Early termination due to superior competitive ISP's with faster speeds and lower rates

Since Netfusion is no longer commercially competitive due to its slowness, data caps and high costs, I want to terminate early but I don't see how to do this or how much Verizon plans to assess a fee. Does anyoone know how to find out how much extra it costs to terminate or how to proceed with a termination?
Thanks

If you have the jetpack, the ETF is $175 minus $5 per month completed
If it's the HomeFusion, the ETF is $350 minus $10 per month completed

Similar Messages

Non-ISP DDNS with Apple DHCP and DNS Services

I have two questions about Dynamic DNS (DDNS) as it applies to Apple's DNS and DHCP services within my home network. I am not talking about DDNS in the context of making my external-facing router available by a domain name on the Internet using the dynamically-assigned IP from my ISP.
Starting with Snow Leopard Server, I attempted to use Apple's DNS and DHCP services (I have the firmware-based DHCP service in my router turned off.) The difficulty I immediately faced was that Apple's DHCP implementation didn't update the DNS service as IPs were handed out to DHCP clients. Because of this, it wasn't possible to access hosts by their hostname, since getting a DHCP-assigned dynamic IP at boot-up didn't do anything to automagically register the hostname-to-IP mapping in DNS. Manually registering the hostname in DNS was pointless, becuase over time the client IP address can and did change. I could create static IP assignments based on the MAC address, but doing that for all of the devices on my home network sort of defeated the purpose of using dynamic IPs.
The only solution I eventually found was to go out and get an open source DHCP server, compile it for my Mac, install it, and configure it. After doing this, everything worked great; every time a new host or other device was booted it got a dynamic IP through DHCP, and then the DHCP server automatically updated Apple's DNS serive with the hostname and assigned IP. I could immediately access every device on my network by hostname. As IP addresses changed over time, the hostname-to-IP mapping in DNS was automatically updated.
Except, Apple's point upgrades kept breaking my non-Apple DHCP install. Every time I applied software updates to my server I had to go back and re-finagle DHCP to get it to automatically start and run. By the time Lion Server came out, I drank the Kool-Aid and went back to Apple's DHCP implementation. I was disappointed that it still didn't seem able to update DNS with hostnames as it assigned IPs, but I was so tired of mucking about at the command prompt to fix DHCP every time Software Updates broke it, I just lived with the inconvenience of not being able to access devices on my network by hostname.
I'm sorry to say this, but Windows Server has had this capability since at least server 2003. In fact, until I dumped my Windows Server and switched to Snow Leopard Server, I was running Microsoft's DNS and DHCP services on Server 2003 and they did exactly what I'm describing brilliantly.
Can anyone offer any advice here? Does Mountain Lion's implementation of DHCP allow for DDNS updates to the DNS service? If not, how are other people handling this? Should I go back to running Windows Server for my DNS and DHCP services? My Netgear WNDR3700 router appears to have the standard, substandard DHCP server in firmware as most home routers, and no facility for DNS at all--much less the ability to update an on-site DNS sever with IP addresess it hands out. In fact, the only appliance I know of that does this is the InfoBlox my employer uses, but that's too expensive for a home solution.
As a Post Script, I'll add that I've been VERY unhappy that I lost the ability to bind Windows clients to Open Directory under Lion Server. Since I'm starting to see articles that say this capability hasn't been added back to Mountain Lion Server, I'm seriously considering implementing a Windows Server AD master and establishing a "magic triangle" or "golden triangle". If I end up having to do that, I wonder if I might as well just go back to using Microsoft's DNS and DHCP services.

Hi,
Whether to move your DHCP to another server depends on the workload of your server. If there are too many clients on the network, you should move your DHCP to another server.
Did the record which owned by the machine generate before you configure the DnsUpdateProxy group? You can try to regenerate the record and check the result.
For more detailed information, you can view the link below.
DNS best practices
http://technet.microsoft.com/en-us/library/cc778439(v=ws.10).aspx
Using DNS servers with DHCP
http://technet.microsoft.com/en-us/library/cc787034(v=ws.10).aspx
DNS registration changes for Windows Server 2003 based DHCP Servers
http://technet.microsoft.com/en-us/library/ee441167(v=ws.10).aspx
Hope this helps.
Steven Lee
TechNet Community Support

$500 equipment termination fee after paying $350 early termination fee?

