Dust underneath the screen l

I own a NOMAD Jukebox Zen Xtra.
I have been taking excellent care of it ever since I got it (about 8 months ago). However, there are several little pieces of dust or something that made their way underneath my screen lens. They are extremely annoying to be seen there, and I am not too happy with the fact that they could have gotten there in the first place.
It's also embarassing to mention this, but a few days ago, even though I keep the area around my mp3 clean, I noticed a little tiny insect crawling under my screen lens. No, this is not a joke topic. Unfortinately, it really happened.
Thats how unfortinate this situation of mine is.
If there is a way in, there must be a way out... any suggestions on how to clean under my screen lens? Or even where I can go to get it cleaned? Please help!!
Thank you.

You have two options.
. To use canned air or similar to literally blow the dust away.
2. To open the player and manually clean it, voiding your warranty if you still have one of course.

Similar Messages

  • Can i return my ipod if there is dust underneath the screen

    can i return my ipod if there is dust underneath the screen

    If under warranty and defective and not abused, Apple will exchange your iPod for a refurbished one.
    Apple - Support - iPod - Service FAQ

  • I have the same case with you an iPad Air in dead pixel or speckle silver dust on screen.  It is been 3 months I bought in Avant Abenson in Greenbelt Makati Philippines. Today I decided to change my screen protector film but the speckle dust on the screen

    Speckles dust on the screen and it cannot be removed today when I decided to change the screen protector film and noticed is not my fault it is a factory defect on screen it is either dead pixel or speckle dust on screen they are so many said and experience I have read.  So I need the replacement a new one for that dismayed screen on my iPad Air. I bought this 3 months ago in Avant Abenson at Greenbelt Makati Philippines.  I need the replacement for tomorrow I will go to the store I bought.  I love apple products but they need to replace and make go round to improve some defects and cannot be more escalate with this issue of the many of patronizing your products.  It is sometimes irritating to the eyes and seen dirt on the screen.  Thank you apple customer service to bringing up my complaints and a replacement for tomorrow's to inform the store I bought and advise them here in the Philippines to facilitate in regards to this matter. 

    I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
    Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
    I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
    Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
    On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
    Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

  • Dust in the screen

    Does my apple care cover dust in the screen?

    Yes it would annoy me as well. Apple are good with problems ,you may get a refurbished one, and they can sometimes be better that a new one. Sure they will help, good luck, glad I could help.

  • How do i  remove the air bubble and dust inside the screen?

    i use the shield on my IPAD, and didnot wait 24 hours. so that's why there has a lot air bubble and dust inside the screen when i remove the shield.
    How do i remove these air bubble and dust inside the screen of my IPAD?

    I do not understand what you are seeing. Can you post a screen shot?

  • Dust under the screen....

    Does anyone know if you can have apple remove the dust under the screen if you are under warranty? Like will they service the iphone for that? And if they do, do you know if they will completely replace the iphone, or will they just remove the screen and fix it?
    Thanks

    Roaminggnome is right, it's a case by case basis, but as long as you have not abused the phone, it's more than likely you can get a replacement, but don't quote me on that. They will replace the phone if they decide to--they don't do cosmetic work. So, what I'm saying simply is--maybe, maybe not--make an appointment with a Genius at an Apple Store to see. If they will, they'll give you another iPhone.

  • Dust Under the Screen and Case Cracks

    Hey guys,
    I am the proud owner of an iPhone 3G S, and love the thing to pieces. I've had it for 8 months now, however over the past few weeks, I have become slightly disappointed with it.
    Firstly, a small crack appeared above the 'Silent On/Off' switch, which I don't understand how it appeared as the phone has never been dropped or bumped. It's only very tiny, but I'm a perfectionist and not particularly happy about the fact it has appeared by itself. I treat my phone like royalty.
    Then today, I realised a tiny white fleck on the screen when running an app. At first, I thought it might have been a dead pixel, but it turns out that it's a fleck of dust under the screen. How did it get there?! And it's not the only fleck either. When I turned the screen off, there appears to be at least 3 or 4 tiny flecks. They aren't obtrusive to the screen, but annoy me as, like I said before, I'm a perfectionist.
    Am I still within warranty at 8 months? And if I am, would Apple replace my iPhone if I was to return it? It was purchased from O2, so would I return it to them, or Apple directly?
    Your help would be greatly appreciated.

    I finally took my device to the Apple Store today. Due to having dust beneath the screen, as well as the crack, it meant they replaced the whole unit, rather than just the screen, which they would have done in the event of just dust.
    If anyone else has any issues, I'd highly recommend taking it to a Genius Bar. The staff were so helpful, and no questions were asked really.
    Well done Apple

  • Iphone 4s Tiny Dust Under the Screen !

