DTM install fails with error 1935 on Windows 7

Trying to install DTM 600_b047 on a Windows 7 64-bit system. Install fails with
Error 1935 and HRESULT= 80073712. Have tried to run via Run As Administrator. It seems to get most of the way through before failing. (Without Run As Admin, it fails much earlier complaining about a cab file not found.)
Any ideas?

Hey adairlw,
Welcome to the BlackBerry Support Community Forums.
What security software is currently installed on the computer?
Also can I get you to re-name the install shield folder which is located under C:\Program files\common files. Once you re-name the folder, then try to install the software.
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Similar Messages

DTM install fails with error 1935

Installing DTM 6.0, downloaded from the web, for the first time on a Windows 7 (64-bit) Lenovo laptop consistently fails with error 1935 well into the install. Tried installing as Administrator, but that did not help.
Any ideas?
TIA

Hi adairlw,
this is a Windows error. Please check the below description. Most of the win 7 (x64) users reported this error with various application that they wanted to install.
Cause: Error 1935 takes place when the system is misconfigured or its essential files are missing. Such problems occur when a PC is not maintained properly and has accumulated many critical issues that require immediate repair.
Solution: Check http://www.restoreguard.com/p/download/go2.php for downloading a repair tool. I found this tool while searching internet.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Cisco VPN client install fails with Error 1722 on Windows 7

Hi,
I am having issues with laptops upgraded from Vista to Windows 7.
Prior to the upgrade they are running Cisco VPN Client 5.0.05.0290. These laptops also have Juniper Network Connect 6.5 and Citrix web client installed. The windows upgrade advisor made no recommendations regarding uninstalling / reinstalling these apps.
I have done an inplace upgade to Windows 7 (Windows Vista Enterprise 32bit to Windows 7 Enterprise 32 bit) and after the install the Cisco client is not working. Uninstalled the client (the uninstall was successful) then reinstalled and the installation fails at Installing Cisco Systems Virtual Adapter - error 1722 there was a problem with the windows installer package.
I have followed the steps for a manual uninstall of the Cisco client and then tried the install again - still not successful. Interestingly (or not) the Juniper Network Connect also fails with the error The Network Connect Virtual adapter driver is not installed properly. This also fails to reinstall after being removed.
I tried removing the VPN clients on another laptop and then running the upgrade but the same errors occured when reinstalling the VPN Client. I have tried the Winfix and DNE patch from Citrix but these fail saying there is a corruption in the application.
On another laptop where only the Cisco VPN client was installed a reinstall was required after the upgrade, but it did install successfully.
On a clean image these applications all install fine, however I have a large number of laptops do upgrade and don't want to do a fresh install and settings migration on all of them.
What files / registry entrys are involved with the DNE adapter so I can manually clear it all out before reinstalling?
Anything else I can do to troubleshoot this issue?
Cheers,
James

You should be able to install the 64 bit version of the Cisco VPN software
Latest version is vpnclient-winx64-msi-5.0.07.0440-k9.exe
You should download and run MCPR.exe first, to clean out any traces of McAfee products that conflict with Cisco VPN.
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
If there is a problem with vbscript registration on the system - there is a fixit tool from Microsoft for that:
MicrosoftFixit50842.msi
(Using Shrew VPN is a possible workaround.)

