Dvd drive does not read dvd but reads cd only.

my hp compaq 420 core2 duo dvd drive does not read the dvds but only reads the cds. How can i solve this problem, please help me with the correct answer.
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It will likely require replacement of the drive. There is more than one laser in there: one for each function. One can go bad without the other going bad.
608141-001
Above is the part number for the DVD burner drive. I could not find one on eBay. Here is one online:
http://www.mydvddrives.com/replacement-for-hp-compaq-608141-001-sata-cd-dvdrw-dvd-ram-drive-burner-l...
Replacement is easy. Remove a single screw on the bottom and slide the old drive out and replace with the new drive.

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Seems the lens cannot read this miniDVDs. Possibly the drive lens cannot calibrate and therefore the miniDVDs are nonreadable.
Try the solution from sascha. Maybe youre a lucky man and it works.
If not, try to remove the drive physically from the notebook. Reboot the notebook without the drive. The Windows and BIOS shouldnt recognize the drive.
Then shuts down again, put the drive into the notebook and boot up the unit.
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My external Iomega DVD drive does not read DVDs. Why?

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Satellite L500-126 - CD/DVD drive does not open very smoothly

Hi,
I just got my second Satelite L500-126.
I exchanged my first one for a new one because the ESC key got stuck sometimes and made a squeaking sound.
Now with my new one, I noticed that my dvd drive does not open very smoothly and 2 little silver metal bars come out with the drive when I open it.
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Thanks in advance.

Hi
Im not quite sure what you mean by 2 little silver metal bars but my notebooks drive contains two metals (runners, trackage).
This is normal and these parts are important to ensure that the drive could eject properly and could stay in right position.
You will always hear an short click opening and closing the drive.
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My CD/DVD drive does not seem to start DVDs, it would turn and turn and the only way I can start a DVD (i.e. a movie) is by using Windows Media Centre, while software to be installed needs to be activated from Windows Explorer.
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Thanks, Xaver, tried this, still won't autoplay, it will just turn the dvd around for a while and then stop. Though when I open Windows Medi Centre and choos 'play DVD', it does the trick. The only way to install software, though si through Windows Exp[lorer and searching relevant file. Cheers,
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from a month i've updated my windows into windows 8, everything is working great but the DVD-RW .
When i put empty cd and try to open it, it gives me error while opening saying:
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So is that a software or a hardware problem?!
waiting for the help !

Does this mean that your CD/DVD drive does not work anymore and is not recognized by system?
If yes, then I would recommend checking this Toshiba document which I found on the knowledge base portal webpage:
+Why does my CD/DVD Drive not work after upgrading to Windows 8?+
http://aps2.toshiba-tro.de/kb0/FAQ2B03F10002R01.htm
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Hello John
Please dont be mad on me but in your posting there is no question or something just small report that DVD drive will not play DVDs.
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I dont know how old is your unit exactly but please check if the warranty is still valid. If yes contact service partner in your country immediately. The drive should be replaced for free. If not you must replaced it on your own. If the drive replacement costs too much I recommend you to use external device (I do it with my old Satellite). On this way I can use newest and very fast super multi DL devices and also create own DVDs.
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Once again, dont be mad on me. I am ready to write my opinion but it is really annoying when someone write just one sentence and nothing more.
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SD-L622A CD/DVD drive does not read some CD's - Satellite L300-144

Drive TOSHIBA SD-L622A.
The drive does not see boot CD with Windows XP Service Pack 3, some of boot CDs with diagnostic utilities (IMHO 2CD format).
Also these CD does not seen by drive even under Windows XP, Vista.
To My wife has bought Toshiba L300, but another modification. There there is drive Matsu****a (Panasonic).
Problems with the same disks has not arisen.
PS Sorry for a terrible English. My native language is Russian :)

In the first topic I wrote
..+The drive does not see boot CD with Windows XP Service Pack 3+..
I have taken other disk from my friend - the situation has not changed.
Installation Windows XP SP3 has a success only after copying the distribution kit on removable HDD and manual install Windows from command prompt
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I think, the theme can be closed because this question should be addressed to Toshiba's fimware developers
+If you cannot use “some CDs with diagnostic utilities” maybe are the problem those CDs. For me it is not so dramatic issue. if you can use all “commercial” medias everything must be OK.+
May be.....but I have bought two notebooks Toshiba in a day for Me & My wife.
On my wives notebook all the above-stated disks playing normally, but it has another drive by Panasonic (Matsu****a)

