E and F drives disappear after I install iTunes and Quick Time

Whenever I install iTunes/Quick Time on my computer, my E and F drives "disappear" and I have no way of accessing them or playing CDs/DVDs. The only way I know how to get them back is to restore my computer to an earlier date. When I do that, I no longer have iTunes/Quick Time on my computer. My computer is an HP Pentium 4 with Windows XP.
Does anyone have any suggestions on how I can fix this problem? It drives me crazy and I can't update my iPod Shuffle very often because of what I have to go through to get my drives back when I'm done. I'd appreciate any help you can give me.

First since you have done restores, you need to goto microsofts windows update site and update windows. Then goto the PC makers site and install all updates for your model, especailly BIOs IDE controller and CD/DVD ROM updates.
After that install itunes.
Then rightclick "My COmputer" hit Manage>Device manager and see if theres a "Code 41" error message showing beside your CD DVD Drives

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  • Help to install iTunes and Quick Time please!

    I really hope you can help me. I have been working my way through this forum for around 5 hours today. I have tried a number of your suggestions and have made some progress.
    - My iTunes hasn't been working for some time. I tried to uninstall it and reinstall a fresh version but it wouldn't uninstall.
    - So following forum advice, I downloaded and ran Windows Install Clean Up and also did a manual deletion exercise. This left a few odd files that wouldn't delete.
    - I have downloaded iTunes 8.2 but it won't install. I get an error message: "error writing to file: c:\programfiles\commonfiles\apple\mobile device support\syncservices\schemas\calendars.syncschema\contents\windows\calendars.ex e Verify that you have access to that directory" and eventually I get a message telling me that iTunes needs Quick Time.
    - I also downloaded the stand alone version of Quick Time. When trying to install it I get the error message "error writing to file:c:\programfiles\quicktime\pictureviewer.resources\ko.1proj\pictureviewerlo calized.dll Verify that you have access to that directory"
    - I can confirm that I am the only user of this computer and I have administrator rights.
    - I have installed the latest Microsoft updates.
    - I have restarted my computer about 3 times, after each major thing I've tried.
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    I did read a suggestion about using a Microsoft fix but it involves going into the registry and I don't have the confidence to do that, I don't really know what I'm doing at all, I'm just following my nose!
    When my computer starts up CheckDisk says "correcting error in index $0 16208" and after correcting and sorting it says "an unspecified error occurred".
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    It sounds as though the file referred to in the error message is corrupt and Windows cannot read it.
    Try running a disk check. If it finds and fixes errors, try reininstalling. If not it it doesn't work, go on to the next step.
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