E-Fax Problems

On my old ibook I downloaded and easily used e-fax messenger to send and receive faxes. I upgraded to a MacBook pro with Tiger 10.4.6 and now when I go to send a fax, OS 10 shuts down and said it shut down unexpectedly and do I want to report it to Apple.
I start on the document I want to fax, click print then select e-fax then this disaster happens.
Can anyone lend any advice?

Wow - that is too bad. I converted my entire business over to Apple about 5 years ago and now I have had more problems with my new Mac.
Yet another program that it doesn't work with. I guess I am lucky that my husband used a PC so I can do everything I need to in my office.
Thank you so much for your help. I really appreciate it.

Similar Messages

Fax Problem on HP laserjet 200 color MFP M276nw

HP Laser Jet 200 color MFP M276nw
fax problem
I continue to get fax confirmation pages even though the message is "no fax detected" and "0" page. I get several of these a day with no accompanying fax on my HP200 Color MFP
Has anyone had this problem?

Hi @ColtraneII,
I understand you are getting fax confirmation pages printing serveral times a day with the message "no fax detected".
I can help you with this issue today.
Check these settings for the fax:
Go to the wrench icon/fax setup menu/advanced setup/private receive/turn it off.
Go to the wrench icon/service /fax service/error correction/turn it off.
Go to the wrench icon/fax setup /advanced setup/fax speed/change it to medium.
Go to wrench icon/service menu/fax service/clear saved faxes.
If you are still having issues, then follow this document for checking the connections and settings for the fax.
Cannot Send or Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker.
What were the results of the fax test?
Are you able to send or receive faxes?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fax Problems

Hi
I am experiencing Fax problems in my Cisco Voice network.There are about different problems for each fax machine.
All the fax machines are the same model.
1. Faxes unable to send out to external lines
Faxes call an outside line, when the remote fax connects, after a minute of negotiation, the call drops, fax says 'Communication Error'
2. Faxes send mulitple copies of the first page
Faxes call an outside line, when the remote fax connects, but then the fax thinks the call has failed, but has sent the first page. It then tries to resend with the first page being resent again and again.
This has been affecting the faxes on the VG224.
If you need to any information to find a solution please reply me back.
Thanks
Vino

To allow the ports on the specified network module for Voice or WAN interface card to use the network clock for timing, you need to use the network-clock-participate command as mentioned previously.
However, each port can be selected as the clock source with the network-clock-source command.
This configures the appropriate interface to supply clock to other ports or network modules that you have chosen to participate in network clocking with the network-clock-participate command.
For example, say you have configured a vwic2-2mft-e1-t1 as follows:-
network-clock-participate wic 2
network-clock-select 1 E1 0/2/0
This synchronises the clocks for both port on the dual e1/t1 from 0/2/0.
Therefore if you have a separate vwic and wic in the same router, then do not specify one or the other with network-clock-participate.
This will essentially exclude it from synchronising the port. The port would then resort to using the clocking method stipulated under the controller, normally either line or internal.
Hope this clarifies the situation.
HTH
Allan.

Toshiba E-Studio 250 FAX PROBLEMS

Hi!
I don't know if this is the place to poste my problem......
I have a Toshiba E-Studio 250, and i have a fax problem.
I have a fax / tel connection from (RDS&RCS - my local provider)
Now, my problem:
When i'am reciving a FAX - my "PHONE LED" is flashing for several seconds and nothing happens.
When i'am sending a FAX same old story, the "PHONE LED" is flashing and nothing happens.
If i push the "MONITOR" button, i hearing the fax tone.
My Toshiba has a "LINE" jack so i split the cable in two - 1 cable goes to the phone and the other in the Toshiba.
Hope you understand my english, is not that good. Thank You an Please HELP! (I'am desperate)

Hi
This is a forum about notebooks issues and options & accessories issues.
So dont think if someone would be able to help you here but I found a user manual for the E-Studio 250
http://www.toshiba-sa.net/download_operator_manuals/e160_200_250/e-STUDIO_160_200_250_Operators_Manual.pdf
Here you can find the Toshiba Support page for Print, Copy, Fax, Scan, and eMail devices
https://electronicimaging.toshiba-europe.com/

Scanner and fax problems with the Officejet 7410 AIO

Hi
I have Windows 7 SP1 Ultimate 64 bit and I installed the basic drivers for the network of the Officejet 7410 AIO printer and I checked that all its functions worked properly.
Now, the functionality of the scanner and fax do not work more as in the "Devices and Printers" not appear more their relative icons. How come? How do I install them manually?
Thanks
Bye
balubeto

Hi balubeto,
Welcome to the HP Forums!
I see that you are having scanning, and faxing problems with your HP Officejet 7410 on Windows 7 SP1.
I would recommend the following:
Run the HP Print and Scan Doctor, to diagnose the issue.
Uninstall the software. Uninstalling the Printer Software.
Re-install the software using the HP Printer Install Wizard for Windows.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet Fax problem

I recently brought a HP Officejet Pro 8500 (910n) and cannot use it to fax. The printer's FAX troubleshooting told me the following. That I had two lines (4 wire) system in my house. To be able to fax I needed a 4 wire to 2 wire adapter or connection cable. The printer comes with a standard 2 wire (two center wires only) plug.
Has anyone ever had this problem before? Has anyone ever heard of a 2 wire to 4 wire adapter or cable?
The troubleshooter also had the United States listed as one of the countries having this problem.

