DVR streaming to FiOS Mobile App

When will FiOS mobile app be able to play DVR recordings?  Dish, xfinity and others have had this ability for some time (years in the case of Dish networks).

It may be possible when the new DVR rolls out later this spring.
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Similar Messages

  • FiOS Mobile App and DVR

    Hello,
    I have 2 Cisco CHS435HDC DVR's that are connected to my home network. The other day I downloaded the FiOS Mobile app and wanted to see if I can watch my recorded shows or schedule new shows using this app. The app recognizes I have 2 devices but it doesnt display my recordings or schedules. In the app it also says the devices are not connected to the network but I can tell they are. Both my phone and the devices are on the same subnet/network so no firewalls or routes are in play.
    One thing to note is that I have business service but there is no support forum on the business side so I'm hoping someone here can help.
    1. How can I configure the app to connect to the DVR's or configure the DVR's to broadcast whats needed so they are seen on the network by the app? I cant figure out what I need to do here. (Note I activated and authorized all the devices and accounts)
    2. In the DVR I cant seem to find where to change the IP address if for example I wanted to specify a static IP.
    3. If I wanted to also connect via the internet what ports do I need to forward through my firewall?
    Thanks in advance.

    I have my phone registered under Menus\Settings\Remote DVR\Mobile Phone Settings. This is where I registered my phone nunber and it provided a confirmation code. My iPhone works great. Note there is an older App that was replace by a newer app. Make sure you have the latest application for your device.
    I am not sure if a plain iPAD or other non phone devices work. I know there had been some complaints, and some requests for applications for non phone devices. Not sure on the status.
    I requested one that did not require to go to the Verizon site and back. Why not a local App on the local Wifi? And Also a remote control application developed for your PC? All can be found on The ideas boards, along with many other ideas.

  • FIOS Mobile App - Wireless Does Not Work

    Hello all,
    I am trying to use the new FIOS Mobile app on my Android tablet. This should allow me to watch some live TV, however when I try to connect to a channel it tells me I need to be connected to my broadband router.
    In my setup at home my FiOS broadband router does not handle wireless connections, only wired. I have a separate wireless AP that does this. Why should it matter where I get my wireless connection from, as long as I am connected?
    Help.
    Thanks,
    Steve

    billosaur wrote:
    Someone may have thought this was a great idea, but it's very frustrating to download an app, know that you meet all the criteria for using it, then be unable to use it because the app is unable to differentiate successfully that you are, in fact, on you home network. There's one router in my home, it's a Verizon router, and the app should be smart enough to know this. It's obvious that this app was rushed out without a throrough enough suite of tests, because something this simple should not happen. Is there a ticket in place for this? Is the application support group actively trying to rectify this problem? I'll give Verizon a while to sort it out, but this doesn't please me.
    Send the developers an email at [email protected]  I'm fairly confident they don't monitor this site.  If they don't hear from enough people like you with this issue, they won't fix it.  So please notify them of your issue.  Many are complaining on the Google Play app user reviews about the same problem you have.  You can see then on the Google Play site by accessing the site via a PC.

  • Why is the Fios mobile app not available in the App Store?

    Why is the Fios mobile app not available in the App Store?

    Sorry to say but they have. And even advertised it on their home page as recently as today. You can view about 70 different channels on your iPhone or iPad. Anyone else out there who knows the answer?

  • Error code 19 fios Mobile app

    I try to log into the app and it says we apologize but we were unable to process your request. Try again in a few minutes. Error code 19.

    We were struggling with the very same problem. The FIOS Mobile app worked fine on my older iPad (3rd gen) but kept returning Error Code 23 on my wife's new iPad Mini (purchased new in January 2014).
    What worked for us was to do a full firmware restore using iTunes on our Mac. Connect your iPad to your Mac, run iTunes, then hold down the sleep/wake and the home button until the iPad screen goes black, then release the sleep/wake button (but continue to hold the Home button - this is important). You'll be prompted in iTunes (on Mac) to restore the iPad.
    We followed the prompts and eventually the ipad was restored to "factory defaults". By setting up the iPad as a "new iPad" it prevented any of the old apps from loading. We then re-installed just the FIOS Mobile app and we were able to log in successfully.
    What's nuts about this is that when we tried to restore the iPad from a backup we had made with iTunes, all the settings came back but SO DID THE ERROR CODE 23. It seems something got setup in the iPad settings that conflicts with the functioning of the FIOS Mobile app.
    We had to restore the rests of the settings and apps manually. Once this was done, however, the FIOS Mobile app continues to work properly. Whew!
    I'd really like to know what, specifically, the setting is that trips up the FIOS Mobile app. Alas, I don't think I'll ever learn the true reason for the problem, but at least it's working now.
    Good luck!

