Dual Monitor on Hp Pro 3400 : can't detect the 2nd

Hi,
I have a problem with the computer of a friend.
Here's the plan.
He has a HP Pro 3400 with Intel HD 2000 Graphics, 2 VGA monitors, 1 VGA and 1 DVI(-D ?) output.
He has a VGA cable, a DVI cable and a DVI-to-VGA adapter.
And here's the problem.
If he connects the VGA monitor using VGA cable : it works.
If he connects the other VGA monitor using VGA cable:  it works
* blah * using DVI cable + adapter, works for both monitors.
... if he connects the 2 at the same time, the VGA > VGA works and the DVI > adapt > VGA can't be detected (at all).
It's not that he can't use 2 monitors, the second one just CAN'T be detected when he uses the 2 ..
Can you help me figure this out ?
Thanks.

Hi MikeJeffries,
I'm sorry to hear about your problem in connecting a second monitor. Here is an article, (assuming you have Windows 8), that may be of help to you: Using Two or More Monitors with One Computer (Windows 8). Let me know if this helps at all. Best of luck to you.
Ryan1216
I work on behalf of HP
The advice and opinions given here are my own and not those of HP

Similar Messages

  • I have just purchased the latest macbook pro 13 retina (late 2013). I want to connect to a Dell U2713H Monitor. As the  new macbook doesn't have a cd slot, I am unable to install the monitor drivers etc. Where can I download the drivers?

    I have just purchased the latest macbook pro 13 retina (late 2013). I want to connect to a Dell U2713H Monitor. As the  new macbook doesn't have a cd slot, I am unable to install the monitor drivers etc. Where can I download the drivers?

    Thanks for your prompt reply. I'm not sure how to connect to the monitor as the only ports available on this model mac are Thunderbolt. The mini display to display cable supplied doesn't seem to work out of the TB port. Do I need to use a Thunderbolt cable + an adaptor?

  • I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

    I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
    Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
    I tried to save is as Powerpoint in MBA and it crashed as well!
    Message was edited by: Innovaxin

  • I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

    I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

    Remember security on a TC is an illusion.
    Simply press the reset button for 1-2 sec.. you must not do too long .. it will then hard reset.. but soft reset will revert all passwords to default for 5min. ie TC password is now public.
    Remember this the next time because anybody at all can change your passwords.
    Once into the TC you can then open the view passwords if you wanted any weaker security. Click and open the TC.. and click on edit.. then go to the top menu..
    Voila .. all your passwords in plain sight to any Tom Dick and Fred.

  • I own PSE 10 installed on my MacBook Pro.  Can I use the disc to install it on new iMac?

    Have PSE 10 installed on my MacBook Pro.  Can I use the discs to install it on my new iMac?  also considering PSE 11 and Lightroom 4. Comments?

    Yes you can install it on your new Macintosh.  If it does not have an optical drive then you can copy the contents of the installation media to a USB drive and then install the software from there.

  • I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, I can't use outlook else where, is there any way I can reset the settings in order to be able to use outlook every where?

    I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, outlook won't work out of office, is there any way I can reset the settings in order to be able to use outlook every where?

    I can see my folders by clicking the X next to my name on the Inbox Folder.  So I have my folders now, just cannot see them in the left colum or see multiple windows on Outlook.  At this point, I can use the folders, just with limited functionality.  Thanks -Gina

  • HT1338 the Macbook Pro would not even detect the external monitor.

    My Macbook pro will not connect to an external monitor after moving it. It has been running on this same monitor for 8 months. I switched to a new Desk last night, after hooking it up, the Macbook Pro would not even detect the external monitor. It was only showing the Macs monitor in Display. It did not even have where you could "Detect Display" available. Is there an update that I may have missed. I have tested all the Monitor connections with another laptop they all work.

    finally I would like to know if my computer falls under
    http://support.apple.com/kb/TS2377
    If nothing displays but you hear normal startup sounds, then it's possible this is a video issue, and you should take it to an Apple store or AASP.

