DVD Player gets stuck on some discs

I'm not sure how to solve this, right now I'm just watching the DVDs on the TV (no problems on the TV)
Some discs in a few Star Trek series I bought do not work on the computer. When I put them in, they start in the middle of the disc and play. The rotating rainbow wait cursor is active the whole time. I can't do anything with the DVD -- I can't stop, pause, menu, etc. The only way to stop is force quit.
I've tried verifying and repairing permissions.
I think it has something to do with the fact that DVDs save the last played location so that when you put them in the computer they start from that point, and it's stuck there. But these were brand new, unopened packages and I know nothing about how these DVDs are made.
I've tried letting it play to the end but once it gets there it starts from the beginning again or just goes black and I still can't do anything. It's the most recent version of DVD player that I'm using.

Welcome to Apple Discussions!
Usually you get a dialog asking if you want to resume from where you started off, or play from the beginning if it was played on the machine before. If you aren't, it might be hiding behind your player window. Try to reduce its size to see if it is hiding. If you've never played those discs on your computer before from any other vendor, and this a machine you bought from Apple, dust might have gotten on the lense in the drive to cause this problem. Take it in for service in that event.

Similar Messages

  • DVD player doesn't play some DVDs

    I've had my macbookpro for several months now. I've been mostly satisfied, but the DVD player seems to be messed up. I have never had a problem with software or CDs, but every once in a while, the DVD player will not play movies. Most of the time, these are Netflix movies which, understandably for shared discs, sometimes have blemishes. However, these same discs have no problems playing on my cheap dvd player hooked up to the tv. I've taken it into the mac store, but they told me nothing is wrong. Has anyone else had this problem? Is there a way to upgrade or change the dvd player? Thanks.

    First, welcome to the discussions.
    This issue is not a suprise because of the Optical drives and the Fimware that Apple uses in there computers.
    Apple has much higher standards for there Optical Drives, and therefore they are very very picky about the Media that they will accept and burn and read.
    My quess is that the Movies you are getting are either scratched or smudged and they will either eject from your Mac or will render you an error message.
    On some occasions there will be a problem with Optical Drives. If you can read and write with New Good Media, and you are able to use the DVD Player with New Commercial DVD Movies then this tells me it is the Netflix DVD's are of poor quality.
    Don

  • DVD Player won't play some DVDs

    My DVD Player won't play certain DVDs. Presumably all commercial DVDs should be playable in the software. Fox discs are a problem. I can get Player to turn on, but after the menu, the screen flashes a reading error, from which it could not recover. Yesterday I tried to play a Paramount disc, and nothing happened. The computer didn't even acknowledge that there was a disc in the tray. A Wolfe Video wouldn't read at first (I got a dialogue box that the disc was blank) but I put it in again and that time it played.
    Also, on a side note, I would like future editions of DVD Player to add the feature of allowing the viewer the ability to go backwards a frame at a time, as well as forwards.

    Hi, Doug.
    This is starting to sound like a different problem. Your original report seemed to apply only to specific DVDs. Now it's with all DVDs. Before we get into how to reinstall DVD player, let's try a few other things that are more likely troublemakers with DVD Player.
    1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
    2. Reset DVD Player. Peform all of the following steps before attempting to launch DVD Player again:2.1. Trash the com.apple.DVDPlayer.plist file in your Home > Library > Preferences folder. This file is the preferences file for DVD Player.
    2.2. Using Get Info, make sure you are the Owner and have Access of Read & Write on the following folders on your account:• Home > Library > Application Support.
    • Home > Library > Application Support > DVD Player.
    • Home > Library > Application Support > DVD Player > Settings.If not, correct the permissions accordingly using the Owner and Access pop-up menus in the Details sub-panel of the Ownership & Permissions panel of the folders' Get Info windows.
    2.3. Trash the contents of your Home > Library > Application Support > DVD Player > Settings folder.3. If none of the above sorts it out, let's see what Console can tell us: After the problem occurs, make note of the time, then immediately check the ends of these Console logs for clues that may have been logged when the problem occurred.
    4. Note that none of the above rules out the possibility that your optical drive has become defective.4.1. Can you burn DVDs, e.g. even data DVDs from Finder?
    4.2. See if the freeware VLC Media Player (nee VideoLan Client) can play the DVDs.Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • DVD Player will not Start Playing Disc Automatically...

    I am not sure when exactly this feature stopped working... I have the most current version of the DVD Player program (App Version 5.0.1, Framework Version 5.0.3) and I have all the settings the same as I have always had (within the Preferences Menu: Player Tab: When DVD Player opens, start playing disc (checked) AND When A Disc Is Inserted, start playing disc (checked)...
    Do I have any other configuration that needs to be set for this feature to work? The DVD Player works fine, but of course after I press PLAY and then I get the menu that pops up that asks me if I want to start the movie from the previous location, start the disc over, etc.
    Any help is greatly appreciated!
    Message was edited by: sandler77

    I would try going to System Preferences CDs & DVDs pane, then set "When you insert a video DVD" to something else, such as "Ignore." After verifying that inserting a DVD does nothing except mount the disk to the desktop, reset it back to "Open DVD Player."
    Sometimes, rewriting the preference file gets it working again.