Hello,
For some reason, my previous posting now says it is an unauthorized one and it cannot be accessed. I'm posting about a case of my girlfriend who upgraded to iPhone 5S 32G ($299.99+26.62) on December 23, 2013 with the 2-yr contract and had to cancel on January 7, 2014 since she had to leave the country. It would have been nicer if the cancellation was within 14 days, then she could simply cancel the contract and return the device without the early termination fee $350. Unfortunately, it was not the case, and she had to pay the early termination fee $350, the upgrade fee $35, and the amount for the last month usage. Everything was paid off as the terms and clauses said, and until that time, everything was fine: paid the gross amount of $299.99+26.62+350+35+more unfortunately, but kept the phone at least.
The bad story came today via an email from Rosee (removed) ([email protected]), a person from Collections Department of stayconnectedwireless.com, saying that my girlfriend will be charged the sum amount of $500 due to terminating your Verizon wireless account without returning the equipment to the store. What??? She looked at T&C very carefully before the unfortunate early termination and paid all the huge amount of fees Verizon described in its T&C for termination. The early termination fee is usually considered to account for the discount you get with the 2-yr contract. At the time of early termination, Verizon either wants the device back or the early termination fee paid, not both. Since my girlfriend already paid off all the fees, the email sounded totally weird. What will be your reaction if you paid $299.99+26.62+350+35+more which is about the full retail price and the store says you have to return the device or pay $500 more?
I had to search over the web to figure out what happened.
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-2
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-4
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-5
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-6
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-8
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-9
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-10
http://www.yelp.com/biz/verizon-wireless-stay-connected-new-york-11
I understand how much anger this person Glenn P. had for these "Stay Connected Verizon Wireless" stores that are seemingly genuine Verizon Wireless stores but just premium retailers unless you look at the signboard very very very carefully. In fact, I could realize the fact today since they pretended to be genuine from many aspects. Now after reading the posting and thinking, what happened becomes very clear to me. They are not genuine Verizon Wireless but pretend to be the one, and they put a disgusting term on their receipts: if any 2-yr upgrade or new activation is cancelled within 7 months of contract, there is a $500 equipment termination fee unless the device is returned to the store in perfect condition. What this term essentially forces is, if you terminate between 14 days and 7 months, you pay all the phone price and the early termination fee properly, but you also need to return the device to this disgusting "Stay Connected Verizon Wireless" retail store or pay $500 to the "Stay Connected Verizon Wireless" retail store.
I would like to suggest a few things.
0. Look at the store names and the receipts very carefully. There are stores that are seemingly Verizon Wireless but just retailers. And the receipt may say something absurd. I believe this term is a sort of duplicate penalty (thus not legitimate) that rips off more than the retail price of the phone.
1. Do upgrade or activation from the genuine VERIZON WIRELESS. If you upgrade or activate a phone from these "STAY CONNECTED VERIZON WIRELESS" retailers and if you happen to cancel the contract between 14 days and 7 months, you have to lose your phone or pay additional $500 even if you paid off the already-huge $299.99+26.62+350+35 which is about the full retail price.
2. Verizon Wireless, I believe the company, as an influential company in the US, should carefully control the dealer quality and impose reasonable T&C for the dealer. The genuine Verizon Wireless is reasonable in that sense: either take the device back or charge the early termination fee. However, this unethical retailer does not. They first pretend to be the genuine store in many ways, put an unreasonable (perhaps not legitimate) term with small letters on their receipts without explaining the huge difference, and try to take your PAID phone away if the contract is terminated between 14 days and 7 months. I believe a reasonable T&C has to be enforced by Verizon Wireless for this retailer, or they have to be punished if they resist.
I may have to be ripped off $500 for not paying too much attention on the store name and on the receipt term which nobody will read by trust on Verizon Wireless, but no other people should suffer from the same pain.
How do you think? Thanks for any input from people or Verizon Wireless representatives.
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

