E-mail on nokia e63 problem

I have a firmware 400.21.013.
I think everything works fine, but the e-mail isn't when I try to setup the mail it want let the phone connect to the internet.
I let it, but it doesn't let me choose mailbox type.
It directly open the installer and ask my if I want install the Nokia Email.
NOTE: I want install the mail POP3/IMAP. Windows Live Mail.
When I don't let I'm to connect to network it let me install the POP3/IMAP, when everything is done it connect but it ask my email, my password, my name and if I want keep this setting. Yes. But it ask me a hundred time and the mail doesn't connect.
Any ideas?

GOing by what others have posted, hotmail seems to be having issues. There may be not much for you do to but to wait it out. You can always try removing and then readding your account info.

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Nokia e63 problems with editing music tags.

all my music is either in m4a or aac formats and although i can edit the tags using my phone alone, the tags are gone if the library is corrupted (the songs do not disappear but the tags are gone) and \when i send the music to a friend via bluetooth its as if i never edited the tag (unknown artist,album is shown)

/t5/Nseries-and-S60-Smartphones/Can-t-refresh-N97-music-library/ta-p/948327
/t5/Nseries-and-S60-Smartphones/Album-art-in-Music-Player/ta-p/948321
Basoically put sd card in computer, drag and drop properly formatted tracks to it, put back in phone and refresh music library !
Good Luck
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Problem with mail setup in E63

I'v been trying this for months and still m unable to set up email in my nokia E63.everytime i try to setup it shows 'unable to connect to server'.pls help.

Is it mail for Exchange? If it is, you should have your IT's admin activated activated Mail for Exchange for your account. And have you put correctly all the information needed?
and you can folloe this steps on how to configure MFE on your account: http://europe.nokia.com/support/product-support/e63/nokia-e63-how-to/email/mail-for-exchange
and please verify to your IT all the info, because if you have put all the correct info then there should be no problem. or you can check info if you got it right on this link: https://testexchangeconnectivity.com/
*Just make sure that you have selected Exchange ActiveSync
Microsoft Exchange ActiveSync Connectivity Tests
Exchange ActiveSync
Exchange ActiveSync Autodiscover
2.) then click Next.
3.) Select Manually specify server settings
4.) Check the terms and Conditions.
5.) Then Perform test.

NOkia E63 All Software Problems listed, Ignored by...