Flash Player Install failed with error code: 30

Hi, I want to report a problem with the Adobe Flash Player 13.0.0.182 (Mac OS X, English) installer on OS X 10.9.2. Mavericks. I'm posting this so the engineers will know what to fix in the next update version.
I have a 2013 iMac so according to Adobe blog posts it shouldn't be affected by the invalid cpu instruction issue.
Symptom is the first installer downloads the 2nd, starts to launch it, then quits it with "Error: Unable to proceed with the installation" and a green (success?) checkmark. The GUI provides no other assistance except to "FINISH", which leads to the generic "Adobe Flash Player could not be installed." page.
The system log says: Adobe Flash Player Install Manager[22567]: Install failed with error code: 30.
The FlashPlayerInstallManager.log says:
2014-04-13 16:12:01 -0500 [I] IM: ---------- log start ----------
2014-04-13 16:12:01 -0500 [I] IM: All install checks pass
2014-04-13 16:12:01 -0500 [W] IM: Unexpected umask value for process: 0
2014-04-13 16:12:06 -0500 [I] IM: User does not have any processes that need to be closed.
2014-04-13 16:12:06 -0500 [I] IM: [install started]
2014-04-13 16:12:06 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-04-13 16:12:06 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
    NSFileCreationDate = "2014-03-27 04:20:43 +0000";
    NSFileExtensionHidden = 0;
    NSFileGroupOwnerAccountID = 0;
    NSFileGroupOwnerAccountName = wheel;
    NSFileHFSCreatorCode = 0;
    NSFileHFSTypeCode = 0;
    NSFileModificationDate = "2014-03-27 04:20:43 +0000";
    NSFileOwnerAccountID = 0;
    NSFileOwnerAccountName = root;
    NSFilePosixPermissions = 2541;
    NSFileReferenceCount = 1;
    NSFileSize = 13348;
    NSFileSystemFileNumber = 4892044;
    NSFileSystemNumber = 16777224;
    NSFileType = NSFileTypeRegular;
2014-04-13 16:12:06 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
    NSFileCreationDate = "2014-04-07 13:43:21 +0000";
    NSFileExtensionHidden = 0;
    NSFileGroupOwnerAccountID = 0;
    NSFileGroupOwnerAccountName = wheel;
    NSFileModificationDate = "2014-04-13 21:12:06 +0000";
    NSFileOwnerAccountID = 0;
    NSFileOwnerAccountName = root;
    NSFilePosixPermissions = 449;
    NSFileReferenceCount = 12;
    NSFileSize = 408;
    NSFileSystemFileNumber = 4552991;
    NSFileSystemNumber = 16777224;
    NSFileType = NSFileTypeDirectory;
2014-04-13 16:12:06 -0500 [E] IM: [install failed: 30]
2014-04-13 16:12:06 -0500 [E] IM: Install failed with error code: 30.
2014-04-13 16:12:06 -0500 [I] IM: ---------- log end ----------

I have a 2013 iMac so according to Adobe blog posts it shouldn't be affected by the invalid cpu instruction issue.
Regardless... I still recommend "falling back" to 12 until they get this release right for everyone. I've read plenty of posts in the Apple forums from new iMac, Mini and MacBook users who've had nothing but trouble. Even the "gurus" there are linking to Chris Campbell's post here:
ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround
Using the offline installer completely eliminates the errors seen with the stub installer.

Flash Player Install Manager[681:16322] Install failed with error code: 30

OS 10.10, MBP 2011 i7, latest updates. I ran the installer by opening up the app package and invoking the install via terminal. at the 75% mark ( download finishes ) the installer fails. in the terminal I got this maybe helpful error message. any idea on getting flash to install ? its worse because I've run the uninstaller so parts of various websites don't work now
S

ok, its a permissions error because the installer isn't at the right run level, even asking for my admin password. if I do
sudo Install Adobe Flash Player.app
[enter password]
Installer now runs. it generates a bunch of error messages in the terminal
Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder: dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
Reason: image not found
——— does this about 10 times ending like this -------
2014-10-28 22:03:10.831 Install Adobe Flash Player[744:19476] Error loading /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder: dlopen(/Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder, 262): Library not loaded: /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
Referenced from: /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
Reason: image not found
2014-10-28 22:03:47.190 Adobe Flash Player Install Manager[764:19989] Install failed with error code: 17.
the install actually finishes though and flash is working… YAH ! but only a semi uber geek would ever figure this out or think to try it. please fix the installer as its got a problem under 10.10