  • Extracting DVD Player 4 installer from Panther discs

    Bugger me, I can't seem to remember the name of the programme that is used to extract the specific installation programmes from the Panther discs. I'm trying to get DVD Player 4 off of the installer (Interactual Player freezes too much.)
    Apple's Support site does not list a download of DVD Player that is compatible with Panther, but oddly enough lists a player compatible with Jaguar and Tiger.

    Justin:I wonder why I can't download it from the site...I have no idea why not. However, you can pick it off the install CD, thanks to Pacifist.
    Good luck.
    cornelius
    PismoG4 550, 100GB 5400 Toshiba internal, 1 GB RAM; Pismo 500 OS (10.4.4)   Mac OS X (10.3.9)   Beige G3 OS 8.6

  • Cd/dvd drive gets stuck

    Hi,
    I have had this recurring problem for two years. My CD/DVD drive will not spit out certain CDs DVDs. They get stuck when I try to eject; then they start running again. They always eventually come out, but it is extremely irritating. I've taken it to the Apple store, but they told me that it is a flawed disc. Anyone else have this problem and does anyone know how I can manually eject discs when this occurs next?
    Thanks.

    nother help source (if you haven't already done so).
    Go to your OS Help Menu. In the search field type cd
    Click on all the troubleshooting topics & Support Articles that pertain to your issue.
    You can also do the same in Disk Utility. Open same up.
    At the bottom left of the window, click on the purple button w/the "?" in the middle.
    This will bring up the Help Menu.
    ===============
    Try a different brand. Top forum favorites
    CDs
    FUJI
    TDK
    Verbatim
    DVDs
    Maxell
    Make sure the DVDs are not dirty, smudged and/or scratched.
    http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
    Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

  • DVD player starts up when no disc inserted

    Hi, this might be an easy to fix problem but i'm clueless as how to fix it.
    When I boot up my Macbook Pro, the DVD player loads up whether there is a disc in or not. This has never happened before and has only started since I lent out the laptop to a friend of mine for a week. I presume he has played with a setting but he does not remember what.
    Any ideas?

    Hi Killerob,
    Welcome to Apple Discussions.
    My first suggestion is to check your "Login Items" for your account in System Preferences.
    System Preference > Accounts > Login Items
    If DVD Player is in that menu then removing it should stop the problem.
    Regards,
    Peter.

  • Installing Flash Player Gets Stuck

    I am trying to install flash player and it gets stuck at 7% and won't continue to download...

    Hello,
    Welcome to Adobe Forums.
    Download offline installer for Adobe Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
    Thanks,
    Vikram

  • Z1- Getting stuck and some camera issue

    Some times my phone get stuck in home screen as well as i am playing games. and also camera is not working sometimes after i capture a photo, on that case picture is not save. and the camera icons wont show. i have to lock the phone and unlock again to use it. 
    furthermore phone is bit slow though now i am not using much hard application in the phone...
    Some of my friends using sony and with the time all their phones got slow. even sony z. It might be issue comes from android but any one will not like to use a slow phone for higher price. 
    apart from this z1 is best in camera elegant look and so happy to use... please check on the above issue.. 
    thanks

    Hi Bighatz1
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    For the camera issue, could you please go into Settings > Apps > scroll across to All > scroll down to Camera > tap Camera > tap Clear data - then test the camera again to see if this has helped.
    In regards to the slowness of the operating system, this could be because there is a lot of data on the device, you could try deleting any apps, photos, videos etc. that you don't need anymore to see if it runs any faster than before. 
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • DVD Player freezing - Refuses to eject disc

    I have a blue G4 400Mhz PowerMac (I think they called them Sawtooth) which keeps playing up when I try to watch DVD's on it.
    When I try and play a DVD it will usually play it fine, however should I leave it on pause or at a menu for a certain amount of time the computer will go to sleep. This should be no problem, but when I wake up the machine the DVD Player will crash (can only be closed with Force Quit) and my Mac will refuse to acknowledge that there is a DVD in the drive until I reboot (with the button on the front, click restart from the Apple menu will just cause the beach-ball to spin endlessly)
    I never seem to get this problem when using the G5 or iBook so it would seem to be a problem with just the G4.
    I recently switched the drive for an old Pioneer I had kicking around as the stock one could no longer read CD's, but the same problems still persist.
    Any help would be much appreciated.

    "..I recently switched the drive for an old Pioneer I had kicking around as the stock one could no longer read CD's, but the same problems still persist..."
    If the issue exists regardless of what optical drive you are using, set ENERGY SAVER to Sleep - NEVER, and uncheck "HDD sleep whenever possible".

