E72 Mail doesn't appear when a new mail arrives.

Hello,
Having a strange problem occurring on some of my E72's, i have around 60 of them in my business currently and we are soon to have around 150 of them, so i really want to get this ironed out.
What happens is, i set up the phone to sync with my Exchange 2003 server OTA.
It's set up to be connected constantly so that when a new mail arrives in exchange it arrives in the phone.
Every-things fine; email, contacts, calendar, to-do. 
Accept certificate permanently.
Mail flows in, contacts flow in e.t.c e.t.c.
Randomly, around 10 or so users E72's just stopped receiving mail automatically, as soon as i open up MfE they flood in, but whilst the phone is on the home screen, nothing. 
Bearing in mind i have set these phones up all in the exact same way and haven't touched the configuration since then.
The last guys phone that broke, he's had it for about a month all working, went on holiday to Gran Canaria, all working, came home... not receiving mails automatically.
Any help? similar problems?
Thanks,
James.

How do you have your inbox set to sort the messages?  If you want new mail on top you should sort by date in descending order.
charlie

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