CcmSetup failed with error code 0x80004005 - windows 8.1

using sccm 2012 r2, trying to push to a windows 8.1 client i get:
<![LOG[==========[ ccmsetup started in process 7416 ]==========]LOG]!><time="16:05:28.041+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:9437">
<![LOG[Running on platform X64]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="util.cpp:1837">
<![LOG[Updated security on object C:\WINDOWS\ccmsetup\cache\.]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9272" file="ccmsetup.cpp:9281">
<![LOG[Launch from folder C:\WINDOWS\ccmsetup\]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:721">
<![LOG[CcmSetup version: 5.0.7958.1000]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:727">
<![LOG[In ServiceMain]LOG]!><time="16:05:28.044+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:3365">
<![LOG[Running on 'Microsoft Windows 8.1 Pro' (6.3.9600). Service Pack (0.0). SuiteMask = 272. Product Type = 18]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="util.cpp:1919">
<![LOG[Ccmsetup command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:3590">
<![LOG[Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required.]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context=""
type="1" thread="9468" file="ccmsetup.cpp:3775">
<![LOG[Command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:3776">
<![LOG[SslState value: 224]LOG]!><time="16:05:28.085+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:4425">
<![LOG[CCMHTTPPORT:    80]LOG]!><time="16:05:28.086+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8617">
<![LOG[CCMHTTPSPORT:    443]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8632">
<![LOG[CCMHTTPSSTATE:    224]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8650">
<![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8668">
<![LOG[FSP:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8720">
<![LOG[CCMFIRSTCERT:    1]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8778">
<![LOG[Config file:      C:\WINDOWS\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:4539">
<![LOG[Retry time:       10 minute(s)]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4540">
<![LOG[MSI log file:     C:\WINDOWS\ccmsetup\Logs\client.msi.log]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
file="ccmsetup.cpp:4541">
<![LOG[MSI properties:    INSTALL="ALL" SMSSITECODE="consto" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="16:05:28.088+00"
date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4542">
<![LOG[Source List:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4550">
<![LOG[                  \\TA-SRV-SC.constoplc.local\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
context="" type="1" thread="9468" file="ccmsetup.cpp:4557">
<![LOG[                  \\TA-SRV-SC.constoPLC.LOCAL\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
context="" type="1" thread="9468" file="ccmsetup.cpp:4566">
<![LOG[MPs:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4569">
<![LOG[                  TA-SRV-SC.constoplc.local]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context=""
type="1" thread="9468" file="ccmsetup.cpp:4584">
<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="16:05:28.091+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmutillib.cpp:5479">
<![LOG[No version of the client is currently detected.]LOG]!><time="16:05:28.093+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:2748">
<![LOG[Folder 'Microsoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="16:05:28.094+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="wintask.cpp:622">
<![LOG[Updated security on object C:\WINDOWS\ccmsetup\.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:9281">
<![LOG[A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:9763">
<![LOG[Running as user "SYSTEM"]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:1995">
<![LOG[A Fallback Status Point has not been specified. Message with STATEID='328' will not be sent.]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1"
thread="9468" file="ccmsetup.cpp:9763">
<![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:05:28.119+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:10879">
any ideas why its failing?

Hi,
I've seen the same error on a customer where we had Windows Intune Client (SCCM) installed previously. Did you try it on a newly deployed computer? If you had Intune or another CCM client on it previously make sure you clean it up. Here is a well formulated
instruction:
http://douwevanderuit.wordpress.com/2014/01/30/removing-windows-intune-client/
Usually when deploying to many clients we use a startup script, there is a great one that Jason Sandys made in the link below.
http://blog.configmgrftw.com/configmgr-client-startup-script/
There should be no problems deploying SCCM 2012 R2 clients on Windows 8.1 unless there is something wrong with either the setup or the client computer.
All the best, Jesper Hassing - MCTS SCCM 2012 - MCSA 2012 Server - MCP

