Dunning letters Option - Print/email

Hello Frens
Our Customer needs an option to either print or email dunning letters. Currently the settings which we have done checks if email id is present and then emails the letters, but now the requirement has changed.
When F150 Transaction is run, is there any way in which we can prompt or choose if the dunning letter has to be printed or emailed?
Can anyone give me some solution on this?
Thanks in advance!
Regards
Preeti

Hello,
Please check the function module. You need to incorporate the logic to trigger the both. Meaning that though there is an email address in the customer master record, it should spool a copy to SP02. Please take help of ABAPer.
Regards,
Ravi

Similar Messages

Dunning Letters not printing Credit Memos

Hi experts,
I have created dunning letters to print from the dunning wizard but I have a problem.
The credit notes (credit amounts) are grayed out in the Recommendation Report step and I can't tick / untick them. Also, the Credit Notes do not appear on the dunning letters.
Any idea what I can do please?
Thanks,
vankri

Hi,
Thnaks for your inputs.
I can be able to generate the spool with the tab "Sample printout" on F150. Output seems to be fine in the spool but when i go for the tab "indiv. dunn.notice" then from there i am not able to take the printout of the same. Usually when user used to run from this tab, spool request automatically gets deleted after use and printout of the same used to come up.
Status tab is showing like -
Parameters were manintained.
Dun.selection scheduled for for 19.07.11 at 15:59:38
Dun.selection is complete
Dunning notice printed,job deleted.
Samp.Printout scheduled for 19.07.11 at 16:24:16
Samp.printout is complete.
Also can you please tell me whether i can use program SAP F150D2 directly for the printing and also will it update against customer?.
Thanks.
Edited by: absap on Jul 20, 2011 3:36 PM

Dunning Letters Not Printed

I have completed a dunning run but the letters have not printed however when I look at the log it is showing that all but a few of the letters have printed. In addition there is a message in the log telling me that the form F150_dunn_01 does not exist. Whilst this is true for some of the customer accounts i.e. the incorrect dunning procedure has been assigned is not true for the majority.
I have 2 dunning procedures
Dunning Procedure     Form
0001                F150_Dunn_01 assigned
Z001               ZF150
The majority of the customer accounts have the procedure Z001 assigned.
Can anyone give me any clue as to why the majority of letters have not printed despite the fact that the log states otherwise?

Hi Naveen
Thanks for the reply but I understand that the form might be missing from the client and how to copy it in, my point is that the missing form is only assigned to a few customers via a different dunning procedure.
What I don't understand is that the rest of the letters which have a different form assigned are showing as printed in the log but have not actually printed. Any ideas would be very welcome.
Regards
Ollie

Dunning Letters Not Printing

Hi Expert,
It has not been possible for us to print out Dunning notices after completing a Dunning run via F150.
The users enter the parameters etc. and normally the notices are printed directly from the printer and the customer is updated with the Last Dunned Date. However now the letters cannot be printed and there are no updates against the customers.
What could be the possible reasons for this?
Thanks.

Hi,
Thnaks for your inputs.
I can be able to generate the spool with the tab "Sample printout" on F150. Output seems to be fine in the spool but when i go for the tab "indiv. dunn.notice" then from there i am not able to take the printout of the same. Usually when user used to run from this tab, spool request automatically gets deleted after use and printout of the same used to come up.
Status tab is showing like -
Parameters were manintained.
Dun.selection scheduled for for 19.07.11 at 15:59:38
Dun.selection is complete
Dunning notice printed,job deleted.
Samp.Printout scheduled for 19.07.11 at 16:24:16
Samp.printout is complete.
Also can you please tell me whether i can use program SAP F150D2 directly for the printing and also will it update against customer?.
Thanks.
Edited by: absap on Jul 20, 2011 3:36 PM

Dunning Letters printed twice for the each Dunning number.

Hi,
Dunning letters are printed twice with the same Invoice & Details and sent to the customer.
could you please let me know why the Dunning letter has benn printed twice? We need to give change any Profile options on printer side or in Adv collections?
Please suggest.
Thanks & Regards,
Bhanu prakash

Hello Bhanu,
Is this dunning process has customized. If this is customized please check the end to end setup.
Regards

Credit Notes on Dunning Letters

Hi experts,
I have created dunning letters to print from the dunning wizard but I have a problem.
The credit notes (credit amounts) are grayed out in the Recommendation Report step and I can't tick / untick them. Also, the Credit Notes do not appear on the dunning letters.
Any idea what I can do please?
Thanks,
vankri

