DVD Player "skipping over damaged area"

My macbook has worked wonderfully for a year now. But as of late when I rent DVD's from blockbuster or family video some won't read very well. I always clean the DVD's before I play them and the ones that are having issues are the ones that look very very clean. It does the whole "skipping over damaged area" thing. It's rather frustrating. And the disks are in very good shape. It doesn't do it all the time. But now it's starting to become more frequent. It'll skip a few seconds sometimes and sometimes a whole scene. Any thoughts? I think I'm literally 3 days past my warranty.
Thanks
Message was edited by: secondtim45

Possibly a failing optical drive. Bring the computer to an Apple store as soon as possible, explain the issue, and see what the folks there have to say.
~Lyssa

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DVD Player "skipping over damaged section" error message after long pauses

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DVD player say's it's skipping over damaged area when dvd is fine

I have a problem playing box sets from abc studios on my Macbook Pro. They play perfectly well through the trailers and set up but as soon as I select play all or select an episode, they stop and I either get the error message "skipping over damaged area" before they hang or they just hang straight away. This has happened with four different box sets so far. The DVDs are fine and undamaged.

We have had the same problem ever since we bought our machine 60 days ago... Here's where we are: DVDs, even brand new ones, skip - "skipping over damaged area" on our iMac while our MBP and MB play them flawlessly. There is no loss in the movie, only the pause in play.
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Dvd skipping over damaged area

Hi,
This is in reference to a MacBook Pro DVD issue:
13-inch, Early 2011
Processor: 2.3Ghz Intel Core i5
Memory 4GB 1333Mhz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: OS X 10.9.2 (13C64)
After inserting the Prometheus DVD disk I get the message right away: "Skipping over Damaged area"
When I put the same disk on another PC or DVD player the DVD plays without issues. I also tried other DVDs on this MBP and they play without issues. Is there any known issue or fix for this problem?
Thank you,
Christopher

Get a replacement disc.

HT2499 I inserted a brand new DVD and it quit half way through and gave me the "skipping over damaged area" message.

I got this laptop refurbished from Apple in July. It was originally released in October 2011. I have watched DVD's on it previously, but lately, in the past 3 weeks, it's been pooping up the "skipping over damaged area" message. I put in a brand new DVD and half way through, it did it again, and I can't get past it. Any thoughts on what the problem may be?

You can just open Terminal (in Utilities) and run the rm command (make sure you type it exactly) and then reboot. With /.AppleSetupDone gone the system will think it is the the second part of an installation, i.e., after it installs and reboots and starts the Setup Assistant. You will see the Welcome and music all over again and then you can go through the setup prompts again, this time specifying a password.

Skipping over damaged area??? Help!

My DVD player does not play DVDs correctly! Moments after i put in the dvd a message will come up on the player saying "Skipping over damaged area".... But here is the thing... These dvds arent damaged! They are new!
Please someone from Apple or anybody who knows what is going on.... please help.

Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
If ALL DVDs are giving you this error message it's probably worth bringing the machine into an AASP or Genius Bar for additional diagnosis. It's possible that the drive (or the laser in the drive) is the problem.

Movie-DVDs "skipping over damaged area" all the time

I just wanted to share this with you to see whether others suffer the same problems before calling AppleCare.
I have a 20" 2,4 GHz iMac (Alu/Intel) which quite often gets a hickup when watching a DVD. Many times DVD player is claiming to skip over a damaged area. In fact, this only happens when the computer has been running for a while and gets quite warm and it obviously has nothing to do with the DVD media but with the iMac hardware as I can play these DVDs without a problem on a freshly booted iBook as well as on any DVD player.
Do you suffer the same? I find this rather underwhelming for a computer that costs 1500$ or more.
Thanks for your comments.
Message was edited by: krrrrrks
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Message was edited by: krrrrrks
Message was edited by: krrrrrks

I can't help but wonder if this is an issue relating to whatever means has been used to burn the movies rather than the drive or the discs - particularly since commercial DVDs play properly.
It may be, for example, that the software used to rip or duplicate the originals has mis-read the original due to copy protection, and the disc is therefore not copied fully.

Brand new DVD "skips over damaged area"

Hello there....So I shot hdv, edited in native hdv 1080i60, used compressor to make a best quality 150 min ac3 and m2v, and used dvdsp to format, and disk utility to burn the image. But right when it finishes burning, and I play it in DVD Player, around 30 min in, it skips and freezes. The image plays fine but the dvd doesn't. The dvds are sony dvd+r. Bad dvds? All my software is up to date and i'm using a hv30 and lacie 7200 external firewire 400 drive.

Could be a bad disc. Try another set of quality media and see if it works. Also bitrates are important too. what were your settings?