  • CDs/DVDs always get stuck in new iMac

    I just bought the 24 inch iMac from the apple store a month ago. Why is it that most of the Cds/DVDs get stuck in the drive and I have to use the support "paperclip" method to get them out? A computer that costs this much shouldn't have such a fundamental problem - anyone else have this issue?
    iMac6 Intel Core 2 Duo   Mac OS X (10.4.9)  
    iMac6 Intel Core 2 Duo   Mac OS X (10.4.9)  

    Welcome to Apple Discussions!
    http://docs.info.apple.com/article.html?artnum=58641 explains why this may happen.
    If none of the disks you are using have anything written on their label side, or any sticky labels, and fit the required size shape, and thickness, then I'd take it to the shop. The paperclip method was retired several years ago. You may have damaged your drive if you used a paperclip.

  • I tunes player gets stuck at the end of the song

    When I play albums from external drive library sometimes a song gets stuck at the end and keeps looping at the last a second or two, and doesnt go to the next song. If I restart iTunes it will play OK. It happened more than a dozen of times.
    What is the problem and how to fix that. Its annoying to restart the iTunes all the time.
    thanks,

    Presnently experiencing this 'last second' glitch downlaoding songs from a CD. The first CD transferred okay. The second CD will not import beyond the last second of any – first, second, middle, last – selected song. FORCE QUIT , eject CD, and reinserting the CD does not change the issue.

  • E66 Music Player gets stuck and end of some tracks

    Hi,
    I'm trying to use my E66 as a music player when I work out, but it gets to the end of some (but bizarrely not all) tracks and in the last 5 or 6 seconds will start looping the same short (.5sec) piece of a track, and will continue to do that after the time has hit 0 and not move on to the next song.  Some tracks seem to be ok, but others don't.  The player and the phone haven't crashed - I can move to the next track by clicking the skip track button, or just pausing and playing again.  The music is stores on a MicroSD, mostly in MP3 format if that helps anyone diagnose the problem.  It's driving me nuts - can anyone help??!

    Welcome to Apple Discussions!
    Usually you get a dialog asking if you want to resume from where you started off, or play from the beginning if it was played on the machine before. If you aren't, it might be hiding behind your player window. Try to reduce its size to see if it is hiding. If you've never played those discs on your computer before from any other vendor, and this a machine you bought from Apple, dust might have gotten on the lense in the drive to cause this problem. Take it in for service in that event.

  • E66 Music Player gets stuck at the end of some tra...

    Hi,
    I'm trying to use my E66 as a music player when I work out, but it gets to the end of some (but bizarrely not all) tracks and in the last 5 or 6 seconds will start looping the same short (.5sec) piece of a track, and will continue to do that after the time has hit 0 and not move on to the next song.  Some tracks seem to be ok, but others don't.  The player and the phone haven't crashed - I can move to the next track by clicking the skip track button, or just pausing and playing again.  The music is stored on a MicroSD, mostly in MP3 format if that helps anyone diagnose the problem.  It's driving me nuts - can anyone help??!

    Hi, Kenna1313.
    Have a look at this article in the Apple Knowledge Base and let us know if it brings you any combination of joy and/or satisfaction.

  • Satellite A100-447 - DVD drive won't read some discs

    Hi,
    I have a 4 month old Satellite 100-447 (PSAAN), came pre-loaded with Vista Home Premium, and has a Mat****a UJ-850S super-multi DVD/CD drive.
    The DVD drive is not functioning correctly. It will recognise some blank DVD's, but never DVD-R and will not recognise any burned DVD's at all. It's fine with CD's, and with DVD movie discs. It's just recordable DVD's where there's a problem.
    Also when attempting to write to a DVD when it does choose to recognise one it errors out half way through.
    What can I do?
    Thanks for your help.
    Adam

    Hi,
    you can do the follwowing:
    Go to this website http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp ,
    download the latest firmware update for that drive, install it and then try it again.
    Sometimes the manufacturer have to update their drives for the newest recordable media and so I think it can be possible that your drive is simply not up-to-date.
    Greets

Maybe you are looking for

  • Schedule Lines generated for expired Scheduling agreements

    Hi All, We are facing problems in Scheduling agreements. Schedule lines are getting generated for those agreements whose validity has expired(i.e Validity in Past). Is there any check to restrict those Scheduling Agreements?? Please Help. Regards, Ri

  • Acrobat 7.0 Activation

    I'm installing this version on a new computer and keep getting error message - server busy. Adobe says I have to download from internet and it won't download - am I missing something??

  • Material Split Valuation : Procurement Domestic & Import

    Dear CO Experts, I m in a situation where my client has a Raw Material (RM), which is procured domestic & also imported. This RM is attached to a single FG in a BoM. Do differentiate domestic & import procurement, they have used Split Valuation. The

  • RE:  Style bugs in RoboHelp 7

    Have tried to modify a Style using methods explained in Help.? Example:  modified Heading 1 to font 12, bold & Keep with Next - then compiled & clicked on Review Results - Heading 1 is OK - BUT when I return to project to add or edit text the Heading

  • Need output format for trigger  program

    Hello everyone ; https://forums.oracle.com/message/11078921#11078921 Above link is reference . It's also my own thread related to   this discussion. SQL> desc user_login Name                                                              Null?    Type