here are NOkia E63 All Software Problems listed.
-- Picture Editor:
You can Zoom, Rotate a Picture but E63 never allows to Save the edited Picture, Worst SOftware Engeering.
-- No Calendar Sync with Address Book Events
Add a Birday/Annivesary event along to a contact, you will never see the event entered to Calendar/neither gets a remainder alarm on that occassion.
Very Sad to say Nokia has very less knowledged engineers who are not even capable of giving a software which Rs 500 mobile gives with colors.
-- Memory Card COrrupted and needs a restart of MObile to recongise the Mem Card
3 to 4 times a day and every time when you switch off and switch on You need to re-insert the memory card(which is supplied along with MObile by Nokia)
-- Picture Viewer
Awesome, you cannot open pics with folder wise,
Open a Pic from folder, delete the that pic, you will be routed back to Home screen instead of folder.
What a Testing Engineered SOftware.
and after encryting memopry card, and after decrypting i am not able to see pics on pic viewers.
but can access to files directly going to Mem card folders.
ENcrypt and decrypt are juts for name sake, not for functioning and serving the need.
-- Contacts
Enter one or two char in search, Say
Ma
it lists out
Mahesh
Manikanth
Martin
Mariya
though i see the contact Mariya, i cannot scroll down to select that Mariya Contact
i should have to enter full name.
then why we need Search option, lets go scrolling down from begining.
-- Message Inbox
Wow, Interesting Area,
1. Just Say i received a message from Number 123456789, now go and save 123456789 as Balaji in Contact.
Now get back to your Inbox, Surprise, you never see 123456789 updated with COntact Name Balaji, it will stay as 123456789 only, even give a try of Swithc off and Switch on 100 times, its same.
its new nokia software getting back to 1950s.
2. Now, one more test:
   You have already saved a friend number 12345 as Balaji in contacts.
   you get a SMS from 12345, well the inbox now promptly shows message from Balaji, now go back to Contacts, and change the number 12345 to any number,
   so now Contact Balaji's number is changed but you will never see this reflected in inbox.
   you will be still shown as message from Balaji, though that number is not at all saved.
One more roboustness testing:
You delete the contact Balaji, still you see in Inbox SMS from Balaji.
-- Wi-Fi.
Even with dedicated Wirelss internet connection, E63 just detects the connection but when started browsing, i just get5 this.
"No Gateway Reply !"
you give a try for 1000 times you wont get internet brrowsing in E63,
i get heavy headache if i start thinking why i paid RS12000/- for Junk.
if i meet any of NOkia people at my office i will kick to them for sure.
Nokia should be Sued.
if i keep on digging the non-sense behavior of Nokia E63 i dont know, instead i can write a pretty good software.
Dear Nokia,
I need all this and every software problems to be fixed, else i will go to COnsumer COurt,
this is cheating All indian Customers, Taking RS 12000/- and not even providing a sofwtare which a RS 1000/- gives.
And if i wont get all this erros fixed by 15days, i will publish all this info at all leading weblinks, and will ask none to go for Nokia,
because Nokia has forgotten what is SOftware.
Regards,
Balaji M
EVen after Several Mails to [email protected] i got mail as "All the mobile phones do not support all the features. Further, we endeavour to address any concern or suggestions that may be raised by our customers. We thank you for your valuable feedback and have forwarded the same to the relevant department for their due consideration."
i really dont understand why Nokia Customer Care perdonals are always so dump like Nokia SOftware Engineers, i am asking for existing features not working properly but they comment saying "All the mobile phones do not support all the features"
Again they say, if any questions ask at Nokia !!
I am listing out the problems that your very high end Mobile Costing Rs. 12000/- INR which is failing to give even Rs 1000/- worth mobile.
This is all the questions I have, again why should I have to go and ask the same at Ask Nokia" at www.nokia.co.in/asknokia ?
once listed problems are answered again and again just for formalities they are asking ask question.
I want the Board or Directors and Senior responsible personals to attend to this, and get me bug free mobile for what i have paid RS12000/- else return our money, else i will soon file a Cheating case of not providing a said fetaures working phone by Nokia at COnsumer COurt, India.
Iam not the one facing this, just visit mouthshut.com, you will see people crying with erros on NOkia even after paying RS 30,000/- who's money is all this ?
I am awaiting for the response with bug fix by 24 hours.
and also i need my money back by 1 week.
Balaji M
Moderator note: Contact information removed - it is unwise to publish such information on a public forum.
Message Edited by michaels on 14-Oct-2009 10:59 AM

Nokia E63 has a name sake encryption and decryption. Once you encrypt and decrypt it is difficult to find any of your old saved files. Paradox is that the memory status will show a huge quantity of used space. But GOD only knows where the files are. Nokia support centres have no answer for this problem. I lost a large chunk of my pics n files. Shame of Nokia.

Company E-mail Not Working on Nokia E63

My company's e-mail is not working on my Nokia E63. The e-mail setup wizard is doing nothing for me. Please help!!!

Hi MrFelps,
Thanks for your post and welcome to the forum.
If a hard reset and reinstallation of the software have not resolved the issue, please visit a local Care centre where this can be fixed for you.
The Care centre will most likely be able to do this in the shop itself and so you won't have to send the phone for repair. If this is necessary after all they will able be able to give you an estimate of how long it will take to repair the phone and send it back to you.
You can find your nearest Care centre here.
Hope this helps, please keep me updated on your progress.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Nokia E63 Video Playback Problem

I have loads of videos on my Nokia E63, but I am not satisfied with their quality. Actually I have seen how mp4 quality works superb on cell phones, but the issue with me is that they are too laggy on my phone!
I put a video on my cell phone, it's in mp4 format and the resolution is 320x240. But as soon as I start playing the video, it works absolutely fine, until it's gone through 5-6 seconds of playback, when the lag starts and this gradually keeps on happening after every 5-secong play!
Later, I re-converted the PC video and chose the same mp4 format, but the resolution this time was 176x144(QCIF). I then play the video on my cell phone. There's absolutely no lag, but the quality is poor and the appearance is blurry!
I thought that there might be a problem with the video converter I was using. But the same thing kept on happening with 5-6 other different video converters which I used.
I really need some help at this because I can't let go mp4 and try a different format. I mean, 3gp's good but not so much when it comes to it's audio. I just want to know how I can get rid of this lagging issue and play mp4 320x240 videos on my phone PERFECTLY.
Help me out please