    Hi,
    When I look my iphone 4s screen carefuly , I see one piece tiny dust under the corner of the screen ! Are there any easy solution remove this ?
    Is it normal ?
    How is the dust in there ?
    p.s : It's look dead or stuck pixel but when I looked phone is off with power led light and this is absolutely tiny dust under the screen ) There aren't apple store in my country.
    thanks
    http://img822.imageshack.us/img822/6525/...

    I finally took my device to the Apple Store today. Due to having dust beneath the screen, as well as the crack, it meant they replaced the whole unit, rather than just the screen, which they would have done in the event of just dust.
    If anyone else has any issues, I'd highly recommend taking it to a Genius Bar. The staff were so helpful, and no questions were asked really.
    Well done Apple

  • HT4623 Dust inside the screen of my ipad

    "What I have going to do? My ipad has a dust inside the screen.." :(

    If it's still covered by Apple's warranty, Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Dust behind the screen of my zen sleek ph

    Hello,?a while ago there started to form dust behind the screen of my zen sleek photo, and it is just increasing there is quite an amount of dust behind it now. I never take my zen sleek photo to dusty places and always treat it carefully. I would like creative to repair this or send me a new one since it's a failure of the device. It's not supposed to be possible that dust comes behind the screen and yet it does. If someone could tell me where i can get it repaired/replaced/or a refund that would be appreciated. regards.

    bump

  • Pearl has dust behind the screen

    I dont know how it happened, but my pearl has dust behind the screen. Does anyone
    know how to remove the screen so I can clean it.
    Thanks,
    Joe

    Joe, If the phone is out of warrantee and/or do don't want to go through the enormous hassle of replacing your blackberry there is another alternative. I have done this several times myself but I would recommend that you be mechanically inclined. Although the surgery is very easy some blackberry models have retention clips that need to be pushed aside with a very smal screw driver like one you would buy for repairing sunglasses etc. I do not have a pearl so I am not much help giving you specifics about that particular phone..
    Go to ebay and look for cellular phone repair tools. There are dozens of sellers, just look for a Torx kit. Inside the battery compartment you will find four torx screws that you will need to remove. Once they are removed the back of the phone pops off. Depending on your model the phones sometimes come apart in layers (like the 8700). So after the first layer you may need to remove more torx screws to get inside to the screen. Be careful when splitting the phone apart as small pieces will be loose inside like the volume and push to talk buttons. You will need to careful put these back in place when re-assembling the phone. Once the phone is split apart you should easily be able to clean the screen and the inside from dust. Just use an old tooth brush.
    Although this whole procedure is not overly difficult for me, it is not for everyone. So please proceed with caution and under your own risk.
    On another note this is the same procedure if your phone ever get water damage. I have a neighbor that thought it was hilarious to throw people into the pool during a drunkin haze (thankfully he stopped drinking...). Twice he did it to me with my phone still firmly attached to my waist. After doing a terrific impression of a Marlin trying to shake a fisherman's hook my phone still had water pouring from it and vibrating like crazy. I immediately took out the battery and took the phone completely apart. I then set all the parts EXCEPT THE LCD and the CLEAR PLASTIC WINDOW on a cookie sheet.  All you are trying to do is dry the electronics. Cell phones are all rated for fairly high temperatures  in case you were to leave it in the car on a hot summer afternoon. I then set the oven to preheat at 150 degrees. Once it was preheated I turned the oven off and let sit for a minute with the door cracked. Then I put the cookie sheet into the oven and closed the door. I let it sit until the oven had completely cooled down. Re-assembled the phone and presto it worked just fine until the next time he threw me in. If you want to be completely safe you can put the unassembled phone on your car dash which works as well. So long as there is little humidity and good amount of heat but not above 200 degrees.
    Good luck...

  • Dust on the screen

    Brand new phone 1 week old and somehow dust has gotten behind the plastic and onto the screen. How do i clean it and how to i stop dust from getting behind the screen. The phone spends the day in my pocket and atm if its light out all i can see is dust on the screen.
    Solved!
    Go to Solution.

    it happens with every phone... what you can do is that, don't remove the plastic which is there on the screen.if you have already removed it then get your phone an another one. remove the cover and wipe the back portion of the cover(there must not be anything on the screen)with some soft cloth.
    Message Edited by abhishekkai08 on 28-Dec-2008 05:55 PM
    Was this post of some help? Click 'Kudos' star on the right hand side of this post. Your gesture will be highly appreciated!

  • Good day, a month ago I bought Iphone 5 in Russia, phone was activated 4 days ago, but today I noticed a small particles of dust under the screen. Is it a warranty case , and can I exchange my phone ?

    Good day, a month ago I bought Iphone 5 in Russia, phone was activated 4 days ago, but today I noticed a small particles of dust under the screen. Is it a warranty case , and can I exchange my phone ?

