E71 white screen appers after phone software updat...

please help me i have updated my phone sotware through nokia phone software updator software after updating when i install my backup in to my phone the phone was showing white screen not working my nokia e71 please help me

Hi niteshdamore
Have a look at this post:/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/m-p/398147/highlight/true#M112
Happy to have helped forum in a small way with a Support Ratio = 37.0

Similar Messages

"White Screen" error after most recent update 60 gig video iPod

I just received the most recent iPod updater software. I installed the updater and ran same. After the update process my 60 gig video iPOD cannot be recognized by my MAC G5. It has a "White Screen" and WILL NOT turn off! When I attempt a reset it simply gives me a 2 or 3 tone beep (I've never heard the tone before). The screen goes dark and it reboots to a white screen. I've re-installed updater and iTunes. I've switched USB ports. I've shut down the computer as well as rebooted same. I've allowed the iPOD to fully discharge (which happened quickly since the screen will not blank). When the unit is plugged into the USB port it charges and the white screen reappears. The updater now refuses to see the iPod so I cannot reset to factory defaults. Any ideas?
The idiots at Apple instituted a 24/7 chat tech support line for iPod shuttle owners. The guys like me who paid the big bucks for their best product get stuck out in the cold! Apple's whole tech support schtick is barely one step ahead of Dell's! The charge premium prices for their product and I like Apple a lot, but their demand that you be either an Apple Care customer or .MAC user to get even rudimentary support *****!

I just received the most recent iPod updater
software. I installed the updater and ran same.
After the update process my 60 gig video iPOD cannot
be recognized by my MAC G5. It has a "White Screen"
and WILL NOT turn off! When I attempt a reset it
simply gives me a 2 or 3 tone beep (I've never heard
the tone before). The screen goes dark and it
reboots to a white screen. I've re-installed
updater and iTunes. I've switched USB ports. I've
shut down the computer as well as rebooted same.
I've allowed the iPOD to fully discharge (which
happened quickly since the screen will not blank).
When the unit is plugged into the USB port it
charges and the white screen reappears. The updater
now refuses to see the iPod so I cannot reset to
factory defaults. Any ideas?
The idiots at Apple instituted a 24/7 chat tech
support line for iPod shuttle owners. The guys like
me who paid the big bucks for their best product get
stuck out in the cold! Apple's whole tech support
schtick is barely one step ahead of Dell's! The
charge premium prices for their product and I like
Apple a lot, but their demand that you be either an
Apple Care customer or .MAC user to get even
rudimentary support *****!
Ok, for all the others out who experience this problem....I spent about an hour on the phone with Apple. You have to go to their SECOND level of support to get an answer. But there is a fix.
If you have a white screen and the unit beep 3 times after a reboot here's what you need to do to fix the problem. Warning all you data will be lost. It will have to be downloaded via iTunes again!
Disconnect the iPod from the computer. Hold the Select and Menu button down for about 7 seconds to until you get a beep. Then hold down the Select and PLAY button for 10 seconds. This will put the unit in hard disk mode. Wait awhile until the Apple screen goes away and if you get a progress bar wait until it is gone.
At this point it will take some finagling, but you basically hook the iPod back up to the computer and do a RESTORE. The iPod should be recognized by iPod updater. Your data MAY still be in place, but if you do not do a restore to factory defaults with the updater you will get the white-screen-three-beeps-problem again.
Once you reboot into the language screen you can reconnect the iPOD and download your data from iTunes.
I complained this info SHOULD be posted online. They guy was very nice and agreed but said that engineering was still collecting data. He thought it was a dumb idea not to post online or allow the first level support guys to fix the problem.
Hey Apple...if you read this how about collecting data on your goddamned time and at your expense. You're the SOBs that collected $399 for the product! Ever seen the Comcast or AOL video on YOUTUBE? You guys could be next!

All contacts gone after phone software update by O...

Here's another one for you: after performing a software update from within Ovi Suite with automatic backup before and restoration afterwards, the following is missing from my C3-01 phone: 1. All contacts are gone (yikes!); 2. The main view settings are back to default, not what I selected. Fortunately I was able to restore the contacts from a previous backup so BEWARE: before updating, make sure you have a separate manual backup since the automatic restoration performed by the Ovi Suite does NOT deliver.

Furthermore, the selected group tones are gone and all back to Default. It appears these are not part of a backup...