"skipping over damaged area" on DVD player

I keep getting this message while trying to play DVD's. Is this a problem with the drive or with Leopard?

Hi benrmay18,
Unfortunately, this is a user-to-user discussion board so no one from Apple is going to respond directly to your inquiry. Do all DVDs give you this error message or only specific ones? Have you tried movie DVDs or data DVDs?
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Buy a reasonable quality brand DVD player. The cheapest ones have weak lasers and/or poor thermal management (My family's first DVD player would warm up the disc to the point where you'd have to eject it and let it cool down after an hour or two, or it would start skipping)
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*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

Using an early 2011 15 inch macbook pro to watch a rented dvd. the screen displayed a skipping over damaged section message, then the dvd froze. first unable to eject the dvd, now it can't be inserted. Hardware prblm? reset the superdrive?

I was viewing a rented dvd when a "skipping damaged area" message was shown and then the dvd froze. At first I was unable to eject the dvd with the eject botton though the superdrive made "ejecting" noises, and followed the cue "finder using dvd" and ejected it. Now the drive will not accept any dvds. Does this sound like a hardaware problem, or is it possible that some sort of "reset" needs to take place?

Before wasting your time heading to your local Apple Store, try resetting your SMC. It doesn't work all the time, but sometimes it's just the thing to save you time.

Dvd player skipping issue- anyone experienced this with Leopard?...

I installed Leopard a few months ago, and ever since I have been having trouble playing dvds in my drive. Before the install, dvds rarely skipped unless there were serious scratches, dirt, etc and then the player would just quit. After the install, almost every dvd I insert skips at some point. And since the new dvd player automatically skips over the "damaged areas", we end up missing quite a bit of quality entertainment. Obviously, this is life threathening and must be dealt with at once.
Any ideas?
Cheers!
note: It is quite possible this is a hardware issue, and the install was just a coincidence.

Welcome to Apple Discussions:
To verify that it is not a hardware issue, I suggest using VLC as a player. If it solves the problem use VLC. If it does not solve the problem, then it is probably not the player.
I never use the built-in DVD player. For all I know it does have the problem you mention, but I don't think so.

Skipping Over Damamged Area..Burning problem..

Hi
I created a project using DVD Sp 4..a very simple project, one track plus a very short intro .. the menu consists of only three options..I build it and it plays fine on DVD Player on the Mac.
The problem occurs when I format the project onto a blank DVD. When I try playing the DVD on the MAC DVD player comes up with "Skipping Damamged Area", and the menu buttons won't work..I have yet to try it on a standard DVD player..just wondered if anyone had come across this before?
I have tried several different disks..I ahve tried using Disk utility to create an image and burning from there..all to no avail..any suggestions?
thanks
Mike

I would try a small 30 second test using the same clip compressed at half the data rate you previously used
if of any use, this is my workflow:
- from FCP timeline send the project direct to Compressor and create M2V and AC3 files
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- add the menus and tracks and create links
- put a still frame of black created in Photoshop in a video track and set this as first play with an end jumps to the menu or a video track, (many players dont play if a menu is first play)
- create a Build from DVDSP to the desktop
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DVD Player error -69902?

I've successfully played DVDs on my iMac (24" 2.4 GHz Aluminum) -- Front Row works like a charm! However, I've recently encountered a DVD that has issues with my computer:
A couple of weeks ago I received the Beatles' "Help!" two-DVD set in timely fashion after ordering it through Amazon.ca. Unfortunately, although the second disc works perfectly on my computer (a 2007 Apple iMac 24" 2.4 GHz Intel Core Duo with 2 GB of RAM), the first disc will not play past the FBI warning and the opening page (where Play, Subtitles, Settings, Chapters is located). Whether I use either Front Row or DVD player, the result is the same: when I insert the disc into my computer, I am presented with the error message "Skipping Over Damaged Area". If, in DVD Player, I click on "Title" in order to change chapters, an error message pops up informing me "DVD Player encountered a system error. Error -69902". And in DVD Player, I am informed that this disc contains only one chapter. In any case, when I'm on the Help! opening page & I click on "Play" (in either DVD player or Front Row), nothing happens. No movie. The music keeps looping on the opening page, but not much more than that.
Out of curiosity, I tried playing this same disc on a standalone Toshiba DVD player hooked up to my home TV, and amazingly, the disc plays fine!
After emailing Amazon, I was instructed to return the DVD for a replacement, which arrived in the mail today. Imagine my surprise when the replacement displayed the same error messages! Before I return this disc for a refund, maybe someone can fill me in: what is DVD Player error -69902?
Message was edited by: Captain Maniac

Faulty disc

DVD Player "skipping over damaged area"

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