Hello,
Thanks for answering. My posting had been blocked for some time, so I thought Verizon simply did not like the posting. Now I discovered this posting was re-opened.
To clarify, I have been using Verizon for 7 years, and I'm well aware of all the Verizon charges, fees, and T&C in the process of properly upgrading phones multiple times. The point is that, the retail store "STAY CONNECTED VERIZON WIRELESS" in NY has deceptive signboard and interior that are sufficient to enforce or confuse customers to believe the store is a genuine Verizon Wireless. And, they inserted unreasonable and unacceptable term on the receipt about the termination (very problematic between 14 days and 7 months). However, they did not notify at all about those (3rd party and termination). If I knew the store was 3rd party, I would have read T&C very closely. Actually, you can see that all the angry yelp reviews by Glenn P. also point out the deceptive signboard part. The person also thought the store was genuine Verizon Wireless until the collection department contacted for the astonishing $500. Later, basically they softly threaten to report for a negative record if you do not return the PAID phone or pay the extra $500.
Apart from the deceptive signboard and interior, I want to simplify the example for the unreasonable T&C as follows. As a customer, I paid for the discounted phone price $299.99+tax, the upgrade fee $35, and the early termination fee $350. At that point, the genuine Verizon Wireless does not take the phone away and all the business is done since the early termination fee compensates the discount. When the weird retail store kicks in, they suddenly require the phone back or $500 equipment termination fee paid because the termination was between 14 days and 7 months from the contract. I don't think they truly have a legal right or basis to do that since it is a duplicate penalty which is also very excessive, but I just respected the one ugly sentence on the receipt about the unreasonable $500 equipment termination fee. Anyway, the full retail price is $749, and the total payment with this retail store became easily more than $1,200 or I have to return the PAID phone (~$700) to them. What an easy business from their sides! I believe Verizon Wireless, once you know about this unethical retail store, you should take a proper action. I would understand a bit more about special T&C if they provided special discounts as Best Buy or Walmart, but the discounted price was exactly same with Verizon Wireless. Is there any justification about the $500 equipment termination fee? Possibly you can have $100 or so to minimize the damage as a 3rd-party store, but not $500.
When I contacted the collection department of stayconnectionwireless.com, the person tried to justify $500, but I just told one thing: I know the genuine Verizon Wireless does not charge the weird equipment termination fee once the early termination fee $350 is paid. The person became silent after my comments because I knew Verizon's T&C very well. However, I had to pay $500 to avoid all the potential legal issues. Normally the good way to deal with this should be to pay first and take wrong things back.
My first expectation was that, Verizon Wireless would take a reasonable response on my posting. However, two postings on this Verizon forum were immediately blocked, so I had to file a complaint on FCC (Federal Communications Commision) about "Stay Connected Verizon Wireless". I don't know how much legal obligation they can impose, though.
Now, since you re-opened my posting and replied, if your company situation allows, I hope Verizon Wireless can investigate this retail store's T&C and advise not to do that. They might be the only store that excessively charges such fees as authorized 3rd-party dealers. If they resist and if I'm one of the board member in Verizon Wireless, I would control the quality of authorized 3rd-party retail stores and take proper actions to retain Verizon's credibility. I don't know whether Verizon Wireless will do that.
Please contact me if more information is needed. Thanks.

Verizon does not want to honor early termination fee waiver! ANY ADVICE??

So in september of 2013 I contacted verizon to complain about lack of service in my area, I finally decided to complain after my phone dropped a very important phone call I was having. After speaking with a verizon representative they issued a support ticket which came back saying I do in fact live in a marginal coverage area, the verizon rep offered a solution to me which was for me (and also noted on my account) to be able to to cancel my verizon service at any point and I would not be charged an early termination fee. Between that day in september of 2013 and July of 2014 I had kept my verizon service as I tried to find a good phone company I would be able to switch to, I had also been able to do an upgrade on two of my lines as a verizon rep reccomended I take advantage of the free up grade to an iphone 5c. Now with all that that's happened, I spoke to two different verizon representatives a few days before I switched over to T-mobile to make sure that my early termination fee will still be waived. I was assumred by BOTH reps that my fee will be waived with one of them literally telling me to ignore my next bill that will appear in the mail, sure enough I have received a bill of over $1,300 from verizon. I contacted verizon today about the bill and the person I spoke to told me the early termination fee waiver does not apply to me as I only had 3 months from september 2013 to cancel my lines.
First of all the original rep who put the note on my account did not tell me anything what so ever about having a 3 month window to cancel.
Secondly, all the different verizon reps I talked to after that time in september all assured me that the early termination fee still applies to me.
Thirdly, Just a FEW days before I cancelled my service I was told that I will NOT be liable for the bill the comes from my cancellation because of the termination fee waiver I had on my account.
Verizon is trying to cheat me out of my money, I have been a loyal customer to them for over 4 years. This is unacceptable and should be no way to treat a customer after being told by verizon reps I do not have to pay that bill.
Has anyone been in this situation and if so how did you resolve it. Verizon doesn't seem to be willing to listen to what I'm saying despite the multiple notes on my account.