Try lower bitrates, eg. 750kbps video, 96kbps audio. You could also match framerate of source file if you haven't already. Some general info here: /discussions/board/message?board.id=imaging&thread.id=4961

Memory Card Problem Nokia E63

I have purchased a 4gb Transcend memory card for my nokia E63. I have data of around 3 GB. the card get corrupted wherever i acesss Images....thru gallery, and also whenever i acess music player. I have tried the same card with same data on Noki 5310 xpress music. Card works absolutely fine.Plz help urgently

Did you have the phone connected to pc in mass storage mode?
So you had changed the message memory to the memory card instead of phonememory? - In that case you will have to reset the message memory to memorycard everytime you've had your phone connected to pc using mass storage mode.

Nokia e63 3G speed problem

my nokia e63 phone doesnt support 3g speed..
It shows only 9-10 kpbs speed.
I changd d sim 2 anthr fon.and feels gr8 speed.
Pls help me..

Hi mahirfarookpp,
Welcome to the Nokia forum.
As the E63 is older than the SIM card you have, the device will not necessarily be able to provide you with 3G and the phone is therefore most likely to provide you with 2G instead.
Make sure your phone is updated to the latest software version. You can check if any updates are available in Nokia Suite when you click on the green arrow. You will also be able to reinstall the current software with Nokia Suite if the phone is already updated to the latest version.
If the SIM card gives you 3G in another phone and the device is updated to the latest version, it won't be possible for the phone to provide you with a 3G connection.
Hope this clears things up.
Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

NOKIA E63

Hi,
I am not being able to access files like pdf, word, etc that I receive attached to mails.
The files show to be downloaded but do not open to be readable.Till about yesterday I was able to access all these files very normally.
Could anyone please help me out with this problem?

Hi angola2013
Try to reboot your phone, after rebooting your phone try to access again your files. If it's still the same we recommend you to use Nokia Suite to update the software version of your Nokia E63. See this link on how to download Nokia Suite.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Nokia E63 Upper scroll not working

Hello dear all. I am a user of Nokia E63. i am uising this from last year. it ia very good. but now i am communicating with an issue.. its upper scroll works sometimes frequently and sometimes not.. what may be the possible reasons and remidiations? Plz Suggest

Same problem of push mail here, plus battery life problem. fully charged before bed and wake up with empty batt. Now i am trying to remove mail account, but it takes like forever to finish.

Can't send audio messages from Nokia E63 to email ...

I used to send audio messages from my mobile to my friend's email, and it worked fine.
But some days ago it stopped working. I keep on seeing this whenever I try to send audio message.
"In order to send/download MM messages, the current active connection may be closed (this may affect other applications in use). Do you want to continue ?"
When I disconnected connection, it fails to send again. I saw this message:
"Multimedia message cannot be sent. Packet data connection not available"
It is impossible for me to send the audio message if I close the connection because I'm not having internet in my phone.
I have been using packet data connection to send all the messages to email all the time and it went OK. I got that problem just a few days ago and I cannot send any audio messages now.
I can still send normal emails (non-audio message) from my phone through packet data connection though.
The problem is only when sending the audio message.
I'm using Nokia E63 and I'm in the UAE.
My mobile provider is "Du".
I use packet data connection from "MyWorld"
I don't have any other packet data connections. I had many but now, MyWorld is the only one in my phone.
Please help me how can I do it.

Automatic configuration.
Your mobile will be automatically configured to access the MyWorld mobile portal when you first join du.
You will receive an SMS message, which you should accept and save.
You can also request for these settings by sending the following SMS message “du” to 333 or by calling Customer Care on 155.
Availability of the MyWorld mobile portal and of the relevant settings is dependent on your handset type.
For more information on MyWorld, call 155 from your mobile or visit us at www.du.ae
This might do the trick.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

My nokia e63 switch on after lock code

I forgot my nokia E63 lock code, so whenever i switch on my device it is asking for the lock code. Can you help me how can i solve this problem (how can i reset my phone lock code?). I have updated...
Solved!
Go to Solution.