  • IPad Fios Mobile app version 2 upgrade

    Verizon, is the there a fix to all the problems reported in version 2 Review section in the App Store? Ever since upgrading, i keep getting authentication error please try again. Did you guys ever do any suitability testing before deploying this upgrade? Please fix this ASAP.

    UPDATE AS OF : 11/11/13 10:23 AM
    On My iPad 2
    My Fios Mobile App
    Version:2.0.7359   I did not uninstall/download this Version ...that's what it is today.
    ALL PARTS OF IT WORKING FOR ME.
    Could these SETTINGS in My Fios Mobile app. have a bearing on your situation ?
    My Ip: 72.76.xxx.xxx
    My Fips Code is: 34_003      which identifies NJ_Bergen County
    After uninstalling and downloading new Version did you COMPLETELY shut down your iPad ?
    In other situations this has solved problems ?
    Please let everyone know when you get a solution.
    Tom
    Freedom Essentials, QIP 7100 1,Bose SOLO TV Sound System,,QIP 7216 P2,M1424WR Rev F, iPad 2 WiFi,iPhone 5,TV SYST INFO Release 1.9.5 Build No. 17.45
    Data Object 39.45

  • FRUSTRATED​: FiOS Mobile app for iPad and live TV on my computer do not recognize me as a subscriber

    We recently upgraded our data only service to FiOS TV and Quantum internet.  TV service in the house works great.  However, attempts to watch live TV (on channels that I subscribe to/pay for) using FiOS mobile for iPAD and on my home computer continue to result in some error message saying that my subscription cannot be verified.  The same happens when trying to view WatchESPN or Disney via our Apple TV.  
    I've attempted to resolve this via two or three chat sessions and at least two phone calls to Verizon and it hasn't been fixed or resolved.  Somewhere in my account a "pending order" exists, although I don't have one pending.  No one knows how to clear this out but thinks that is my problem.  This is very frustrating.
    Any suggestions or thoughts?  I have done the following:
    -uninstalled and reinstalled FiOS mobile
    -been sure to log in under the primary user when online or or the iPad
    Thanks!

    Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".  You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information.  This should be checked on a frequent basis  as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

  • Verizon fios mobile app not working on iphone, works ok on ipad

    The verizon app on the iphnoe gets message about need to connect to FIOS wifi, but I al already connected to the wifi.   No problem with my ipad...
    I called verizon and they said the problem is with apple, because it works ok in the ipad...

    Just check the reviews on the Google Play store. Tons of people reporting probelms with the update to Android 5.0
    Tye Bandy February 11, 2015
    Remote doesn't work No longer has remote feature after Lollipop update to Galaxy S5
    Mike de Gouveia February 8, 2015 
    Not compatible with Android L This was an OK app before I updated my S5 to lollipop. It was a bit glitchy with scheduling recordings and scrolling through TV listings before, but now it is just terrible and does not even allow me to use the app as a remote control and is always crashing. I'm keeping the app because I'm hopeful that they will resolve the compatibility issues because it is pretty convenient having an app running off the WiFi to control the DVR. I will submit a new review once they do.
    Robert DeNuto February 9, 2015
    "restore to factory settings and try again." I contacted FiOS support because after updating my S5 to Lollipop, the app would no longer recognize that I was connected to my FiOS router. As a result, I couldn't change the channels on my FiOS set top box or watch FiOS programs on my phone
    Juston Ling
    Please fix the Lollipop S5 issue The remote portion is the only reason to have this app, and since it had been rendered useless ever since Lollipop was pushed - I have to rate 1 star. Once fixed I will gladly update
    Len S. February 12, 2015
    Remote don't work on App

  • FIOS Mobile iPad App "Invalid Credentials"

    Has anyone had problems setting up the FIOS Mobile app on the iPad?  I have a number of the iphone applications running on my phone and am able to successfully login to those both on my phone and on my computer.   However, when I try to use the same credentials on my iPad in the FIOS Mobile app I get the error Invalid Credentials.
    I've installed the FIOS Mobile app on (2) different iPads, and have used both the primary and sub accounts with the same error.  I contacted Verizon Support for assistance and they told me I had to sync my iPad first, but had no other solutions to my problem.  Any assistance or confirmation I'm not the only one having this problem would be useful in hopefully fixing this problem.
    Cheers 
    Solved!
    Go to Solution.