Pappiah,
I definitely don't want you to feel like you are being taken advantage of. I will find out what is going on and get to the bottom of this for you. I am sorry to hear that you ended up leaving Verizon. I hope at some point in time you decide to come back to us. I would like to take a look at your account in depth. Please follow me and select the option to send me a private message. I have already followed you.
StevenR_VZW
Follow us on Twitter at @VZWSupport

Early Termination Fee with No Service Available After Move

I have been a proponent and a loyal customer of Verizon FIOS for 7 years. Our contract was set to expire earlier this year and we were faced with a significant monthly increase. Knowing that we may (or may not) be moving within the next 12 months, I proactively asked two separate sales agents about the Early Termination Fee if we were to sign another contract. We knew the area to which we are moving lacks Verizon FIOS coverage, and because of that BOTH agents said the fee would be waived.
Now 7 months have passed and we are moving. I called Verizon to cancel our service, and the retention specialist so kindly asked for the $170 ETF. She told me that the fee would not be waived, regardless if Verizon could not provide continued service at my new residence. She was also kind enough to apologize that I was misinformed at the time I signed the new contract.
Whether I was misinformed, misled, or the sales agents intentionally misrepresented the terms to secure the contract, I expect a company to have better standards and practices. After my conversation, a simple search revealed numerous examples of Verizon customers in the exact situation as me. As the old adage goes, ‘Where there’s smoke, there’s fire.’ And clearly the practice of misinforming customers is present, abundant, and even possibly accepted.
I doubt that by the time I move that my ETF will be waived, and I will be extorted into paying it in full. My hope is that a potential customer reads this and other forum posts, and becomes a more informed consumer of the Verizon packages and contracts. Before signing a contract, not only do due diligence of reading the forums, ask the sales agents to point out where features are located in the contract. If they can’t or if they won’t put in writing what they say, then walk away.
The only solace I have is that I will be renting my house. When the tenant moves in, I have the opportunity to inform – or perhaps misinform – them of who has superior Internet and Television performance in our area.
Good luck and happy shopping!

Hi FIOSfan07,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Help With Early Termination Fee

my contract ends in february. it is a 2 line family plan with basic feature phones. i was told that the early termination fee was prorated. if i were to end my contract today, how much would the termination fee be?
and if i cancel my service and go to another provider, can i still keep my number if i ended early?