ONLY way to get the Security code reset is by visiting Nokia Care along with a proof of ownership (Bill / Invoice)

Need help: Nokia E63 - Putting "Draft" messages to...

Hello everyone I have a Nokia E63 which my mom gave to me 'cause my 5610 was broken. (R.I.P 5610) so she gave me this phone, but before my 5610 broke, I backed up my saved messages (using ovi suite). Those are very important messages.
So when I backed it up, then my phone broke, then I got the E63, and I saw there are no "saved messages" instead there are "My Folders". And Inside that there's a "Template" folder just like in The saved messages folder. Then I opened Nokia OVI suite, I run the backup of the 5610, and surprisingly it stored the messages. But the messages inside "Saved Messages" was put to the "drafts" folder of my Nokia E63.
So here's the problem. I tried to "Mark All" of the messages in the drafts, then Options, but there was no "Move to folder" or "Move" .. So I created a new folder in "My folders" then I tried marking all again, but there was no "Move" option. So my problem is I need to move those messages in the "Drafts" to "My folders" because THOSE are not drafts and It looks dirty when I see it in my drafts so I wanted to move it to a folder.
Help please? I have searched google but there was no problem like mine.. So I really need your help guys.

Hi kwjaramillo.
Have you checked the Message Centre number? Contact your service provider to obtain the number, and then update it in Messaging -> Options -> Settings -> Text message -> Message Centres.
Did you try a SIM from another Service provider? If the new one works, contact your service provider for help.
You can try these steps one by one, if the steps above do not help:
1. Turn off your phone, leave your battery and SIM out for 5-10minutes and put everything back in and turn it on .
2. Restore factory settings: type *#7780# at the standby screen. Enter 12345 for the security code or the one you've changed it to.
Before you try the next two steps, backup your phone memory using PC Suite.
3. Soft reset: This will clean up your phone memory. All user data, applications etc stored in the phone memory will be destroyed. Type *#7370#. Enter the security code when prompted
4. Hard reset: This is the last resort. Turn off your phone, press and hold down these keys: 3, * and the call (Green) button. Turn on your phone without releasing them. Leave the keys only after you see the region selection screen.
5. Reinstall the firmware: Download and install the latest Nokia Software Updater from the Nokia website. Connect to the internet, connect your phone to the PC and run NSU. Follow on-screen instructions carefully. Make sure you have a full battery and a stable PC before you proceed.
Do post back your results... Good luck
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

OMA E-mail Notification - nokia 5800 - nokia email...

hi,
i have a problem using the e-mail notification from the automatic retrieval options for Nokia 5800. Again, it is not auto retrieval for messages or headers. It is a notification that it suppose to appear to my phone telling me "you've got mail" That does not happen even when i have new e-mails in my mailbox. Can any body help me? When i retrieve the messages, it ok, i receive them, but that s not the point. Maybe it is a gsm network provider issue? I use Vodafone in Romania.
Or, if this doesn't work, the Nokia Email software will be available for Nokia 5800 or already is?
thanks

i had the same problem. The thing is, the email notifications do not seem to do anything (?) . The solution is to activate e-mail recovery (for example every five minutes), this way you'll get the notifications of new e-mails. But the problem is that then it starts to download all the messages in your inbox (when it is enabled, you cant choose how many emails you want to retrieve from your mailbox). I use that for gmail (i only have about 200 mails -it works fine) but for my hotmail inbox it downloads the 2000 messages headers (only headers !) and the phone gets really really slow every time i open that mailbox (in messaging app).
Problem in Nokia Messaging?

Hi i need help with my nokia e63 can someone pleas...

i need help with my nokia e63 all the images on the web have really small when they used to be regular size and it has nothing to do with the zooming settings. someone please help.

Cannot send or received email
http://www.apple.com/support/ipad/mail/

E-mail on nokia e63 problem

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