    stellar7 wrote:
    Has anyone had problems setting up the FIOS Mobile app on the iPad?  I have a number of the iphone applications running on my phone and am able to successfully login to those both on my phone and on my computer.   However, when I try to use the same credentials on my iPad in the FIOS Mobile app I get the error Invalid Credentials.
    I've installed the FIOS Mobile app on (2) different iPads, and have used both the primary and sub accounts with the same error.  I contacted Verizon Support for assistance and they told me I had to sync my iPad first, but had no other solutions to my problem.  Any assistance or confirmation I'm not the only one having this problem would be useful in hopefully fixing this problem.
    Cheers 
    Hello,
    Recheck your network settings on the iPad to ensure that you are trying to connect to your home wireless FiOS network and not another one.
    Try deleting all Verizon apps you currently have on the iPad.  Afterwards, reinstall them again. Start with the 'Verizon FiOS Mobile' app for the iPad.
    We've been using the Verizon FiOS Mobile app on an iPad and iPad mini and have not had any issues, and I've deleted/reinstalled it just to see if I get any messages like yours and it always seems to work fine.
    Good luck!

  • FIOS Mobile error code 2054 when downloading purchased video

    I purchased the Mad About You season 3 to watch on my mobile device(s) when on travel. Unfortunately I've been unable to download them, using FIOS Mobile App on my iPad, and tech support has been no use at all; best they could do is suggest I delete the app and reinstall it. Haven't been able to get it to work on my Samsung S3, either. Error I get on iPad is 2054: "there is a newer version of the video with enhanced viewing quality. Please delete the existing file and re-download the updated version". Been getting this since I first purchased, doesn't matter which episode. On the Samsung, when I download it I get: "retry download. Failed to acquire. Your request could not be processed at this time because the rights is not sufficient. Please try again later". Been trying it for two weeks, is that "later" enough?!? Works on DVR, so I know the purchase went through, but that's not where I bought it to watch from. Supervisor tried calling back twice, while I was at work, but didn't leave any way to contact them and then CLOSED the trouble ticket. Anyone else had this problem, and, better yet, been able to overcome it? If not, this is the biggest waste of $25 and think I'll just stick with Netlix and TiVo from now on.

    Same error here - trying to dl game of thrones - no indication of how to get the updated, enhanced version.

  • International channel not available on VERIZON FIOS MOBILE FOR IPAD

    I have Brazilian channel and I believe you guys as right nonw dont support watch Iternational channel yet. Do you guys now when will be available to watch the channels that we pay for on mobile ipad. I would love to watch Brazilian channel at work
    THe channel is 1768

    cesinha87 wrote:
    I have Brazilian channel and I believe you guys as right nonw dont support watch Iternational channel yet. Do you guys now when will be available to watch the channels that we pay for on mobile ipad. I would love to watch Brazilian channel at work
    THe channel is 1768
    Hello,
    At this time, one can stream about 75 live TV channels  from the iPad, Xbox 360, LG Smart TV, and Samsung Smart TV.
    From the iPad, this is through the 'FiOS Mobile' app from the App store.
    For a list of channels available for Live TV on the aforementioned devices, you can go to either:
    http://www22.verizon.com/home/livetv and select the link 'See available channels'
    OR
    http://www22.verizon.com/home/fiostv/features#connect and select the link 'your favorite TV channels'.
    Keep in mind that you have to be subscribed to the selected TV channel in your FiOS TV package in order to watch that channel live.
    Also, as PJL has mentioned, the live TV streaming would work only if connected to your residential home network. 
    Lastly, if you'd like to submit the suggestion to include international channels to live TV streaming on the iPad (and other devices), you can do so via Verizon Idea Exchange.
    Suggestions for any Verizon service/product/offering on the internet, telephone or TV can be made in the 'Idea Exchange' section of the Verizon Community Forums where it'll be noticed more by other Verizon community members as well as Verizon employees who can bring up individual ideas to the appropriate teams.
    Also, forum members can vote on the posted idea for greater emphasis.
    Please see:
    http://forums.verizon.com/t5/Verizon-Idea-Exchange-FAQs/Idea-Exchange-FAQs/td-p/231267 for more details.
    The direct link to the Idea Exchange section is found here:
    http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange

