DVD drive has just stopped reading a DVD ( which it previously played OK ) G550

Hello All,
I have a G550 bought 10 months ago. It seemed to work ok but just in the last few days the DVD drive has malfunctioned. A DVD which it previously played now brings up the error message:
Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card##
By the way, this is a commercially purchased DVD -Cagney and Lacey ! - from Amazon so there cannot be anything wrong with the disk as such ( plus, as I say, it used to play OK ).
How can I get the DVD drive to work properly ? Might it need to be exchanged / repaired ?
All suggestions gratefully received .......

Sorry - i don't know what you mean.
I tried checking in the list of all programs to see if there was any other software to read DVDs apart from Windows Media Player but I couldn't see any.
But anyway, why should this error message start up now - after the same laptop has played the same DVD several times already w/o problems. Is that a pointer to a hardware or a software problem ?
I bought the laptop from ASDA 10 months ago - anyone know if they will replace / repair ? [There is no email address on their website to contact them].

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DVD drive has just stopped reading a DVD ( which it previously played OK ) G550

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