Hi,
Thanks for the input, but as far as I'm concerned, MHND table contains entries (fields ZINST, ZINSS, ZSBTR, WZSBT) which reflect the most recent interest calculation, based on the interest rate provided in OB42.
So f.ex. if I have defined two interest rates for the same interest indicator, one of which is valid from 01.01.2011 while the second should be valid from 01.05.2011, after executing the dunning run with dunning date set for 01.06.2011, the MHND table will be updated with the interest calculation which is valid from 01.05.2011.
I was hoping that it would be possible to display two rates, based on the (for example) due date in the following manner:
IF the due date is prior to 01.05.2011 THEN the interest rate should be equal to A
ELSE the interest rate should be equal to B
I guess without the changes to SMARTFORM it's not possible.
Anyway, thanks for you answer.
Thanks and regards

F150 individual dunning letters per customer

Hell Expert,
We have created 2 new company codes by copying from an existing one and for those 2 new company codes the dunning letters are printed in the spool one by one.
In the other company codes the dunning letters are grouped in 1 spool request.
Does anybody have a clue how to solve this?
Thanks in advance.
Best regards,
Jurriaan

Hi,
maybe SAPNET note 796132 explains what to do.
best regards, Christian

Printing Dunning Letters using Smartforms

Hi all,
I have a requirement wherein I need to print dunning letters using smartforms; the dunning data are extracted in program SAPF150D2;I modified the subroutine OFI_DUN_ACT to call function module FI_PRINT_DUNNING_NOTICE_SMARTF.
Now I need to extract the dunning data in program SAPF150D2 to be imported to my new form using GET_SF_DUNN_DATA, my question is where do I code the calling of FM GET_SFG_DUNN_DATA? I'm a little bit confused on the step by step process of the dunning data extraction to printing of the form... Thanks...

In the INITIALIZATION of the Smartforms, after the call to GET_SF_DUNN_DATA, you have a many informations back, of which the record of MHNK and an internal table of MHND, which you can use to select other informations from database.
So fill or enrich your own internal table in the initialization.
I enclose thereafter a sample to help you
* Load data
CALL FUNCTION 'GET_SF_DUNN_DATA'
       EXPORTING
            is_sfparam          = is_sfparam
       IMPORTING
            es_mhnk             = mhnk
            es_t001             = t001
            es_knb5             = knb5
            es_lfb5             = lfb5
            es_t047             = t047
            es_t047c            = t047c
            es_t047i            = t047i
            es_t056z            = t056z
            es_f150d            = f150d
            es_fsabe            = fsabe
            es_adrnr            = adrnr
            es_uadrnr           = uadrnr
            es_adrs             = adrs
            es_uadrs            = uadrs
            es_t047b            = t047b
            eb_testprint        = testprint
            e_langu             = langu
            e_lang2             = lang2
            es_f150d_esr        = f150d_esr
            es_paymi            = paymi
            es_paymo            = paymo
       TABLES
            t_mhnd              = th_mhnd
       EXCEPTIONS
            no_parameters_found = 1
            OTHERS              = 2.
IF sy-subrc <> 0.
sy-msgid = 'FM'.
sy-msgty = 'E'.
sy-msgno = 461.
RAISE others.
ENDIF.
h_t040a-text1 = space.
show_interest = space.
LOOP AT th_mhnd INTO mhnd WHERE xzins = ' '.
show_interest = 'X'.
EXIT.
ENDLOOP.
* Load user information
DATA: usr21 LIKE usr21, addr3_sel LIKE addr3_sel.
CLEAR: usr21, addr3_sel, addr3_val, adr6.
* Charger fiche profil
SELECT SINGLE * FROM usr21 WHERE bname = sy-uname.
* Récupérer l'adresse
MOVE-CORRESPONDING usr21 TO addr3_sel.
CALL FUNCTION 'ADDR_PERS_COMP_GET'
     EXPORTING
          address_pers_in_comp_selection = addr3_sel
     IMPORTING
          address_pers_in_comp_value     = addr3_val
     EXCEPTIONS
          OTHERS                         = 1.
* load SMTP address
CLEAR adr6.
SELECT SINGLE * FROM adr6
WHERE addrnumber = usr21-addrnumber
    AND persnumber = usr21-persnumber.
* date format
SET COUNTRY adrs-land1.
* Group similar posts
DATA: xbseg TYPE bseg,
      xbkpf TYPE bkpf,
      xpost TYPE th_outtab.
REFRESH: t_post, t_cumul_waers.
LOOP AT th_mhnd INTO mhnd.
* Select lines to use
IF mhnk-gmvdt IS INITIAL.
    IF mhnd-xzalb <> space OR mhnd-mansp <> space.
      CONTINUE.
    ELSEIF t047b-xpost NE 'X' AND mhnd-xfael <> 'X'.
      CONTINUE.
    ENDIF.
ENDIF.
* Map data
CLEAR xpost.
MOVE-CORRESPONDING mhnd TO xpost.
* Load text from bseg
SELECT SINGLE sgtxt INTO xpost-sgtxt FROM bseg
    WHERE bukrs EQ mhnd-bbukrs AND belnr EQ mhnd-belnr
      AND gjahr EQ mhnd-gjahr AND buzei EQ mhnd-buzei.
PERFORM edit_text CHANGING xpost-zuonr mhnd-xblnr xpost-sgtxt.
* if "Payment difference" get the date of original document
IF mhnd-bschl = '06'.
    SELECT SINGLE bldat INTO xpost-bldat
      FROM bkpf
      WHERE bukrs = mhnd-bukrs
        AND belnr = mhnd-rebzg
        AND gjahr = mhnd-rebzj.
ENDIF.
* Collect posts to print
COLLECT xpost INTO t_post.
* Collect amount per currency
MOVE-CORRESPONDING xpost TO cumul.
COLLECT cumul INTO t_cumul_waers.
ENDLOOP.
* Load customer information
SELECT SINGLE * FROM kna1 INTO kna1
WHERE kunnr = mhnk-kunnr.
SELECT SINGLE * FROM knb1 INTO knb1
WHERE bukrs = mhnk-bukrs
    AND kunnr = mhnk-kunnr.
* Convert date to text
PERFORM convert_date USING control_parameters-langu mhnk-laufd
CHANGING text_date.
PERFORM convert_date USING control_parameters-langu mhnk-prndt_before
CHANGING text_prev.
PERFORM convert_date USING control_parameters-langu mhnk-grdat
CHANGING text_extr.
Regards