HI,
Disconnect all cables and connect directly to a different wall outlet and try again.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Can anyone help; re: Faxing problems with my 6200 all in one

Our HP office jet 6210 which we use only for faxing and minor printing intermittenly goes crazy with blinking red and amber lights
when a fax is being received or when we are sending one. When the fax fails and we stop the blinking lights, it self tests then turns off. Sometimes when it does this we get an error message printed that says "Power Failure." The party being faxed gets 1/2 a fax or 1 page out of 5. I'll unplug it from the electric and plug it back in and then it will work fine for a day or two. We have tried faxing from the glass when we have problems and that seems to work when self-feed faing doesn't. We have not installed any drivers as this is not plugged into a computer but stands alone with it's own designated phone line.
Any ideas??? The machine is 5 years old and has never given us any trouble until now. Is it time to upgrade?
Thanks so very much!!!!
Joanne

I have a new photosmart plus printer B209a CD035A and I have never been able to set up the fax, I get a message saying that the phone line is not connected to the modem, the phone is connected to my modem or I would not have an internet connection, perhaps I am not understanding it, I have the printer set up wireless now but it was wired before and I still could not set it up, I purchased it in April this year along with my new desktop Elite HPE-150f model AY603AA, using windows7 64 bit, now I have a problem with the alignment, all the fonts are cut off down each side which makes it hard to read instructions, can someone give me some help with this. The alignment problem has only just started this past 2 weeks. thanks

HP Officejet 6500 709n network scanner & fax problems

I have a HP p7-1298cb desktop computer that came with Windows 7 and I installed the HP 6500 709n to it successfully. Have a home network with several computers and they all use the printer. The printer was connected to the network with and RJ45 cable. I reciently upgraded my HP desktop to Windows 8 and only that computer has problems with scanning and faxing to this computer. I reinstalled the software (OJ_AIO_6500_E709_Full_Win_WW_140_408) several times HP desktop using wireless connectivity, wired connectivity and USB connection. Only the USB connection works with all of the printer functions, both wireless and wired only can print. The errors I get with the network connection are the following:
The scan cannot be performed because another program or computer is using the networked HP image device. Try again later. (from HP Solution Center)
Scan communication problems detected. You may experience limited functionality when scanning from your printer to your PC.
If you are using firewall software, verify TCP port 9500 is unblocked from your PC to your printer at 172.17.1.36.
If you are using firewall software, verify TCP port 9290 is unblocked from your PC to your printer at 172.17.1.36.
To fix the issue(s) try to power your printer off and on. (This message is from the installation)
I have added those ports to my firewall and it doesn't have any effect, I also turned off the firewall on the HP desktop and it also has no effect.
I have searched this discussion board and have found similar issues without a resolution.

Hi Moondoggytoo,
It looks like you need to do a full scrub of the printer software and re-install it. An issue like this can happen following an upgrade to Windows 8 when a printer was already installed. I have enclosed steps needed to take that will clear out programs that are no longer needed. This should allow for a clean start with a new install. Let me know how it goes.
Good Luck!
These steps should only be used on a Windows 8 computer.
Try using the scrubber built into the Download.
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below. Select Windows 8 32 or 64 bit, click Next and select the Full Feature Software.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3795406&lc=en&cc=us&dlc=en&lang=en&cc=us
3. Once the download is done extracting, cancel the download.
4. Press the Windows key and then the “R” key.
5. This will bring up the Run window.
6. Type %temp% in the run field
7. Look for, and open the folder starting with 7z (Example: 7zS2356)
8. Open folder Util
9. Open folder CCC
10. Run the Uninstall_L4.bat
11. When the uninstall has completed restart the computer
12. Run Disk cleanup from Accessories\ System Tools
13. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
14. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
15. Download the full feature software and drivers. Select Windows 8 32 or 64 bit, click Next and select the Full Feature Software.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3795406&lc=en&cc=us&dlc=en&lang=en&cc=us
16. Run the download to reinstall the printer
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

HP Officejet 6600 Fax Problems

I have an HP Officejet 6600 and cannot fax to local numbers or some out of state numbers. I can fax to HP out of state and towns other than my own. Is this due to it being sent digitally? Can the machine be set to fax analog?
I have ATT-Uverse for internet and Vonage for my phone service and had Vonage on the phone for over an hour and the problem could not be fixed. They had me contact HP once again and HP said my settings on the machine are working properly.
Formerly I had an Epson all in one and never had a problem faxing anywhere with the same ISP and Phone service providers. Any one have any suggestions or solutions. The places I tried to fax are businesses and I have checked and their faxes are working properly and turned on.

