E71 E-Mail Key and Related Mail Problems

Since my E71 was updated to the latest firmware (at a Nokia Service Center) around 6 months ago I have had a number of odd mail problems, which manifest themselves as follows:
After an initial boot everything with mail and messaging works fine as expected. However at least once or twice a day the phone switches unpredictably into an odd mode with the following symptoms:
  1) E-Mail key stops responding to short or long presses.
  2) New e-mails and sms messages which arrive do not appear on the home screen as usual, though they may (or may not) appear as small icons in the top right corner of the screen.
  3) For new e-mails only the title/header is downloaded, whereas usually I have it set to automatically download the first 2 K of each message.
  4) New messages still appear as 'unread' even after reading them. Manually setting them to 'read' works, but only after a long delay.
  5) The flashing navigation key light which warns of new messages/mails gets stuck in flashing mode and will not stop until the phone is rebooted.
Problems 1-3 occur every time, and 4&5 occasionally, but all can only be cured by rebooting the phone, after which it works fine again - for a while.
Since I first saw this problem I have updated the firmware twice (it is currently on the latest version), but the problem persists. I wonder if anyone has seen this problem or has any idea how to fix it? It's a great irritation with an otherwise excellent phone, especially since it was all working fine when I first purchased it. Thanks for any comments or suggestions

For anyone who is interested, I've found the answer to my own question, though not the solution to my problem. After several days playing with mail settings I noticed that when Retrieval settings > E-mail to retrieve is set to 'Headers only' or ' Msgs & attachs', there is no problem. However, if it is set to 'Size limit' with a setting of say 2K or 5K (i.e. just enough to capture the first few important paragraphs of any message) then receipt of many types of formatted mails larger than the specified size causes the mail program to crash, and the OS to switch into the odd mode described in my earlier post.
This is particularly irritating since I travel frequently overseas in Asia where roaming GSM data use is expensive (and there are no caps or limits on roaming fees), and due to the nature of my work my e-mails typically come with long threads and large attachments. Therefore I am left with the choice between:
     A) Downloading mail headers only and waiting till I can find a WiFi connection to find out what the message actually says
     B) Downloading the whole message and paying many hundreds of dollars a month in data roaming fees
     C) Using the fixed mail size limit setting and accept that my mail program will crash several times a day and
          require the phone to be rebooted each time to restore normal functionality
Anyway, it seem this problem is clearly due a bug with the Nokia mail software in recent builds, since it worked fine with these exact same settings for the first year I had the phone, and repeated clean re-installs of the latest firmware do not fix the problem. Therefore, if any Nokia developers are monitoring this board you can add this to your bug list, and you know where to start looking for the bad bit of code.

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    I've moved to another Macbook Pro using Migration assistant but now my e-mail accounts are not showing up in Mail in the new computer. I can see all of my e-mail accounts under System Pref.> Internet accounts and . Also when I search for a keyword in spotlight my e-mails are showing up in search result so I'm pretty sure they are here. What can I do to use them in Mail like I used in my old computer? Thanks...

    The cheekly answer is go mail --> preferneces --> accounts, press the "+" at the bottom to add a new account (clear, huh?) and follow the bouncing ball.
    Certainly start there, and after selecting an account type and your email address, Mail will connect to a database and then the mail provider and try to figure out the rest itself. Often works. Sometimes doesn;t.
    If it fails, you will have to get the info from your mail provider(s) and enter it in piece by piece. Keep in mind you have both sending and receive servers, and need to configure them both.
    Hopefully it will work automatically. It keeps getting better and better.
    Grant

  • Will MX record work for the incoming mail flow and external mail flow.

    Hello All,
        I have created 2 machines with windows 2008 R2 workgroup and  installed Forefront TMG 2010 
        I am using the VIP for the external adapter for the NLB and going to connect it through the MX record will it work for the incoming mail flow to the Exchange 2010 and external mail flow.
        Is that right what i am doing please suggest. Thanks in Advance!
    Sidharth Guntoji,Messaging Consultant, ITBigBang (P) Ltd Www.ITBigBang.Com | Hire Us for Messaging Consulting

    Hi,
    Based on my experience, the MX record contains the fully qualified domain name of the messaging server that’s responsible for accepting messages for the domain.
    Do you want to configure the TMG server as a secure SMTP relay server? Did you mean that the external DNS server point to TMG’s external IP for the MX rcord and the internal Exchange server is using TMG’s internal IP address as the default gateway? Did you
    install any exchange role on the TMG server?
    I am sorry to say that I am not quite sure of your deployment, I would appreciate it if you can share your network topology and configuration.
    Best regards,
    Susie

  • I have 6 mail accounts and today mail opens to a "welcome to mail" log ???

    I run like 10 mailboxes and 6 email accounts on the Mail App. Yet today I open Mail and suddenly it pops the "welcome to mail" window. I know my accounts and mailboxes are there, but i can´t figure out how to properly open them?? any ideas???
    i have important stuff in there

    First in the Finder, open Home/Library and locate the Mail folder -- Duplicate the Mail folder and drag the resulting copy to the Desktop for temporary backup. Close the Finder.
    Open Mail, and setup your accounts again, and if prompted to Import anything, Decline and Mail should rediscover the account folders that presumedly you found above.
    But let's talk about why this may have happened. How much free space do you have on your hard drive, or if partitioned on the boot partition? If that is not an apparent issue, and if you were not using an application (such as video or audio) that used a lot of disk space temporarily, then might you have closed the lid on your laptop before Mail had finished its housekeeping tasks?
    All these questions are because OSX can overwrite preference files when low on space, or if housekeeping tasks do not finish then the preferences may not be preserved.
    Ernie

  • How to configure sendmail to act as a mail gateway and relay mails???