I CAN'T CALL AFTER PHONE SOFTWARE UPDATE

After I had updated NOKIA XM5800 software, i can't call with this phone. I can recieve calls, sms, but I can't call. Then I updated it again, but it still doesn't work. They said at my operator, O2-Slovakia that the problem will be in the phone. Has anybody a similar problem? Please help...

samyak wrote:
facing same problem with my n-73,after update....
when i press "call" button in the contacts(and also in Log,inbox), there is no response....speed dial works .....and also if i type the number and press call button it works...
if i restart the phone,then there is no problem....
this happens now and again....i will have to restart everytime it happens.....
try hard reset your phone. i guess you talking about v4.0812.**.* it has lots of bugs.
4.0839.**.* works fine.
Glad to help

HT201263 i forget my passcode.now when i put my phone into recovery mode it connects to i phone software update server and sftware starts download but after much time of download error=-39 occurs

now when i put my phone into recovery mode it connects to i phone software update server and sftware starts download but after much time of download error=-39 occurs

my itune keep showing message that i tune is downloading software for my phone. but downloading for several minutes it displays message that i tune cannot connect to my phone because it is locked with a passcode. first entre the pass code.
on the other hand phone is started with a message on screen phone is disabled.

N97 White Screen .. Phone wont boot at all ... Stu...

Hello all,
So I have finally stumbled upon the White Screen of Death ... Really sad that it happened but I still have hope that it may work. THe phone does not boot up and its stuck on the Nokia logo
[Long read]
It happened one before a day and I managed to find a helpful topic
/discussions/board/message?board.id=smartphones&thread.id=141381
It had everything regarding reset codes and whatnot, but the really helpful message was from grschinon .. ( he seems to know what hes doing ) .. for he shared an amazing technique of holding the green and red buttons while booting up the phone, and it worked !!
But yesterday, it happened again .. The screen wont light up and the keylock was stuck, so I just removed the battery ... I turned it on while assuming that the red/green button technique will work, but it didnt
I tried it over and over again ( been trying for half a day actually ) .. but with no avail, it didnt work ..
I tried connecting it through usb, with the wall charger, different combinations of buttons ... meh none worked
Its really annoying that half of my friends keep saying, THIS is why you get a blackberry .. and similar stuff .. My previous phones are all Nokia and this is just a huge dissapointment .. the N95 is 500000 times better than the N97 in stability and etc ... I was anxiously waiting for v2.0 ... now my n97 is dead
[/Long read]
I understand that there is a solution that will FORMAT the whole phone, but I dont want that, there are lots of pictures on my internal memorycard (32gb one) and 30+ applications (if not more) .. I seriously dont want to lose all of those ..
So do you know any other way that I can fix the problem ?? Is there a soft reset combination that i can use rather than the hard reset one??
Please advise, your comments are really appreciated,
Kind Regards,
Z
Message Edited by ZaZu90 on 10-Oct-2009 12:08 PM