Client install fails with Error 0x87d00280 on ccmsetup log file

CAS and Primary Server are on Server 2012 R2, Clients are Win 7 and Server 2008 R2 in
same Domain. Primary Server has DP and MP installed, I can successfully install client from my Primary Server through Client Push Installation. I don't see any errors on SCCM Console.
On the client side I can see C:\Windows\ccmsetup\ccmsetup.exe is installed and the "ccmsetup"
Service is not in running status.
When I checked the ccmsetup log file, the latest error message says - Have already tried all
MPs, Couldn't find DP locations. Also another line says - The Certificate Selection Criteria was not specified. There are no Certificates in "MY" store.
Do I need to install self signed Certificate through MMC snap-ins, DNS issue or I am missing
something, Please help!
Angur J Patel

is your MP set to https ? seems like its certificates issue. You can go through the documentation
https://technet.microsoft.com/en-us/library/gg682023.aspx? on how to setup PKI in sccm 2012 to check if you have created certificates as needed .
this might help you http://jackstromberg.com/2014/09/system-center-2012-r2-configuration-manager-ccmsetup-failed-with-error-code-0x87d00280/
Eswar Koneti | Configmgr Blog: www.eskonr.com | Linkedin: Eswar Koneti
| Twitter: eskonr

8.1.6 install fails with Error 1321 Installer has insufficient privileges -

Adobe Reader “Check for Updates” identifies “Adobe Reader 8.1.6 (CPSID_49167)” as “Available”.
Installation fails with “Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Search.api.”
Reboot tries to complete install adding unwanted desktop icon, but CPSID_49167 still shows as “Available” and MSI29706>LOG(s) show above error.
XP SP3 Home, IE7, Adobe Reader 8.1.5

Thanx kashifMohd,
Downloaded the fix, vetted it, and before creating a new Administrator account used the following recipe with success:
1. Ran downloaded fix with usual Admin Account and got the “Error 1321 for Search.api.” as before, but now there is a pop-up asking "Retry" or "Cancel" that did not appear when using "Get Updates" function from running Adobe Reader. Replied "Cancel".
2. Rebooted, and disabled Kaspersky Anti-Virus.
3. Again ran downloaded fix with usual Admin Account and got Error 1321 for different file: "C:\Program Files\Adobe\Reader 8.0\Reader\plug_ins3d\3difr.x3d" with pop-up asking "Retry" or "Cancel".
4. Clicked "Retry" this time and installation completed successfully.
Thanx again.

Adobe Acrobat XI Standard 11.0.10 silent install failing with error 1603

Hello
I just updated my AIPs for Adobe Acrobat Pro 11 Pro and Standard. The Pro silent install is working fine. But I cannot get the Standard install to run on Windows 7 or WIndows 8. I have gone over every detail that I can think of or find on forums.
I use the Adobe Customization Wizard XI and choose the basic stuff to create my transform. I don't generally enter a serial number in the customization setup but I tried that and the installation did appear to complete successfully. But when I tried to open Acrobat it did not work. Processes like PDapp.exe where running in a loop but never stopped. Without a serial I get the errors below and the install fails almost immediately. I have recreated the API and transform a few times hoping it would help.
Installing with the following line msiexec /i "%~dp0AcroStan.msi" TRANSFORMS=AcroStan.mst /qb /L*v c:\acrobat.log I get an error message that just says "error".
Application Event logs
Product: Adobe Acrobat XI Standard -- error.
Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
When I run the AcroStan.msi by itself the installation completes successfully so it would appear the issue is in customization process or the .mst file. Any help would be greatly appreciated.
Thank you

