Dunning letter (wizzard) and payment options

Hi there,
we have got some trouble with the dunning wizard. e.g. we have got 4 type of different payment options:
- collection authorization
- bank transfer
- reserve invoice, it means payment before delivery by bank transfer
- cash on delivery by the postman
So far so good. of course cash on delivery and reserve invoices should not be dunned. If i start the dunning wizard differs between collection authorizations and cash transfer; the cash transfer invoices are dunned, the authorization collection invoices aren't dunned.
But the reserve invoices and the cash on delivery invoices are dunned, too. Is there a possibility in the payment methods, that these won't be dunned.
Regards

Hi Steffen
Do customers always use a specific payment method? If so, you can block dunning per customer under the accounting tab of BP master for customers that get reserve invoices for example. The other option is to change your dunning terms to start a few days later. Are there terms of less than 15 days from posting date, and in this case are there customers getting reserve invoices that take more than 15 days to pay for example? You can try changing customer terms to a longer period for due date to exclude them from dunning as well.
Let me know what your payment terms are for reserve invoice customers, and the dunning terms you are using.
Kind regards
Peter Juby

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