VERIZON WILL TRY TO DELETE THIS POSTING, THEY HAVE DELETED EVERY OTHER ONE I POSTED THAT TALKS ABOUT THIS SUBJECT. DON'T DELETE!
IF VERIZON DID NOTHING WRONG, WHY WOULD THEY KEEP DELETING MY POSTING??
I have the same question but I have a Droid 2 and cannot locate the early termination anyplace!
My situation has one little kicker, the plan was due to end Jan 3, 2012 (pretty soon) but the phone I supposedly purchased brand new, with a 2 year contract was a Blackberry Tour 9630 that had been refurbished from previous owner.
The Blackberry Tour was NOT new but a refurb because the rebate wouldn't process due to "already having a rebate sent out for this device". I did get the $75 eventually and all was good for about 3 weeks. Then the phone was not working right, it froze up and the trackball wouldn't work. Over the next 6 months I had been given 5 replacement Tours and all had similar issues.
Long story short, Verizon wouldn't let me get a different model Blackberry unless I paid full retail and stayed in my 2 year contract. I was so furious that this phone wasn't working and it was the only line I had, I finally went to the FCC to complain. That got their attention and I was sent on to Corporate for help.
They finally agreed to send me a different phone because I called RIM (Blackberry's Manufacturer) and was told "The Tour has been pulled from the market due to problems in the design, it's been replaced by the Blackberry Bold".
OK so the manufacturer is telling me the Tour was a dud but Verizon wanted to charge me $50 to get a Bold. I said "forget it, I'll let the FCC decide the issue". At that point they said "pick any phone you want and we'll ship it out brand new".
I decided against the Bold since it was also very new and didn't want more issues so after speaking in length with the corporate rep, I decided on a Droid 2. Great phoone, no issues until the latest update.
Here's the where I got scammed, after they sent me the Droid 2 in June , they restarted my contract from Jan 3rd to June 3. They added 5 months onto my contract.
All this for a problem I didn't cause or create in any way.
So now I've decided I can't deal with this any longer and my situation has changed so much, I cannot afford a smartphone period! I want to cancel my contract ASAP but am wondering if they can really charge me for each month since there was NO REASON to change my contract??
I can file my complaint with the FCC and let them decide what's fair. In my opinion, since I did not ever receive a new phone in the first place and did not break 5 Blackberry's in 6 months, I believe this was a horrible move on Verizons part.
If they do try to charge me for the remainder of the contract, how much is it per month for a Smartphone like the Droid 2 vs. a regular phone like the original poster asked about?
I know they do NOT want to deal with FCC complaints because I was contacted a couple days after filing. All I wanted was out of the contract because I didn't have a working phone to make calls and other things I was paying for. They weren't providing me service as stated in the contract. I never knew the FCC dealt with that end of it but they do.
Just need the costs per month to terminate so I can compose a formal complaint with accurate figures.
PS- When I call customer service, they will NOT give me an actual figure or monthly rate and it's not listed in the newest contract they sent a couple weeks after they sent the Droid 2.
Thanks for any help!!

Verizon FiOS Early Termination Fee and Very Poor Customer Service

I posted this as a reply to an earlier thread... but think it deserves a little more attention.... please read. Thank you.
Re: Verizon FiOS Early Termination Fee -- Salesman AND Manager lied
‎08-09-201402:03 PM
This is one organization that I will never do business with agan. You live and learn these days!! They are insisting on charging me the early termination fee of $110.00 even though Verizon DOES NOT offer service in the area I am moving to this August. My conversation with them today started like this:........ I asked if they had service at my new residential address. They indicating they did not and then I was immediately transferred to their "disconnect" department. In this "disconnect" department..... I was told I would have to pay that termination fee anyway regardless of the fact that Verizon does not offer service in that area. This was stated per someone named "Jay" representing Verizon.... This Jay would NOT even consider waiving the termination fee at all... so I asked to speak with his supervisor and got some complete jackass named Freddy who also tells me I must take the HD Set Top boxes to a "corporate" UPS location and that they will not waive my termination fee just because?? So I asked for his last name... which he did not give me... but did give what he said was his employee ID number. ( who really knows if that was a legitimate ID number anyway) So why is it that they would not be willing to waive the fee?? For me ...it is simple to explain..... Because I complained about it.... that is why!! Verizon is very wrong here and this "Freddy" character should be immediately fired. The company's customer service does need an immediate overhaul.... and this Freddy guy is playing with the good name of what once was a very reputable company. However... now.... because Verizon have no legimate process for immediate or quick complaint resolutions, they are quickly becoming a company that many people do not want to do business with anymore. I had a similar experience with Verizon Wireless as well; when I cancelled their service earlier this year..... It is not that the fee that bugs me so much.... even though it makes little sense......It is Verizon's lack of professional customer service and the questionable ethics of many of this company's representatives that has left such a distaste that I will never do business with them anymore. Just my 2 cents... for what it might be worth.