    I installed the Solaris (Intel) v.8 (10/01) in my external network. Now, I want to configure it as a mail server and as a mail gateway between my internal mail host and itself.
    I think I have read all documentation which comes in Answerbook2 about mail gateway.
    I added some aliases to the aliases file in /etc/mail and executed the newaliases command.
    The aliases pointed to my mail host which is in my internal network.
    I included the IP address and the name of the mail host in the /etc/hosts
    I can telnet the internal mail host and I can connect to it and verify the internal account thru:
    mconnect "mail host"
    vrfy "account"
    But when I do
    /usr/lib/sendmail -v "alias" < /dev/null
    it translates the alias to the account in the internal mail host but it returns to me
    "account" ... User Unknow.
    When I try to use the mail server from one client in my internal network (I configure my mail client to use as Outgoing server the server in the external network) to send mails I receive the error:
    550 5.7.1 Relaying denied. IP name lookup failed
    I create a file called "access" and create the binary called "access.db" (makemap hash access < access), but it doesn�t work.
    I think that maybe the sendmail.cf doesn�t recognize the access file but I�m not sure. I have worked with other "sendmail" version under others OS (RedHat Linux) but the files are quite differents.
    Would you please help me?

    I found the way to do it and this is the procedure
    How to implement the mail gateway on Solaris 5.8
    You have to make changes in 3 different places
    1.- Files in /etc/mail (sendmail files)
    2.- /etc/hosts file
    3.- DNS files and /etc/nsswitch.conf file
    1.- Files in /etc/mail
    1.1.- Backup your existent sendmail.cf file and copy the main.cf file as
    sendmail.cf (cp /etc/mail/main.cf /etc/mail/sendmail.cf)
    1.2.- If you want to accept mail for entire domain in your mail gateway (your mail
    server is an MX record in the DNS files), you�ll have to modify the sendmail.cf
    file editing the line Dj as Dj$m or if you want to accept just mail for your specific
    server you must put Dj$w.$m (be carefull to avoid spaces).
    1.3.- Change in the sendmail.cf file the DM parameter adding ddn. It should
    looks like DMddn (no spaces anywhere).
    1.4.- Insert a line for the Dm parameter, which should include your domain
    (ex.:Dmyourdomain.com, be care with spaces). If you have defined multiple
    domains, add a line with Cm and put the domains one after other separated by
    spaces. You have to put a space between Cm and the first domain
    1.5.- Add the following rule in the ruleset, don�t use spaces, use tabs as
    separator:
    R$*<@$*.$+>$* $#ddn $@ $2.$3 $:$1<@$2.$3>$4 [email protected]
    1.6.- If you find the following rule in the ruleset you should comment out it.
    R$*<@$*.$+>$* $#$M $@$R $:$1<@$2.$3>$4 [email protected]
    1.7.- If your host is receiving mail under different names for "local" delivery,
    often you need to define those hosts in a "Cw" line and put the names one after
    other separated by spaces. You have to put a space between Cw and the first
    name.
    1.8.- If you want to relay mails to different domains or subnets you can include
    them into the file relay-domains. Each record in this file is a domain name (like
    sun.com) or a subnet (like 192.0.0., be carefull with last dot).
    1.9.- To test your sendmail service you have to stop and start it
    (/etc/init.d/sendmail stop; /etc/init.d/sendmail start) and you can do the following:
    1.9.1- To get basic debug information type:
    /usr/lib/sendmail -bt -d0.1 < /dev/null
    1.9.2- To test the conection:
    mconnect "mail server"
    vrfy "any alias"
    1.9.3- To test the alias you inserted into aliases file (remember run newaliases
    command after insert them).
    /usr/lib/sendmail -v "any alias" </dev/null
    2.- The /etc/hosts file:
    2.1.- You must include in this file the IP address server, its nickname
    (servername), its extended nickname (servername.domain), the word
    "mailhost", the word "mailhost" and your domain (mailhost.domain) and the
    word loghost.
    2.2.- If you wish you can include all the servers that you want in the file. You
    should do this is to avoid the use of DNS service translation.
    2.3.- Check the DNS service thru nslookup servername (ex. Nslookup
    sun.com), then test nslookup to your mail gateway
    3.- DNS files and /etc/nsswitch.conf file
    3.1.- Include a MX record for your mail gateway as the mail host for the entire
    domain and verify that each record into the zone files include the MX record.
    These files are in your DNS server (nameserver).
    3.2.- Check your /etc/nsswitch.conf file. The record host must include files and
    dns. It must look like
    hosts: files dns

  • Lost connection between my Mail inbox and e-mails in Finder.

    In an attempt to transfer my e-mail to a newer MAC my intern managed to move all my e-mail files from Libary > Mail > POP-an***.com to the Trash folder!
    I have recover all the files and placed them back in the above folder but they are no longer connected to my Mail application.
    They are visible in the Inbox, but if I click on any of them, they open as a blank page.
    Does anyone know how I can reconnect this broken link or at least move then to an 'ON MY MAC' folder so that I can search them easily?
    Andrew

    When you move email messages in the Finder, you mess up the Envelope Index. If so, then you probably need to force a reindexing of all mailboxes. To do this, see:
    http://docs.info.apple.com/article.html?path=Mail/3.0/en/14019.html
    If you only have POP accounts, then you only need deal with the Envelope Index removal, but everyone should note that if there are any IMAP or Exchange accounts, they require the special treatment outlined in the article.
    Ernie

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