    MTS and Beeline provide all service for the iPhone in Russia. Take your phone to them and see. They will have to evaluate it.

  • Did any buy a 4th generation iPad with speck(s) of dust under the screen?

    Purchased my first iPad at a local apple store on launch day, noticed a speck of dust under the screen. Had it exchanged and then found another speck of dust under the screen once again. Went back and wanted another exchange, apple store employees were nice enough to allow me to open two additional iPad. I did a thorough check of each and noticed dust under the screen on both. Wasn't allowed to open anymore iPads so, I was given the option to exchange mine or return it. I decided to keep mine as there was only one speck of dust under the screen. Has this happened to anyone so far?

    I wanted to upgrade to the iPad 4th generation as well.  I have been through four (4) of them.  ALL FOUR (4) had readily visible dust under the glass.  Three were from the Apple store here in Santa Barbara, and one was from the Apple store in Santa Monica.....so not all from the exact same shipment, although possible all came from the same batch at the factory.
    There is fine white dust all offer the interior packaging materials when you open these up....which is not a problem....but then there is always a speck or two of white dust UNDER the glass.  This is totally unacceptable for a high-end product that costs $700+ from accompany that goes on and on about how exceptionally high their quality control standards are.
    The Apple store staff have been fantastic to deal with throughout this.  It is proof Apple stands behind their products and claims of high quality.  However, the fact that four out of four brand new iPads had the same defect (immediately seen by two techs at the Apple Store in every case) indicates the standards are sliding...at least at the factory.
    The fact that I received four out of four iPads with this defect doesn't mean I am unlucky....it likely indicates that thousands of these shipped to North America...or at least California....have this defect.  I just noticed it.
    And anyone who says "that's just how all iPads are" is wrong.  I am typing this post on my iPad Generation 3 that came out of the box with no dust under the glass.
    This is a major quality control issue with the new iPad 4 and Apple needs to address it.

  • Poussiere sous l'ecran de mon backberry curve 9320 / dust under the screen of my Blackberry curve 9320

    bonjour,
    J'ai acheté il y a 3 semaines un BLackberry curve 9320 mais il y a de la pousierre qui s'est incrustée sous l'ecran, il y en a de plus en plu et cela me gene. Mon telephone n'est pas tombé et je trouve ca anormal que de la pousiere se soit mise en desous de l'ecran sans que le telephne n'ai subit de choc.
    Je cherche une solution de reparation. 
    Merci de votre aide
    Cordialement
    Chloé Halot
    hello,
    I bought 3 weeks ago a BlackBerry Curve 9320 but there is dust that has gottenunder in the screen, there is more and more with time and it bothers me. My phone did not fall and I find thatit is abnormal that dust gets under the screen if the telephne have not suffered from shock.
    I am looking for a repair solution.
    Thank you for your help
    cordially
    Chloé Halot

    Même problème sous l'écran de mon 9320 (coté gauche, prise USB). C'est très énervant surtout qu'il n'y a pas eu de choc et qu'il y a de plus en plus de poussière qui s'accumule. Y a-t-il une solution que l'on peut faire sois même, ou peut-on faire jouer la garantie constructeur ?
    Merci de votre réponse
    Same problem on my 9320 Blackberry Device (left side, USB plug). It's very annoying, moreover there were no bump that could cause the problem, and there are more and more dust under the screen. Is there anything I can do ? Or can I send it to repairment ?
    Thank you for answering

Maybe you are looking for

  • Autocomplete does not work (no drop-down-menu)

    Hi all I'm trying to setup the autocomplete-input, but it doesn't work. When I type anything into the textbox, the animated image beside the box shows activity and I see the submitted data from the backend in debug mode, but the drop-down-menu with t

  • ITunes can no longer read WAV files that QuickTime still can

    Hello, I don't known what happened, but iTunes doesn't want to read some of my WAV files anymore. The strangest thing is that QuickTime still does read them. But when I double-click on the track in iTunes, it moves immediately to the next one in the

  • HT1937 i dropped my iphone 4s in water

    i dropped my iphone 4s in  water and i do not have apple care nor insurance, would it still be possible to get the button fixed? the button does not work but everything else seems fine. and the speaker makes a sizzling noise... ??? help! thank you

  • Real Player not working

    Hello everyone, I'm trying to access the videos at http://www.learnerstv.com, however I keep getting the following message from the embedded Real Player: "A component needed to play this content is not available. Real Player may be able to download t

  • How do i register for eprint if i didn't do it within 24 hrs?

    I've a 3055A Printer. I set it up on my computer. But didn't register it's email address thing. Now it says I had to do that in 24 hours and to get a new number by printing a new info sheet via the controls on the printer. I've been through everythin