These are the solutions that i've colected over the internet:
I hope it help's you!
N97 White Screen .. Phone wont boot at all ... Stuck at Nokia logo
They instructed me to turn on the phone pressing the green, red and camera button at the same time as I pressed the power button.
It worked and the phone started.
I didn't need to format my phone.
Had the same problem with my White N97 (not that the colour probably makes a difference).
Was using the Facebook App on the main screen as a widget, tried to start it up by touching it - it seemed to not start even after waiting or trying multiple times.
So i thought to myself, "I'll just reboot my phone, that should fix it."
BAD IDEA.
Got stuck on the White Screen with the Blue "NOKIA" on it, so i thought...i'll wait and see what happens.
Nothing...for hours.
So i pulled the battery and put it back in again....powered on....same thing..."NOKIA"...and nothing else.
Repeated this about....10 times, getting more and more nervous that i had turned my $950AU phone that i had boasted to my friends that is better than their iphones....into a useless brick.
So, i turned to Google looking for answers...
Someone said they left the battery out of the phone until it went flat and had some success.
I found something about other users having a similar issue with other software (Garmin GPS software), and also the "Mail for Exchange" application.
They mentioned something about the only way to get it working again was to hard reset the phone to stop the apps from going online...
I REALLY didnt want to do a hard reset, as i had a bunch of apps and data that i DID NOT want to lose or spend like 3-4hours re-installing.
SO...I got thinking...how can i stop my apps from trying to go online without a hard reset.
So this is what i tried - and it worked!
1- Power off phone (if power button responds)
2- Pull out battery.
3- Remove memory card (if you have one)
4- Remove SIM card.
5- To make sure phone has no residule power hold down power button without any of the above inserted.
6- Re-insert battery only (without SIM card or Memory Card)
7- Cross your fingers and toes. (optional...but if it helps what the hell.)
8- Power on phone.
9- IF the phone prompts you to go online in any way Select NO. (or if it says do you want to activate Offline mode say YES)
10- Press Options key when you get to the home screen and select "Content to offline mode"
11- Make sure "Offline" is displayed in top left corner near where the signal bar usually is. ( if it doesnt say "Offline" press the power button briefly, and select "Offline" (should be underneath the "Pager" profile)
12- Once you have made sure your phone and applications are in offline mode - Power off phone using Power button.
13- Remove battery
14- Again to make sure phone has no residule power hold down power button without any battery or cards inserted.
15- Re-Insert SIM card, Memory card and Battery.
16- Power on Phone.
At this point the phone should start up as per normal, I knew it was working straight away for me because my SIM card prompted me for a pin number. (which happens normally for me when I turn on my phone)
After the phone is ready, i just put my phone back into online mode by selecting my "general" profile, and put my content back online.
Please note: This is what worked for me. Results and Mileage may vary.
It seems the issue is that the phone startup is being held up or stopped due to Programs or Applications tring to go online.
For me I suspect it could have been the Facebook App due to the problems i had before powering off my phone the first time.
I am going to put my Content to offline mode if I need to reboot my phone again, at least until nokia pull up their socks and release a fix for this.
Side note: my N97 is also running Version 11 Firmware. ( not that it may make a difference)
Good luck to all with same problem, hope this works for you too.
Had the same problem but I just removed the extra memorycard and formatted it on my computer before I put it back...
after a few days trying without micro sd inserted
the result is, n97 still stuck in white screen nokia logo
it happend always if i turn off my phone without sign off the facebook app widggetz..
here is how to crash your phone
put facebook widgetz on nokia standby screeen
and then put it online mode
klik the facebook app
just do anything in your facebook for check it already connected
klik end key
now turn off your phone without sign out the Facebook
turn on again
and boom your phone will stuck on nokia white screen logo
and it will never boot forever..
sometime when you take off the batery and reinserted again it can boot normaly but the percentage is 20% only..
soo if your n97 can boot normaly after FB "accident" that mean you lucky and i sugest you unistall your FB ASAP before n97 stuck again on white screen nokia logo..
is anyone have problem like mee??
i like to hear another opinion...
i think nokia already knew this problem, that way when you check ovi and your phone set to nokia n97 the facebook app is missing...
my firmware is v11 already

Macbook will not boot up after running Software Update (Couldn't fix it)

Hi there,
I also have been experiencing some problems after running Software Update (Security update + Java) a couple of days ago. Similarly to Jandaf (http://discussions.apple.com/thread.jspa?messageID=9000023) I have only the gray start up screen + Apple logo + gear wheel constantly rotating. Based on the information provided in this forum I have tried some procedures which didn't solved my problem so far. Below I describe I have tried:
1) I have booted using the installation DVD and run the disk utility. When performing the First Aid/Verify Disk I found some errors ('Invalid node structure'). But I couldn't fix the problem using disk repair (same problem 'Invalid node structure' 'Volume check failed'.
2) I also tried to boot in single user mode (command + s) to run fsck -fy. It didn't work. I got the following message (last 4 lines):
CSRHIDTTransitionDriver::probe: -s
CSRHIDTTransitionDriver::probe: booting in single user .. do not match
Extension "com.apple.driver.AppleUSBTCKeyboard" has no kernel dependency.
Extension "com.apple.driver.AppleUSBTCEventDriver" has no kernel dependency.
3) When trying to boot in safe mode. I got a grey screen with the following message:
'You need to restart your computer. Hold down the power button for several seconds or press the Restart button".
4) I also tried to 'Archieve & Instal'. Again no success. After reading the DVD the action is terminated because some errors (does not specify).
5) I also tried the 'German Medicine' (http://discussions.apple.com/message.jspa?messageID=8728797#8728797) (i.e. Connect the 'problematic MacBook' to my old G4 via firewire and reinstall the 2009-001 update). Again no success. The G4 cannot mount the MacBook hardrive.
I don't know what to do any more.
A) Can I resuscitate my old system? If yes how?
B) If not, can I at least save the data I have in my old HD?
C) Is it possible to format and reinstall the OS or is this this computer doomed?
Apologies for writing so many questions but I'm really freaking out!
Thank you.
B.