I have also had horrible service with Verizon customer service and their ETF. I moved to a new area that Verizon fios does not cover. When I moved into the new house a few weeks ago, I attempted to cancel their service, but I was told I had to keep it until my phone number was ported to Charter. I called Verizon to cancel my internet/Fios TV only and they said it would be taken care of.
Charter sent a request to them on 11/24/14 to port my phone number and Verizon denied the request a week later. I initially thought it was Charter messing up the port but come to find out, it was Verizon. I called Verizon on 12/08/14 and I was told they denied the port due to an "outstanding" bill. Well that bill was for the month in advance, which doesn't make sense because I had already canceled the service. So they were charging me for the phone, internet, and TV at an empty house. Verizon made me pay the bill so I could get my phone number ported. I paid the fee and they said the the number was ready to be ported. On 12/10/14 I received a call from Charter saying Verizon denied the port AGAIN!!!. So I called Verizon and according to them, Charter never requested the number. That doesn't make sense because I’m sure Charter is doing everything they can because they aren't being paid until that number gets ported over.
I asked the Verizon agents to give me something in writing so I could put it back on Charter but they refused to do so. (Charter gave me written proof documenting Verizon denying the port, so I know Verizon was lying.) So after dealing with Verizon and their laziness I canceled my phone number, which will cause me a lot of heartache in the future. The agent then asked if I was canceling the FIOS TV and Internet. I told him it should have already been canceled, but it wasn't. So they said it will cancel today after they already took my money for the month.
I asked to speak to a supervisor and they agent said, "Why, she wont be able to do anything." I asked him again and he finally agreed to transfer me over. After a 10 minute wait a lady named Karyn I believe, answered the phone. I explained to her how my phone number was not being ported and she said "We don’t block a port, Charter must have messed it up.” I asked her for written documentation and she refused to provide me with anything. I explained to her the reason why I had to move into a new house, due to work and my safety and she said, “Well if your military I could help you but I’m sorry I cant.” She said the only way to get out of paying for the ETF, is if I was deployed over seas fighting a war. Then she said if someone were to die, she could waive the fee...thats ridiculous.
I asked her if I was going to have to pay for the past few weeks of my service, even though I tried to cancel it and they held up my order and she said, “Ill credit you $11.00.” Thats nothing when my bill is $150.00 a month. She did nothing to help even though Verizon dropped the ball on this. Over all I am very disgusted with the employees and supervision with Verizon and I will most likely never to business with them again, unless they admit their mistakes and make it right. I have given them thousands of dollars and hours of my time and this is how they repay you. Oh and by the way, they want me to drive down to the UPS store and return their boxes for them. So they can inconvenience me further.

Early Termination

I mean, this is bad. Do not want to go but there is no other go.
Initially, there is no signal in my office location, started a topic here as well to get solutions.
Spoke to customer care and they suggested I sepnd my money and get a amplifier for $250 or more. Man if I had that money wouldn't I pay up the entire early termination fee and quit this bad network ?
Last 8 months, when I am inside my building all calls dropped, no voicemails delivered, no messages and no internet. I am in my office 9-6 daily. Imagine how pathetic I would feel without being able to use a phone for which I am paying monthly bills without miss, 2 connections.
Note: coverage in my office location is "Good" according to the coverage map. they say coverage inside buildings cannot be assured. What the heck are they providing service for ? only for people in the road, out in the SUN ? ? ?
Last week we shifted residence and guess what ? Our coverage at home is also lost, most of the calls dropped!!!
And the coverage viewer says good coverage in my home area as well.
Enough is enough! Don't want to be here anymore.I will try and find who provides better network coverage and move on. ATT sucked, we moved to verizon believing it is a superior network, same crap here
Could someone from customer support help me with disconnecting my 2 lines please ?
Read above, this is from a frustrated customer who lived with pathetic service for almost an year now with 2 lines.
Appreciate any help.

I have an iphone4 with this pathetic verizon conenction, I am not sure how much would be the ETF. I am only 6 months prior to 2 year contract ending still, I have to pay hefty! Awesome! Whatever it is, I am not planning to stick to vzw anyways, what's the use of having vzw connection and if they don't provide good service??
Good luck!

How do I determine what my early termination fee will be?

My phone broke last week. The ear piece is distorted but it still works using a headset. I went into the store to see about fixing it. The don't work on LG Chocolates and I was told the replacement is an LG Extravert. I inquired about getting a new phone and using the value of the Extravert towards the new phone but was told they don't do that. I have been paying insurance on my phone for a couple years now and thought that meant I'd get a phone that was as good as my Chocolate. (removed) Since they would not work anything out with me(a 15 year customer with a family of 4 plan), I had them send me the Extravert. The store clerk said it was going to be there the next day. Apparently next day means over-the-weekend. So I was out of town the beginning of the week and didn't get to open the box until yesterday. The Extravert came incomplete with no battery nor back. It is also clown-red. The specs show it is clearly not an equal replacement for my Chocolate. Whatever... Anyway I got to argue with 2 Verizon reps on the phone about how it was not an equivalent phone for about an hour at one point being told that i had the option of selling the Extravert back to them for, much to my chagrin, $1. I pay $6 a month to insure my phone and they will send me a phone they value at $1!. I asked how much they would sell me the Extravert for and the rep said around $175! So you can probably see why I am not a happy customer. 15 years of loyalty and they can't do a thing to help me and don't seem to care. I realize it is not the person I talk to on the phones company and I am just one person so I am small potatoes. Again, whatever... So after the frustration of the last week, I have decided I need to end my relationship here and move on. So after venting, how does Verizon determine the early termination fee? Thanks in advance for your responses and a big no-thanks to Dorothy (removed) who was one of the exasperating folks I got to argue with for an hour yesterday...
Edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

