DVD drive will not read DVD-Roms

I recently tried to reinstall a game that I had played previously, only to find that my drive will not read it. I can hear the disk spinning, but my computer will not recognize that there is a disk in the drive. I tried some of my other games and I noticed that all of the older games, that ran on CD-Rom, had no trouble installing, while the ones that ran on DVD-Rom never showed up in the drive.
This is strange because I have installed all of these DVD-Rom games on my laptop before with no problem. I've tried doing simple fixes, like updating everything and uninstalling then reinstalling the drivers, but nothing helps.

Hi,
If it worked before then try few System Restore points and check. Could have happened due to some update.
Also provide the Product number of your notebook if restore doesnt help.
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
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Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

DVD drive will not read DVD-Roms

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