Sending 'Dunning Letters' via Email ? - -has anyone succeeded ??

Hi
Has anyone had any joy with sending Dunning letters via email at all
We can get it to work via FAX , but get the following error when trying to send via email
'connection error on node'
even tho, there is nothing wrong with the node at all
via SCOT , we have the default conversion as 'raw text to txt' which works with everthing else
If we change to 'raw text' to 'pdf' we actually get two PDF's - one is blank however
When viewed via SOST, you cannot open it straight up, you have to open an attachment
when we queried this with SAP, they say that dunning letters are set up to open as attachments
The function module is almost identical to that used by statements and remiitances, which works absolutely fine
I have posted this on a more technical forum as it is not an FI issue, it is a technical problem, which i hope someone has come across and able to resolve for us
Many thanks
Tony

Hi
Have you see SAP Note 1042992 - Dunning by mail w/ SAPscript: Introductory text w/ attachmnt? Please, check the steps that this note suggests. At a release 46B I did with the enhancement F150D001 (at ECC 5.0 it is too), and you have a demo coding in include LX150F01.
I hope this helps you
Regards
Eduardo
PD: I forgot, according your coding check what is the email address for the customer, if the customer doesn't have email, then the letter goes to the SPOOL order. Check it in the include ZX* or in the BTE.
Edited by: E_Hinojosa on Mar 1, 2012 5:22 PM

Dunning letters printing with zero balance and no invoice listing

How to trouble shoot 'Dunning letters printing with zero balance and no invoice listing' problem

As per my understanding it could be due to OB22 settings.
refer following SAP notes
335608,191927,
373296

Where to find and edit print layout template for dunning letters

New Starter on SAP B1, Where can I find the dunning letters crystal report template IN SAP B1, i need to edit the dunning letter template so it look alging to our company format.
Thanks

Hi,
Welcome to SAP B1 forum. Please refer attached picture for location of dunning template.
Thanks.

Dunning to Customers through email

Hi Friends,
I have configureed for dunning it is working fine
and we want to send the dunning letter to the customers through the email
i have provided the email address of the customers in the customer master data
but is there any other setting that should be done so that mail will be sent to customers
Please help
Thanks in advance