Here are a couple of steps to try: Here is the HP consumer support page to review. Try these steps and please let us know how it turned out.
I work on behalf of HP, but my opinions are my own.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved. If both apply......do both.

Fax Problem

I’m having a problem with the fax line on my HP Officejet Pro 8500A Printer/Scanner/Fax machine.
When I plug the fax line from the HP Officejet Pro 8500A into the phone jack, none of the other phones in our house will work, and it shows on the printer display that the phone line is in use. When trying to use any of the phones in the house, there is a busy signal sound. When I unplug the fax line, all the phones work fine.
The source of the phone line is at the ATT Modem (3800HGV-B). The phone line exits the modem and goes through an analog RFI phone filter, then goes to a 5 line splitter. One of the 5 lines goes to a wall jack that supplies the rest of the phones in the house. The 2nd goes to a phone jack in an APC surge arrester in-port (the out-port goes to a phone located by the desktop computer), and the 3rd goes to the fax machine. The other 2 are empty.
This configuration has been working perfectly for about 1 year until about September 11th, 2014. I was gone for a week and the phones weren’t working when I returned but the last voice mail I received on the answering machine was on September 11th so the phone had to have have been working up until then.
I tried bypassing the 5-line splitter and connecting the ATT Modem phone line directly to the fax machine and the problem still persisted.
Can anyone help with this problem? I’m stumped.

Hi @dborski,
I understand that you having issues with the fax. I can help you with this.
I have provided a document with some steps to test the fax connection and fax settings.
Cannot Send or Receive Faxes.
What were the results of the fax test?
Sorry for all the questions, but it will help to resolve this issue quicker.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Is there a phone also connected the printer?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp officejet 6510 all in one fax problem

i have installed Hp officejet 5610 all in one to windows 7 64 bit , but fax is not working.
Drivers is been downloaded from hp website.
Kindly provide the solution to use the fax .
Printing & scanning is working fine.
I kindly await your answer

HI,
Disconnect all cables and connect directly to a different wall outlet and try again.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Small Office fax problem through verizon phone line

Instead of sitting on the phone for 3 hours I figured I would try this first. I have a small office with Verizon internet and phone. I have one phone line, a credited machine, a computer and a 4 in one print scan fax copy. I was just wondering if anyone knew witch of these devices are supposed to be connected directly to the phone ports. Im having a problem sending out faxes after another employee moved around wires. Please and think you for any help! Or if you suggest me posting this some where else please let me know.
Myles Devaney
* your go to for personal assistance *

There is no standard way to determine what is connected directly into the phone line.
Here is my 2 cents though. Generally a fax machine is connected directly into the VZ Phone Jack and a phone will connect off the fax machine. The reason for this is in case a fax is being sent or received the fax machine will block the phone port so your landline phone will not interupt the fax transmission. I'm not sure if the credit card machine does the same with it disconnecting your phone line so credit card transactions don't get interupted when transmitting. If so then you can plug the credit card machine into the fax and then hang the phone off the credit card machine. The phone should be the last one in line.
Jim

Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
but then this:
! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
Hope this helps you find my problem ......... thank you.

Fax problems on HP J4580

Hello,I have a problem with the fax printer. running the fax test everything is passed except dial tone.And very strange bicause while doing the test signal feel the rings. Does not detect a dial tone. Someone can help me.
Thank you in advance for any useful information you give me.
Greetings

Hi @disbela ,
Welcome to the HP Forums!
I see you are having issues setting up fax on your Officejet J4580, where it will not detect a dial tone. First I'd like to direct you to a support document that helps troubleshoot faxing issues: Cannot Send or Receive Faxes.
If you have followed all of these steps and you are still experiencing the same issue, please reply back to this thread and we'll try additional steps.
Have a great day!
RedViking6
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp 3310 all in one faxing problem

I recently changed my phone service with at&t to their u-verse. In doing so, I now realize that I am now unable to fax with my 3310 all in one, and it seems it is because it is an analog and u-verse is digital. Is there any type analog to digital in line converter available to help with this problem.
Thanks in advance for your help.

ronlin1154
Welcome to the HP Community Forum.
I do not know if the following will be helpful or not. The document is somewhat vintage in design; it addresses DSL lines, for example, and may not be directly applicable to today's U-verse.
Nonetheless, the issue is the similar and the information may be useful in context.
Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

E-Fax Problems

Similar Messages

Maybe you are looking for