DVD-RW drive not working properly on Satellite A40-702

This is on my Toshiba SA-40-702 Satellite lap top. It's five years old.
Hi, I have been looking at the threads for this problem and have not been able to spot a similar thread yet.
My dvd-rw WILL play a purchased audio music cd, and it will also work with the discs which were supplied with the laptop. S something is working OK......However, I have recently tried burning a music track (from i-tunes) and it showed up blank, but strangeley the cd did play the music track OK in a machine at work. I have now tried to view some other discs which I recorded on this laptop in january, and they now show as blank discs and I can't see their contents (they were text documents and photos). They were working before.
I have this weekend made many attempts to burn 30 photos, and I have tried two different makes of blank dvd discs, but although the laptop says "burning to disc" etc, when I try to view the burned disc, there is nothing on it !!!
I wonder if anyone has any suggestions please. I have tried to clean the little blue eye with a fine hair brush inside dvd drawer, so I expect the next step may be to just buy some newer discs ????
G

Hi
My personal opinion is; the drive cannot handle the burned mediums due to the stressed laser lens. Fact is that your notebook and the drive is more than 5 years old.
I dont know how the drive was used in the last years but due to the long time of usage its possible that the lens cannot read the data from the CDs/DVDs now.
This is not unusual. My brothers notebook cannot read the CDs/DVDs which were burned one year ago I presume its the same reason the drives laser lens issue
Hmm you dont have many possibilities you could try to burn these disks again with another notebook/computer and then could check if you can red the data.
The last option would be the drive replacement

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Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
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Advanced-Download to run on a different or disconnected computer
Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
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Download
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Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
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A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
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Hi there @lindz32
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with the DVD drive reading disks. I am happy to help.
My main concern is that you describe a loud grinding sound, presumably coming from the DVD drive. If that is so, I would recommend that you call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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HP PCs - Drive Cannot Read Discs (Windows 8)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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DVD-RW drive not working properly on Satellite A40-702

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