I'm assuming that verbose logging is accomplished by adding /L*v c:\acrobat.log ? No, I do not have CustomAction AAMIU_Install.196A45B3_0387_4DF9_9420 in my log file. The only items referencing 1603 are below.
CustomAction CheckForPendingOperation returned actual error code 1603 but will be translated to success due to continue marking
CustomAction SetLotusNotesInstalled returned actual error code 1603 but will be translated to success due to continue marking
CustomAction ProcessAbcpy returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (84:C4) [15:30:14:422]: Note: 1: 1708
MSI (s) (84:C4) [15:30:14:422]: Product: Adobe Acrobat XI Standard -- Installation operation failed.
MSI (s) (84:C4) [15:30:14:422]: Windows Installer installed the product. Product Name: Adobe Acrobat XI Standard. Product Version: 11.0.10. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
MSI (s) (84:C4) [15:30:14:458]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Deferring clean up of packages/files, if any exist
MSI (s) (84:C4) [15:30:14:478]: Attempting to delete file C:\windows\Installer\9d9a98.mst
MSI (s) (84:C4) [15:30:14:478]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (84:C4) [15:30:14:479]: MainEngineThread is returning 1603
MSI (s) (84:28) [15:30:14:480]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 31, szDescription: "".
MSI (s) (84:28) [15:30:14:483]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 1/16/2015 15:30:14 ===
MSI (s) (84:28) [15:30:14:484]: User policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:28) [15:30:14:485]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:485]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:28) [15:30:14:486]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (84:28) [15:30:14:487]: Destroying RemoteAPI object.
MSI (s) (84:54) [15:30:14:487]: Custom Action Manager thread ending.
MSI (c) (E4:0C) [15:30:14:489]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E4:0C) [15:30:14:489]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/16/2015 15:30:14 ===

12c agent install fails with error - The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed

Hi,
I am trying to install 12c agent on windows 7 64 bit server by following m.note .
It is failing with Agent Configuration failed, please see below error message.
INFO: length of temp is2
INFO: Return value:C:\/Oracle/12.1.0.3.0_AgentCore_233/core
INFO: ** Agent Port Check completed successfully.**
INFO: ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log C:\Oracle\12.1.0.3.0_AgentCore_233\core\install\logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
INFO:
INFO: perform - mode finished for action: configure
INFO:
INFO: You can see the log file: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\cfgtoollogs\oui\configActions2014-10-03_08-48-15-AM.log
INFO:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233>exit /b 3
INFO: Plugin homes:
INFO: Plugin homes:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\oui\bin\runConfig.bat ORACLE_HOME=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0 RESPONSE_FILE=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE: ERROR: Agent Configuration Failed
Thanks,

Looks like , J2EE is having a problem connecting to the DB.Pls. chk. the following
-If you have configured the loop-back adapter , if installing on a local system & updated the /etc/host file with your ip address and host name.
or if the system is part of some n/w group and has ip address assigned ?
-Jdk 1.4 version is installed in your system
-Enough free Disk space available in the system
-How much RAM your system has which windows version you are using ?
-Is the DB is coming up properly ? its error related to this. check the logs.
-If the ports used by sap install / run used by other services running on the system ? & user have admin. privileges on the system .
Pls. update with your findings on above same , for the step next ...
Thanks ,
Uppal

Photoshop CS3 Installation failed with error 1935

I tried to install Adobe Reader 8.0 and got this message
Error 1935 An error occured during the installation of assembly
Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.163",type="win32",publicKeyToken="1fc8b3b9a1e18e3b ",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, component: {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}
please help

I get this message when I try to download adobe reader. Are you able to help rectify this please.

DTM install fails with Windows 7 and Oulook 2007

I installed a clean version of Windows 7 and preceeded to install applications. Installed Office pro 2007 with Outlook. Set up my msn mail account with POP (tried) and install recommended installing Live Connector for mail instead. Did that. Outlook syncs with MSN Live. All OK so far. Downloaded DTM 5.0.1. from BB. DTM connects to my 8830 ok and gets the PIN. Go to configure for first synchronization. Pick outlook from list, calender sync both ways, all items (tried future and date range too), and DTM congratulates me on successful configure. I immediately get a Microsoft Outlook Connector Error "No available message stores". Same for Tasks, Memo, and Address book. I've read this is a MAPI.dll problem and I should delete the file and run FIXMAPI. Can't do it. Mapi.dll is owned by Trusted installer and I dont want to mess with the ownership if I dont have to. If I do, is there a step by step procedure? Is there a batch file fix? The PC is a an ASUS 1000HE with 2Gb RAM, 320 Gb HD. I updated the BIOS to V1104 (latest for W7) Everything ran perfectly under XP Pro. I don't think win7 is going away. When is a version of DTM going to be available that runs under windows 7?