Hi BDAqua,
I did as you said and got a firewire backup drive (Seagate - FreeAgent Desk 500GB). I tried to make a carbon copy of HD but it seems that the copy had some problems. Below I report both the CCC and console logs:
1) "Cloning method: Backup everything
Delete items on target that aren't on the source: No
18:23:39 Enabling ownership on the target volume...
18:23:50 The target volume has ownership enabled.
18:23:50 The target volume has Access Control Lists enabled.
18:23:50 Authenticating...
18:23:50 Initiating synchronization engine...
18:23:51 Cloning...
18:31:20 rsync: readdir("/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj"): Input/output error (5)
19:04:41 rsync: readdir("/System/Library/Components/AudioCodecs.component/Contents/Resources/Fr ench.lproj"): Input/output error (5)
19:05:41 rsync: readdir("/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:06:01 rsync: readdir("/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj"): Input/output error (5)
19:07:05 rsync: readdir("/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBC DCECMData.kext/Contents/Resources/French.lproj"): Input/output error (5)
19:10:13 rsync: readdir("/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Resou rces/French.lproj"): Input/output error (5)
19:50:10 rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2] (51)
19:50:11 rsync: Some errors were encountered during the backup., Error code: 51
19:50:14 Sync Engine warnings: (
"rsync: readdir(\"/Applications/Utilities/Audio MIDI Setup.app/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Components/AudioCodecs.component/Contents/Resources/F rench.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/IrDA.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/CoreServices/Menu Extras/User.menu/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSB CDCECMData.kext/Contents/Resources/French.lproj\"): Input/output error (5)",
"rsync: readdir(\"/System/Library/PrivateFrameworks/Assistant.framework/Versions/A/Reso urces/French.lproj\"): Input/output error (5)",
"rsync error: some files/attrs were not transferred (see previous errors) (code 23) at /Volumes/Home/Users/bombich/Development/Bombich_Software/rsync-3.0.5pre2/main.c (1047) [sender=3.0.5pre2]"
2) "Mac OS X Version 10.4.11 (Build 8S2167)
2009-03-01 10:30:14 +0100
2009-03-01 10:30:21.962 SystemUIServer[213] lang is:en
Mar 1 11:20:32 Bs-Home-Mac /usr/sbin/ocspd: starting
Mar 1 11:38:25 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 12:46:40 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 13:54:55 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 15:03:13 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 16:11:31 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 17:19:46 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 17:47:20.393 Skype[313] SkypeApplication::init called
2009-03-01 17:47:21.554 Skype[313] SKInitDebugLogging
2009-03-01 17:47:46.169 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
2009-03-01 17:47:47.208 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Starting the process...
2009-03-01 17:48:36.186 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:36.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.367 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:48:37.369 Skype[313] MacVideo getDimensions rc == NO, width 0, height 0
2009-03-01 17:59:16.450 Skype[313] SkypeSound::setAudioDeviceUID: cannot find audio device with UID (null), trying to use default system output device instead
Mar 1 17:59:19 Bs-Home-Mac crashdump[355]: Skype crashed
Mar 1 17:59:20 Bs-Home-Mac crashdump[355]: crash report written to: /Users/bernardolima/Library/Logs/CrashReporter/Skype.crash.log
Mar 1 18:23:50 Bs-Home-Mac authexec: executing /Applications/Carbon Copy Cloner.app/Contents/Resources/helper_tool
Mar 1 18:28:01 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Main starting
2009-03-01 18:41:03.154 Skype[393] SkypeApplication::init called
2009-03-01 18:41:12.433 Skype[393] SKInitDebugLogging
Mar 1 19:36:16 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 19:55:54 Bs-Home-Mac mdimportserver[480]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2746
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 19:57:12 Bs-Home-Mac mdimportserver[480]: * +[NSUnarchiver unarchiveObjectWithData:]: extra data discarded
Mar 1 20:44:34 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 21:52:51 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor
Mar 1 23:01:07 Bs-Home-Mac ntpd[191]: sendto(17.72.255.12): Bad file descriptor"
Due to my lack of knowledge I can't judge how bad this is. But I can tell you that every time I read the word bad in the log it scares the s*** out me.