My cd/dvd drive does not accept any cds/dvds

I know this has been posted before, but I have tried many methods posted on this site and others, and either I have done them wrong or they haven't worked.
I have a three year old macbook pro running 10.6.8. I also have Windows 7 Ultimate running on Bootcamp, and my disc drive does not work on that OS either.
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Maybe someone can point me in the direction of re-installing drivers for the disc drive or something? I really hope this is a software issue because I am in another country for the next year and going to an apple store would be out of my budget and very difficult. Any advice is greatly appreciated.
My last resort (I would rather get my computer fixed) is using a Macbook Air superdrive, however it is incompatible with my macbook pro (for some reason they only made it compatible with the Air, which I don't have). I heard there is a risky way of editing some "code" to get it to run with a macbook. But I must stress again, I would much rather fix the problem at hand than jerry-rig an external drive as a solution.
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edit: as was mentioned in other posts, when I put a disc in the drive, it feels like something in the upper right hand corner is blocking the entry. The computer is completely unresponsive to the disc. Thanks for reading!

it feels like something in the upper right hand corner is blocking the entry.
Appears your optical drive is "broke" = hardware issue.
For DIY instructions check out the following:
iFixit
YouTube’s “How To” tutorials.
AS are not the only places that fixes Macs.
International AASP’s & Other Services
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)

My cd/dvd drive does not recognize/load cds

iMac 10.6.8 snow leopard with iTunes 11.0, purchased in 2008.
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Any suggestions for further at-home diagnosis/refurbishing before I contact my local authorized repair person or buy a Superdrive to substitute for the malfunctioning drive?

None of the information you have provided answered my question regarding a way to clean/refurbish a drive which will not accept a dvd/cd cleaning disk.
You finally advised me to do what I had already done prior to posting.
Perhaps you have a reading comprehension problem. Although the internal drives are generically referred to as superdrives, I only employed that term in my initial post when referring to purchasing an external drive to potentially be shared with a laptop. So, the confusion is yours.
The link below gives simple yet comprehensive coverage of when, why and how to reset SCM/PRAM, which does not include my CD mounting issue, although it resolved the "skipping over damaged areas" problem I had prior to my original post regarding alternative ways to clean the internal drive.
http://thenextweb.com/lifehacks/2010/12/04/how-when-why-to-reset-the-pram-smc-on -your-mac/
The link below contains a discussion of failing dvd/cd drives for iMacs of the same vintage as mine with the similar mounting issues. I had no success mounting a CD via a virtual XP environment, so it's more likely a hardware issue.
http://forums.macrumors.com/archive/index.php/t-1337712.html
Here's a link discussing pros and cons for buying a USB Superdrive (external Superdrive as I mentioned).
http://www.macworld.co.uk/news/mac/it-worth-buying-apple-usb-superdrive-3491736/

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I checked out a few other forums and tried the regedit fix but that also did nothing. If no solution is found (and I've already wasted hours of my life on it) then this notebook is going to back for a refund and I'll get one that is going to perform the simple task of playing a DVD.
Windows 8.1
PSKUQA - 01300S

Hi
Sorry to hear that you have such stupid problem with your machine. On this virtual way it is not easy to say what is wrong there.
In my opinion you should not waste your time checking and searching for some drivers that probably will not help at all.
Reinstall original operating system that you have got with your machine and test functionality with factory settings. If the result is the same contact your local dealer or Toshiba service provider directly and ask for help. They can check ODD and exchange it if necessary.

Driver does not accept DVD

Hello,
I have a MacBook Pro 10.8.5.
The driver does not accept any CD/DVD.
The Apple Diagnostics did not detect any hardware issue.
Any suggestions how to solve this instead of buying a new disk for $250!?!?!
The computer is less than 2 years old, so it is early for replacing parts.
Thanks

My Titanium G4 has just started doing the same thing. Inserting any disc spins up the drive in fits and starts but eventually all discs are ejected. Load the same discs in an external LaCie firewire DVD drive and they show up and behave as normal.
I suspected the 10.4.11 update and went back down to 10.4.10 but no change.
And if I boot it up in OS 9 it does the same thing.
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This question was solved.
View Solution.

Hello @weatherdoc,
I understand that your HP Pavillion Slimline 400-034 Desktop PC does not detect your Optical Drive and when you tried the HP Support document: CD/DVD Drive Is Not Detected (Windows 8) and when you get to the step that requires you to enter the BIO tapping F10 when the computer first begins to start up will not open the BIOS as it should. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

DVD drive does not recognise CD/DVD

Ok. SO recently my G42-230US notebook computer just does not play CD/DVDs. The drive opens, the green light appears on the side but when I go to my computer, my DVD/CR ROM drive does not appear. Can I get some help with this problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive is now working.
If the drive is still not working, from the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Dvd drive does not read dvd but reads cd only.

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