  • FiOS Mobile v2.3 for iPad

    Why does the Device ID in the FIOS Mobile v2.3 app settings change every time the iPad is erased to factory defaults and reconfigured as new using Settings, General, Reset, Erase All Contents and Settings and then the FiOS Mobile App is reinstalled from the App Store.  This app uses the Device ID for Flex View authorizations and there is a limit of 5 devices per account, (all STB's plus 4 other devices including computers and mobile devices).  There is a limit of two device deauthorizations per calendar year and also a limit of two deauthorizations and reauthorizations of the same device per calendar year.  If I erase the iPad and reinstall this app the same iPad will be considered as a new device and will no longer be authorized for Flex View.  If I run out of deauthorizations the app becomes useless until the next calendar year.  What should I do if this happens as a result of erasing the device to factory defaults and then reinstalling it.  The iPad also has a UDID listed in iTunes which does not change at all even if the device is reset but iOS 7 no longer allows apps to use the UDID to identify the device.

    I installed my new DVRs last night and tried to reactive the Mobile Remote app, but got the same error. I wonder if they're having issue with the app (so it's probably not just you).

  • Message on hm&c fios tv app (widget) is true?

    OK, today, 10 days after the official end of Verizon's experiment known as hm&c , i turned on TV and went to the hm&c widget, i read the following:  Thank you for inquiring about Verizon's Home Monitoring and Control service. Verizon no longer offers Home Monitoring and Control to new customers; however, we continue to support our existing subscribers. this is not correct, and is misleading.... We are developing the next generation of this innovative service, so stay tuned for announcements about a new version of Home Monitoring and Control. is this true?                                                  Press OK to EXITthis is  not true, they are not supporting current customers, nexiahome is......however i'm interested in that last statement....does anyone have any further info on this "new version"?  

    ambinsi wrote:
    I just purchased an iPad2 and I am receiving the same error message.  I contacted Verizon the first time, and they said to contact Apple.  I contacted Apple, and they said that I need to contact Verizon.  I contacted Verizon the second time and they referred me to this forum. 
    I found a cached page on the iTunes site from 1/17/13 which showed that the app was available at that time.  It is no longer there.  Either Apple dropped the app or Verizon pulled the app.  Either way, Verizon should not be advertising the service on the main page of their website if it is no longer available.
    Verizon FiOS Mobile By Verizon Information Technologies LLC
    View More By This Developer
    Open iTunes to buy and download apps.
      DescriptionIntroducing the updated Verizon FiOS Mobile app for iPad! 
    Hello,
    You're right... the 'FiOS Mobile' app for the iPad does not seem to be listed today in the 'App Store'.
    I have had the app for awhile and haven't noticed its disappearance, although I did see it in the 'App Store' for sure on Thursday afternoon when I was showing a few folks how to get the app.
    You can try calling attention to this matter via:
    the Idea Exchange section of the forum -
    Please see:
     http://forums.verizon.com/t5/Verizon-Idea-Exchange-FAQs/Idea-Exchange-FAQs/td-p/231267 for more details.
    The direct link to the Idea Exchange section is found here:
    http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange
    or
    sending a tweet to @VerizonSupport and @VerizonFiOS
    The tweet might have a faster response.
    Perhaps there are updates being made on the app...
    still, it would be good to get a status on it.
    *Keeps fingers crossed*

  • I see NFL Network on Fios Mobile on iOS for my ipad but not on Andriod Tablet.

    I thought the apps where the same but I can not find NFL network channel 588 on my Fios Mobile app on Andriod. It is on my iOS for my iPad.

    Hi,
    could you please give us some info on what kind of network you have?
    Can other application communicate with the web?
    Thanks,
    Ignacio

  • Fios TV Apps - Windows

    Just wondering why Verizon doesn't have a Windows based app for Fios.  You sell the phones.  Shouldn't you support the OS?

    kevt1964 wrote:
    My only real complaint with Verizon FIOS is the lack of Windows app for my phone or tablet. Sure a lot of Windows 8 PCs and tablets out there that need an app. Would sure seem that this could be addressed after years of questions on this.
    Verizon is not at all Windows focused.  In fact, in my opinion they are don't know Windows exists (well that's an exaggeration, sorry.)  When their FiOS Mobile app first appeared on IOS and then Android.  Whenever Windows browsers are updated their websites break and take forever to be fixed, even though the updates are generally available to developers for testing well ahead of the general release of those Windows products.

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