E print service

CP1525n connected to Eprint service. I have printed several emails where i embed doc´s and pictures and it works via Eprint. However You describe that an email with an enclosed document should be automatically printed. I have not managed to get it to work....
I have now waited 60 minutes to print a .pdf.... The only thing that comes out is an empty email.
My printer is registered on {Personal Information Removed}
1. What type of enclosed files in an email are automatically supported to be printed out?
(In your help pages, probably translated by "globalisation" to swedish it says:
Hur fungerar ePrint?
När du skickar ett e-meddelande till skrivarens e-postadress öppnas meddelandet av HP ePrint-tjänsten och skrivs ut med eventuella stödda bilagor.
You could google translate it!)

Hi ollef,
I'm sorry you're having this problem, but I'll be happy to help you get ePrint working properly.  When you're sending ePrint jobs, are you doing so from a computer, or a mobile device?  Also, what is the size of the attached .pdf file that is giving you problems?  This information will determine what we do to try and solve the issue.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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