Duplicates seen only on iPad's iPod but NOT on syncing windows XP laptop...

Okay, first I hope all are well! My problem has been sent to Applecare - this has happened to me three times. Only once did Applecare help solve this. I cannot remember the procedure that this wonderful tech walked me through but I know it did not involve the Restore option.
To clarify the problem: I cannot use the normal find duplicates procedure, for the dupe only can be seen on the iiPad's iPod screen - that screen in which you touch the screen for your music selection. My iTunes on my windows xp laptop does not display the duplicate nor does it allow me to select the Find Duplicate button!
The laptop only displays that song and not it's dupe.
My solution was to delete the tunes involved from my laptop and resync! Of course I lost the songs and had the choice to repurchase the lost tunes! It is not really a problem now, for it only involves one tune but have been hit with 8 duplicates earlier in my iPad's history.
Again, thank you for your time and help!
MacOwner

Okay, I am going to answer my own question...Apple Care Support are made up of GREAT people!! It is 4am here in Hawaii and though the site was having problems all my retry(s) were answered by Apple techs!!! I was contacted and talked to by 3 different reps!!! Each one was professional and very cordial! I felt bad imposing on them.
What happened was that I did not really sync up my iPad from day one. Somehow my purchases were not being downloaded properly resulting in the above. I was initially thought that I would have to do a intense Restore but was walked through a procedure checking that my XP laptop was Authorized, etc. In short it is worthwhile to have Applecare!!!
I was saving for a "souped up" Lenovo W series laptop but will go with Apple product! These people made my day. I might get only 3 hrs of sleep but it is nothing compared to the peace of mind they bought me!! THANK YOU APPLE! Jobs, these people make up for any shortcomings the hardware have!
Goodnight/morning to all!

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