You can't cancel service online. However, if you are moving to another carrier, start service with them and port your number - that will initiate the cancellation from Verizon. You also have to have an active line of service to port your number; if you cancel before starting service with someone else, your number is lost.
Backdating an increased data allowance is preferable and allowed - prorating is why you can't backdate a reduction. It will most likely result in overages in a majority of situations, defeating the purpose of the reduction, so it is simply not possible to do. The reduced allowance will take effect the next billing cycle.

Workflow Manager 1.0 (SharePoint 2013): The process was terminated due to an unhandled exception

I am seeing large numbers of the following errors appearing in the event log of the SharePoint 2013 application server hosting Workflow Manager 1.0:
Log Name: Application
Source: Application Error
Date: [Date/Time]
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [Application Server]
Description:
Faulting application name: Microsoft.Workflow.ServiceHost.exe, version: 1.0.20922.0, time stamp: 0x505e1b24
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16864, time stamp: 0x531d34d8
Exception code: 0xe0434352
Fault offset: 0x0000000000047b8c Faulting process id: 0x691c Faulting application start time: 0x01cfc2776b3f0d74
Faulting application path: C:\Program Files\Workflow Manager\1.0\Workflow\Artifacts\Microsoft.Workflow.ServiceHost.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: b8157bf8-2e6a-11e4-9413-00155d38891d Faulting package full name:
Faulting package-relative application ID: Event Xml:
Log Name: Application
Source: .NET Runtime
Date: [date/time]
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: [same application server]
Description:
Application: Microsoft.Workflow.ServiceHost.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception
Info: Microsoft.Workflow.Common.FatalException Stack: at Microsoft.Workflow.Common.Fx+<>c__DisplayClass2.<failfast>b__0() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object,
Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
Event Xml:
Log Name: System
Source: Service Control Manager
Date: [date/time]
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: [Same application server]
Description:
The Workflow Manager Backend service terminated unexpectedly. It has done this 895 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
Event Xml:
The SharePoint 2013 farm is updated through the September 2014 PU (KB2995902). Topology: 1 App, 2 WFEs. Workflow Manager 1.0 installed to the App server. Workflow Manager 1.0 cumulative updates one
and two have not been installed. The Service Bus Gateway and Service Bus Message Broker services are started. The Workflow Manager Backend service can be started, but then quickly stops.
Thoughts? Resolution? I would be grateful for any assistance.

Hi Stephan,
As I understand, you are encountering the issue that Workflow Manager Backend service terminating each time. May I know did you run the update cmdlets after you installed the updates for SharePoint server 2013? Please confirm it per the link below:
http://technet.microsoft.com/en-us/library/dn133867.aspx
If you haven’t run the updates cmdlets, I suspect this is an install issue. I’d suggest you re-install workflow manager to resolve the issue:
1) Leave WFM/SB Farm
2) Uninstall updates and application in the following order and one at a time:
Service Bus CU1
Workflow Manager CU1
Service Bus 1.0
Workflow Manager 1.0
Workflow Manager Client 1.0
Microsoft Windows Fabric
3) Log into SQL server and delete Service Bus and Workflow Manager databases.
SBManagementDB
SBGatewayDB
SBMessageContainer01
WFManagementDB
WFInstanceManagementDB
WFResourceManagementDB
4) Install in the following order one at a time through Web Platforms Installer:
Workflow Manager 1.0
Service Bus 1.0 CU1
Workflow Manager 1.0 CU1
Regards,
Rebecca Tu
TechNet Community Support

HT4623 I bought an iPhone 5 from the Apple store with a new Sprint contract in Sept. 2012. I would like to know if I port my number to T-mobile and pay off my Early Termination fee with Sprint, will my iPhone 5 will be unlocked to use with T-mobile netwo

I bought an iPhone 5 from the Apple store with a new Sprint contract in Sept. 2012. I would like to know if I port my number to T-mobile and pay off my Early Termination fee with Sprint, will my iPhone 5 will be unlocked to use with T-mobile network?

