunately, I don't have warranty on it and have only had the phone since November.

Obviously your phone was damaged by the fall. Take it in for evaluation, servicing and/or replacement at an Apple store or authorized service provider.
Since it is out of warranty you will, most likely, have to pay.

I dropped my iPhone 4s down the toilet and now the touchscreen won't work?

I dropped my iPhone 4s down the toilet because I saw a spider on the seat and jumped, causing me to drop it down the loo. I fished it out and dried it off. The phone was on so I tried to turn it off so it didn't fry the inside of it. I held down the power button and the usual "Slide to power off" slider came up. I tried to swipe it and the phone wouldn't do it. I kept trying to swipe but it wouldn't let me and the screen started to do something like this: http://www.youtube.com/watch?v=Ij7r2dyqBMg
It then stopped and stayed on the homescreen but slowly faded to a plain white screen and wouldn't do anything. I took out my SIM Card and dried it off because I didn't want it getting damaged. Then it turned to a black screen and once again did nothing, so I plugged it into my Macbook and it vibrated, indicating that it was being charged. Also, my iTunes & iPhoto icons started bouncing. The screen was still black so I unplugged it and left it on my bedside drawer to do whatever. About an hour or so later my boyfriend pressed the home button and the screen turned on, but it looked like a cloudy sky. It wouldn't do anything else so again, I left it for about an hour.
I then tried turning the phone on and the Apple logo appeared. The buttons work fine and the home screen with the date & time appeared, but the only thing that wasn't showing up was my screensaver, it is blurred out. I put my SIM Card back in and it says "SIM Faliure" on the screen & at the top where it usually says your network etc. (T-Mobile, 3G and all that) it just says "Invalid SIM" instead. Also, I can't use the touchscreen. I can't swipe up for the options or camera, I can't swipe to turn it off & I can't unlock the phone. I don't have any rice in this house as me & my father are allergic to it so there is no point in buying it.
It's a replacement phone & I've had it for less than three months. What else can I do? Also, there's a strange smell by the power button, but nowhere else on the phone.
Help? Thanks - Ellie xo

I think that we all know the answer to this one.
Unfortunatley the device is concidered damaged by water. Apple can do an out of warranty repair which would cost $199. Generally they would just replace the device in this case for the $199.
The alternative is to Purchase a new device.

I dropped my iphone 4, and it wont turn on unless connected to a power source. even then its stuck on the apple logo.but once i take it off the power source it shuts off and wont turn on.

I dropped my iphone 4 and it shut off and when i tried to cut it on it wouldnt. so i connected it to a power source and it tunred on but stay stucked on the apple logo. so when i discounted it shut off. it only turns on when connected to a power source but not on its own. i tired to connect it to itunes no help, i tried to press the home and power button still no help.

Your last try would be a restore if you can get iTunes to recognize the phone. If not, you have probably damaged the device beyond repair. You can go to see Apple about an out of warranty replacement. The cost for the iPhone 4 is $149US, you can check for your location.

I dropped my iPhone 4 & cracked its screen. Apple wants me to pay for replacement unit (I agree), turn in my old phone (??) & wait for 6 days (no problem). What do I do to access emails, Internet & make/receive calls during these 6 days?

I dropped my iPhone 4 & cracked its screen. I went to the service center to get it repaired. SInce it is not under warranty, i was willing to pay for repair charges.
They told me that the screen can not be repaired or changed, but they can replace my damaged set with an equivalent set, on payment of RM 760, roughly, 25-30% cost of a new one. I agreed.
They told me to:
1/ pay upfront
2/ leave my old set with them
3/ and the replacement unit will be delivered in 4-6 days.
I agreed on 1& 3 but not to leave my damaged set with them because it is still working and I don't have another spare phone with me, to serve me the 4-6 day waiting period.
THe service center guy told me that if I want a replacement, I have to agree to all 3 conditions and that I should buy another phone for 6 days. I told him that I constantly need email & Internet access, as part of my work responsibilities, so I can not do with a simple phone. It obviously, doesn't make sense to buy an expensive smart phone, go thru the trouble of transferring my data & mails & contacts - just for a week.
Unfortunately, all these logics fell on deaf ears & the service centre guy kept insisting on ALL of the above conditions.
I came back so flustered & upset.
I thought customer service was about solving problems & not creating hurdles for customers.
what should I do?
ANy advice?

What would you do for transportation if you drove your car into a tree and had to wait while it was fixed? You'd need to rent, borrow or buy another car, no? The same applies to your phone. This is not Apple's problem; if the service center does not have replacements in stock for immediate swap-out, then it's up to you to provide a backup device or do without.
If you're in a country where Apple provides direct service for iPhones, you may be able to call Apple support and arrange for advance replacement, where they send you the replacement phone and then you send back the old one. Apple offers such service in several countries, though you have to pay an extra fee for the service. If not, then you'll just have to wait for the service center to get in the replacement, and will have to arrange an alternative to use during that time.
Regars.

A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?

A very good friend of mine dropped her iphone into water and now it is not working.Her husband recently passed away and text messages from him and from well wishers after his decease are feared lost. Is there any way to retrieve them?
I suggested contacting Compub in Nassau St as the info is priceless and worth the trouble of trying to regain?
Any thoughts? The poor lady is very distress

If she has backed up her iPhone she can replace that iPhone and set up the new iPhone from her backup.
You can put the iPhone that went into water into a plastic baggie with either new silica gel packets (preferred) or raw rice and let it sit for 4 - 5 days. After that time remove the phone and connect it to power for at least a half hour. While it is still connected to power reset it by holding down the power and hold button, wait for the Apple logo then let go of the buttons. Might take several tries. If it revives immediately back it up.

I dropped my iPhone 3G and now it won't past the apple logo screen

I was listening music this morning and I accidentally dropped my iPhone 3G and hit the floor, it turned off in
that moment, and I tried to turn it on and didn't work, when I got home I connected to the
computer with the USB cable and the apple logo screen showed up but after aprox. 15-20 seconds
turns off, and iTunes doesn't recognizes it, is there any solution or do I need to take it to repair?

Reset, hold both Home and Power buttons until the iPhone begins to restart, usually takes about 10 seconds of holding both buttons. If still problem, Restore iPhone, connect iPhone to computer with iTunes 10.7 or 11 open, hold both Home and Power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes. If still problem perform DFU Mode Restore of iPhone.

Dropped my iphone 4

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