Duplex Printing on Glossy Paper

I have a MG 7150 printer. I am making a photo album but encountered a problem when I tried to print on my double-sided glossy paper. When I select any paper type, other than plain paper, the option for Duplex printing is 'greyed' out.
I tried plain paper but,
1. The print showed through from the reverse side.
2. The photos were shocking!
Is there a way around this?

Hello maxprom!
Check out this article:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02508604&cc=us&dlc=en&lc=en&product=4052972&tmp...
Specifically under the sections 'Review examples and cause of print quality issues' -> 'General print quality issues'
This listing has many symptoms and causes of issues related to laserjet printing and it would appear that if there is 'smearing' the paper may be resisting the toner or the cartridge may be damaged. These are just a couple of possibilities but I would recommend reading through the article and solutions regarding this issue. If you are still having issues please post back!
Hope this helps!
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Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty power
up’ and restore the printer to a known good
condition (if it is possible). No user settings
are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

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Hello maxprom!
Check out this article:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02508604&cc=us&dlc=en&lc=en&product=4052972&tmp...
Specifically under the sections 'Review examples and cause of print quality issues' -> 'General print quality issues'
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Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

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Hi antonaki,
Did your printer accept glossy paper before and just stopped working with it ?
What kind of glossy paper are you using and what is the weight ?
Here is the product specs for your printer and a list of the types and weights of paper you can use.
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If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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slseattle wrote:
My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
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slseattle wrote:
My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
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http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
If the issue persists, we'll need to do a little more troubleshooting to determine what may be occurring. Please reach us at http://bit.ly/Phone_Support for further assistance.
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Duplex Printing on Glossy Paper

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