Hi Srikanth.. the following notes can guid u .. just check step - by - step ....
The follwing note sre also useful for running the dunning programme
This information may useful to u for dunning...
The dunning wizard enables you to create and send letters to customers that have not paid their debts within a given time range and to remind them of their overdue payments.
In addition, the dunning wizard keeps track of a customer's "payment behavior" in the database to deliver this important information to appropriate organizations.
The dunning wizard considers the following transactions and documents:
1.Open A/R invoices (including partially paid and partially credited)
2.A/R credit memos
3.Manual journal entries with at least one row posted to a customer
4.Opening and closing balance transactions
5.Incoming payments
To access the wizard, choose Sales - A/R Dunning Wizard.
Prerequisites:
To run the Dunning Wizard, you have defined the dunning levels and the dunning terms as follows:
You have defined the dunning levels by choosing Administration > Setup Business Partners > Dunning Levels.
2. You have defined dunning terms in Administration > Setup> Business Partners > Dunning Terms. The dunning terms are based on dunning levels, and contain parameters and values required for the dunning process run.
You have defined the default dunning terms in Administration > General Settings > BP tab > Default Cust. Dunning Terms.
You have defined dunning terms for customers. (Choose Business Partners Business Partner Master Data Payment Terms tab Dunning Term field.)
You have used the following options to exclude any relevant A/R invoices from the dunning process:
? To exclude a specific invoice, display it before you run the wizard. On the Logistic stab, select Block Dunning Letters. You can deselect the option later to include the invoice in the future dunning process.
? To exclude all invoices created for a specific customer from the dunning process, display the Business Partner Master Data record for that customer. On the Accounting tab, select Block Dunning Letters.
Process:
You choose Sales - A/R > Dunning Wizard
and follow the steps listed below. In each step you choose Next to proceed to the next step of the Dunning Wizard, choose Back to return to the previous step, or choose Cancel to cancel the Dunning Wizard creation
Step 1: Wizard Options. You select whether to run a new Dunning Wizard or to load a saved one.
Step 2: General Parameters. In this window, you modify a name of the default Dunning Wizard and choose a dunning level.
Step 3: Business Partners - Selection Criteria. You choose a range of customer codes for the Dunning Wizard.
Step 4: Document Parameters. In this window, you enter the range of the posting dates to include in the Dunning Wizard. In addition, select the relevant document types.
Step 5: Recommendation Report. In this window, you enter a new due date and select invoices that are included in the Dunning Wizard for each customer.
Step 6: Processing. In this window, you select one of the following options to process the Dunning Wizard:
? Save Selection Parameters and Exit
? Save Recommendation Report as Draft and Exit
? Print Dunning Letter and Exit Result:
If you print dunning letters, SAP Business One creates the dunning letters and saves the dunning run. In addition, the dunning level and the last date of the dunning letter are updated for invoices included in the dunning run. When a dunning letter is created for a customer, the business partner master data record is updated. On the Accounting tab, the Dunning Date field displays the date on which the dunning letters were created for the last time.
To view the history of dunning letters and the list of all invoices, choose Business Partners > Business Partners Reports > Dunning History Report.
Assign points..
Tahnk u
Dasharathi

Dunning Letters calculation

As we all probably know the dunning module only prints.
We want to create an add-on where it takes the dunning information and calculation and post into the BP A/R reconciliation module the interest calculate from the dunning.
We have suggested our customer to print the letter and to add the interest only if the BP pays it, but our customer don't want to do it that way and it doesn't want to manually post everything after each dunning run, he basically wants an automatic process to post those interest in the customer accounts.
Thanks in advance
Regards,
WB

Thanks for your response, at least for now there is no problem, just wanted to see if somebody had worked on that in the past to get some guidence and not re-invent the wheel.
Your right we thought about creating journal entries for that, but since the dunning letters wizard calculates the interest and run base on some customer criteria, I'm thinking in reading the tables that the wizard writes to get those precalculated values from there, that way I don't have to add the calculation function to the code (I want to avoid any miscalculation between the code and the wizard).
I'm thinking of creating a menu option that will be ran after the dunning wizard to "post" the calculate interest from the dunning to the journal.
Any comments or advise on what I'm planning to do?
Regards,
WB

Dunning Letters not came out

Hi All
When i ran dunning for (company 1000) and (1001) no dunning letters with dunning level 2 or 3 came out. E.g. customer 750929 in and customers 131050 and 131544. Please let me know what is the reason.
Thanks & Regards,
Kiran.

Hi,
in T.code FBMP dunning levels print option is not selected. is there any impact for not getting the 2,3 dunning letters.
Thanks & Regards
Kiran

Dunning letter option

when i try to acces to dunning letter through Customer Receivables Ageing Form don't appear the columns Letter and Level.
how can i put those columns on to have the possibility to print dunnings letters?
regards,

Hi,
This option was disabled for new customer databases only. Those migrated from 2005 A SP1 keep the feature in.
The motivation was to promote usage Dunning Wizard for generation of Dunning Letters and Aging Report for Customer Statements.
Morever, enhancements introduced recently to Dunning Wizard and generation of dunning letters are not reflected completely if a letter is generated via Aging Report.
Regards,
Peter Dominik
B1 Solution Management
SAP AG

Dunning letters Option - Print/email

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