  • My macbook pro can't detect the NAS after the NAS reboot.

    After I reboot the QNAP NAS, my macbook pro can't detect the NAS. I can't find the NAS drives in Finder even I input the new IP address. I remember my macbook pro was able to detect the NAS automatically before. Please help.

    Jp150981 wrote:
    . is the disk dying? should i just change it?
    Yes.  If you have a non retina MBP, look at some options listed here:
    http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
    Ciao.

  • Do I need startup discs to upgrade hardware on MacBook Pro or can I restore the hard drive from from a Time Machine backup?

    do I need startup discs to upgrade hardware on MacBook Pro or can I restore the hard drive from from a Time Machine backup?

    Ok, well go and grab a small 2.5" hard drive enclosure so you can put the new drive in & temporarily use it like an external hard drive.
    Download Carbon Copy Cloner or Super Duper and make a bootable clone of your current HDD on the new HDD.
    Once that's done you can test the clone by booting from it. To do this hold Optioni while booting to select the external (new) drive. If everything looks ok, you can go ahead and swap over the HDD's.
    So much easier.

  • Yesterday they stole my MacBook Pro. Can I track the thief?

    Yesterday they stole my MacBook Pro. Can I track the thief?

    Not unless some form of tracking software was installed & running prior to your Mac being stolen or Find My Mac was setup & activated. Otherwise, there is no way to track your computer.

  • How can I get the 2nd copy of my fiscal note? I live in Brazil and my iphone was bought in USA

    How can I get the 2nd copy of my fiscal note? I live in Brazil and my iphone was bought in USA

    What is a fiscal note? Contact the place where you bought your iPhone in the US.
    Warranty is valid only in US.

  • I Tune can't detect the Phone

    Recently I have resored Every thing enternally in phone. After that the phone only got charging not starting only shows the apple logo...even  itune can't detect the phone...so what should i do?....howi recover it?

    Put the device in DFU mode (google it) and restore as new via iTunes.

  • WRT54GS Can not detect the router

    We lost the internet connection a few days ago for a couple of hours and since then had to reset the modem and when I try to set up the router with the Easy Link Advisor I get can not detect the router.  I am using the router to access the internet and it can't be detected???
    I have powered it off enough times and then some and need to get this running to use the laptops.
    I am running ver 7 firmware that it came with but I don't know what the exact version I am running or gor that matter where to find it.
    Thanks

    okay went through the firmware upgrade and installed it through 192.168.1.1 to admin tab and upgrade. it got to the reboot part and hung there for a bit, i hit continue or what ever it said and came back upwith a dns error and page unreachable. version installed is what i downloaded 7.50.5. i am still having the same problem, all the lights are lit that are suppossed to be lit, and i am on the internet and running through the router, and when i go into easylink advisor and start the setup process i have to go through the entire thing including selecting the router (which it should know what router it is) though removing the power cord and waiting and still told that it can not detect the router. i have no idea where to go from here. thanks!

  • I have a hp pavilion dv4-2160us and the dvd/cd reader is not working. it can't detect the disk too.

    I have a hp pavilion dv4-2160us and the dvd/cd reader is not working. it can't detect the disk too. i've done everything on the hp website to fix it (reinstall the driver, etc.), but nothing seems to help.  can anybody help me with my problem? thanks!

    When you say DVD drive is not working and cant detect disks, Is the Optical drive listed in Device manager and My computer? Is not reading any specific disks or all kinds of disks ?
    Also have you tried all possible troubleshooting steps found over here
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

  • How can i detect the windows version

    Hi,
    How can I detect the windows version from Forms 6i?
    I was used get_application_property(operating_system); But it only return MSWINDOWS, MSWINDOWS32, WIN32COMMON.
    Any function or way can return the exact windows version(98/ME/NT/XP)?
    Regards, Wing

    You may use Win_Api_Environment API call to get windows version.
    I have sample code on my home PC if you need code send mail at [email protected]

Maybe you are looking for