Spoke to MSN Tech support. DTM does NOT work with MSN Live connector.Had to delete LIVE connector account and data file. I had MSN help with setting up POP3 configuration.DTM now works as expected. Incoming server is: pop3.live.com and Outgoing is: smtp.live.com. I didn't know "live" was in the server address's and had not seen this info on other forums. Hope this helps.

Crystal Ent 10 install fails with Error 1920 and services won't start

apologies if i'm posting to the wrong group. just let me know what the appropriate group is and i'll be happy to post there. i'm new to Crystal and this is my first installation of Ent so i'm completely lost, but here's my problem.
i'm trying to install Crystal Reports 10 and Enterprise 10 on a Windows Server 2003 SP1 server logged in as Local Admin and running the install locally (as opposed from a network location). i have IIS installed and .Net Framework 2.0 installed as per my software vendor's requirements.
the Reports 10 install goes fine, but when i near the end of the Enterprise 10 install, each of the services fails to start. the message for each is a pop-up that states Error 1920. Service 'Crystal Cache Server' (CasheServer) fiailed to start. Verify that you have sufficient privileges to start the system services. i clicked Retry on the 1st one (Crystal Cache Server) but it still fails to start. so i clicked Ignore on all of them so i can get past each one and check the Services window to see what account they are running under - it's Local System account as i'd expect. At the end of the install, i'm asked if i want to logon to the CMS and i chose No since i'm not familiar with Crystal at all but figured it's not going to work since the services wouldn't start.
i can't start them from the Services window or from the Crystal Configuration Manager - i get a message stating it failed to start in a timely fashion.
my co-worker and i noticed that after the install, and the MSDE install that CE does, there are the CE10.mdf and CE10.ldf files but it doesn't create 4 tables that expect to see when comparing this to our Test environment that our consultants set up. we think this is at the heart of it, but we simply don't know. can anyone help?

The appropriate group for this type of question is the Business Objects Enterprise Administration forums; I will move your post there today, in the future you can post to that forum.

Extension manager cc install fails with error code 15

Been trying to install Extension Manager cc, but keep getting a failed install with an error code 15, and the following error log:
Exit Code: 15
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
I'm on a Mac running OS 10.9.4, with 24GBRAM on an 8 core 2.26GHz Xeon Mac Pro.
TIA.
Robin

Installation, launch log errors | CS5, CS5.5, CS6, CCM

SCEP Install Failing with Error Code 8004FF83

Hello,
We are having an issue with the manual install of SCEP on some devices. So far we've only noticed this on devices with Windows XP, SP3. We first allow SCCM to automatically attempt to push the client and on those that do not succeed
we have been manually running SCEPInstall.exe. This is where we are getting the error
8004FF83. It happens at the end of the install. It appears that files and folders are being written to the device and services are even created. Then everything gets deleted and the
error message is thrown.
We have tried reboots, and even running SCEPInstall.exe with the uninstall switches, reboot, and then retry. Our SCCM environment is 2012 R2 so our SCEP client should be fully patched. One thing to note is that we have also had to repair or re-install the
SCCM client on some of these devices. That is always the first troubleshooting step regardless - getting the SCCM client healthy and making sure it is properly communicating with its management point. Anybody have any thoughts?
Thanks for your help.

Honestly, I would strongly recommend if you are concerned about endpoint protection that you stop troubleshooting these issues on Windows XP, and upgrade those devices to a newer operating system like Windows 8.1
Having a functioning antivirus is going to do you little good once support runs out for Windows XP, which is just a few weeks away

DTM install fails with error 1935 on Windows 7

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