EA2700 500 Internal Server error + SmartWifi is not working

got this "excellent" router yesterday and wasted best part of the day trying to get it to work. configures fine, internet and all setting are working as expected, browsing, wifi, routing etc. however it will not connect via a webpage, and yes i have tried all browsers, cleared cache, tried different pc's, stood on my head, waved a magic wand, all give the same error 500 internal server error.
ok, lets try the linksys wifi utility, it says i must connect a compatable router, hahaha. i have tried running this "superb" utility while on the same LAN, while directly connected, on WiFi, all say the same error. I created a wifiaccount, but it just says i must associate a router with the account.
Happy days, someone please tell me what i am doing wrong before i throw this router at high speed through the window.

Had you tried to power cycle your devices?
1. Turn off or power down the Cable or DSL Modem, Linksys Router and the Computer. Wait for 3 minutes.
2. After that power up the Cable or DSL Modem first, wait for the modem to stabilize.
3. If the Cable or DSL modem is already stable, turn the Linksys Router ON, and then last the computer.
Do you have the latest firmware installed on your router? This is one of the probable cause of your concern. What is the IP address of the computer when wired directly to your modem? If ever the computer wired to your router is getting an IP address same with the default IP address range of the router then change it to 10.10.10.1, just to make sure.

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