Error in Phone Software Update page ???

When looking for a software-update for 6131
-> Update over-the-air
Step 2/6 says Back-up data ... to memory card ...
I might be blind, but I didn't see a backup option on my 6131.
Did anyone see?
Perhaps it's an option for S60 phones!?
Greetings
Carzan
Nokia 6131 V5.50

Hi,
I checked the software update link on Nokia-UK site and found the follows info in update over PC:
Personal data such as contacts, photos and messages stored in the phone memory may be deleted during phone software update. Before updating your phone software, we recommend you back up this data to your PC using Nokia PC Suite Software. Once your phone software is updated, you can restore the data using PC Suite.
This is correct text. And update over-the-air text is not correct. Just push next if you saved all data from your phone.
AndreyMessage Edited by andrey_gres on 20-Apr-200704:01 PM
Message Edited by andrey_gres on 20-Apr-200704:02 PM
6150, 8310, 2100, 6310, 6310i, 6230, 6600, 6630, 6700, E60, N80, E61, N93
N95, E61i, E71, E72,8600, 5800, N8

Macbook will not boot up after running Software Update

My MacBook will not boot up after running Software Update (Security update + Java?) earlier today. I have only the gray start up screen + Apple logo + gear wheel constantly rotating. I have tried restarts several times and tried to start up from my original system DVD - this makes no difference.
I called Apple support, tried resetting the power and PRAM - still no difference. He had no knowledge of other problems reported; although I note recent post may have same issue.
I cannot get an appointment at my Apple Store before Monday.
Any suggestions?

Still no success. When I hold down the option key when powering up I get the hard disk icon plus arrowhead (only). When clicking the arrowhead it goes to the gray screen + apple logo+ rotating gearwheel.
This happens both with DVD in slot and without DVD. the DVD image is not coming up on screen. When I start up without DVD the hard disk icon appears promptly. When I start with DVD in the DVD is spinning for a short period before the hard disk icon appears. On clicking the arrowhead to hard disk icon the DVD spins again for a while then stops. Apart from the DVD spinning, both situations result in gray screen + apple logo+ rotating gearwheel.

My xpreia not found in about phone software updates

After buying this phone and spending ages setting it all up, I find that I can not activate the my xperia feature. Sony website says go to settings/about phone/software updates to find options but nothing is there, just stating that phone is up to date !
How do I activate my xperia on the E1 ? I am wanting to setup the lost phone feature.
Thank you.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
The My Xperia update rolls out gradually and may not be available for all devices yet. If haven't got the My Xperia update you could use the Google tracking service instead in the meantime. Go to https://www.google.com/android/devicemanager for more information.
What are your thoughts about this forum? Let us know by doing this short survey.

Unable to install or start phone software update components -Arc S

I cannot update my xperia arc S. It always ended up showing this "
Unable to install or start phone software update components". Can anyone, help me?
Solved!
Go to Solution.

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.

TS1367 after a software update, my macbook pro was supposed to restart, since then, it doesn't restart & there is nothing i can do, any help please ?

Hello,
after a sofware update, my macbook pro was supposed to restart,
since then the start up process begins & after few seconds, the mac goes back to off without starting, what's wrong ?
thanks for any support,
Amine

Let me add a little bit of details,
after the software update, I was asked to restart my laptop,
while doing it, I got a message error :"some files couldn't be updated".
Since then, everytime I start my macbook pro, I have the grey apple & screen, with a kind of updating bar (grey as well) at the bottom,
when the bar reaches approximately 30 to 40%, it disappears & the laptop swiths off.
Ihave tried to start on a safe mode, it doesn't work either,
thanks

My iPod has a white screen. After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white. It never shows the apple logo, just stays white - help!

My iPod has a white screen. After holding down the middle and menu button, the screen goes black then back to white and beeps twice. I have returned to original settings and resorted content to no avail. I still have a white screen. I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear

Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear.

- Try a reet:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to computer and if it shows in iTunes restore the iPod.
- If the screen is still white, let the battery fully drain and charge for an hour.
- If still white screen it is time for an appointment at the Genius Bar of an Apple store.
- If not, the try the reset and connect to iTunes and restore. Also try placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

After finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update

after finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update. But still not finish even after every 30-45 minutes showing error. What i will do please guide me. I'm connecting my device with my acer laptop windows 7 professional.

firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal

E71 white screen appers after phone software updat...

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