As Ethmoid says, it is still a CDMA phone as I told you earlier, and it will not work with t-mobile. Even if Sprint unlocked the phone, it would only unlock the GSM side for international use. They will not unlock the GSM side for domestic use in the US.

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Hello all, here's a question, since it was announced that AT&T will no longer share revenue with Apple does this now mean that owners of the unsubsidized 1st generation iphone will be able to get out of their 2 year contracts early without a Early Termination Fee?

More than likely, yes.
The first generation iPhone was not subsidized in the traditional way, as the iPhone 3G will be subsidized.
at&t did not provide a subsidy or a discount to you on the sales price of the first generation iPhone.
I became an at&t subscriber 3-4 months prior to the iPhone being available. I selected a phone that was subsidized by at&t agreeing to a new two year contract. I activated my iPhone as an existing subscriber agreeing to a new two year contract on my iPhone's activation date. I was not charged an early contract termination fee or any penalty when doing so, and I still have my original phone that was subsidized by at&t which I've used with my iPhone's SIM card on occasion.
The same should apply when purchasing the iPhone 3G, which will require agreeing to a new two year contract beginning on the activation date for the 3G iPhone with no early contract termination fee penalty for the existing iPhone - which was not subsidized in the traditional way as the iPhone 3G will be subsidized.

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I am really frustrated with Verizon right now. I have plan with several smart phones and 2 basic phones. I wanted to upgrade these 2 phones to Smart Phones. I couldn't imagine that this would be an issue. Verizon only earns more money by having me purchase smart phones instead of basic phones. I was told that I can't upgrade until September when the contract on these basic phones is up unless I want to pay a $175 early termination fee per phone. I understand that in general, you need people to stay with the contract for the 2 years in order to cover the price of the phone they were given. In this case, these are cheap phones. I'm sure they have been paid for many times over in the past year. If I upgrade, verizon will be getting $40 a month per phone instead of $20 a month per phone. I might even upgrade the Data plan. Instead I am completely trapped until September. $175 Termination fee would be way more than these basic phones are worth. I am tempted to go to another carrier and start a new contract and let these run out - it will actually cost me less to pay the bill for these phones and not use them than to pay for an early termination fee. Or maybe I'll try one of the comanies that offers to pay your termination fee. Verizon - you are not making sense! P.S. If you want my basic phones back, you can have 'em.

Unfortunately Joe, VZW can't bend the rules just to satisfy you or anyone else. I know you may think that it would be only smart for them to let you out to get another phone plan that will yield them more revenue. However, they're not seeing it that way in your case. Rule are rules regardless of if we like them or not. I upgraded my iP5 to an iP6+ in September. I was less than 2 months on the end of of current 2 year agreement...but because I used Early EDGE I had to give away my phone, which I was 2 months from owning outright, back to VZW for absolutely no compensation just to enjoy the offer of Early EDGE. Fair...maybe not to most. Some people would think that VZW should have just let them out since they were so close to the end...but I didn't see it that way. I understood my agreement when I signed up and therefore I knew I had to uphold my end of the bargain. My point is, VZW makes exceptions for a lot of things...but I've never really heard anyone on here say that they've bumped up an upgrade just because they were asked by the consumer. Best of luck to you with your next carrier...but be advise that I don't think many other carriers are going to bump your upgrade date just because you ask...they'll inform you that if you plan to upgrade earlier than 2 years then you'd probably want to try their version of EDGE...(i.e. Next, JUMP, or Easy Pay)

My PDF export has been terminated due to invalid former credit card. how

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you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

How much is my early termination fee?

I have an iphone 5 that I bought with a 2-year contract. I'm leaving the country in september so that'd be 2 months before my contract ends. How much early termination fee do I have to pay? How do I find out?

Keep in mind it would have to be less than 2 months for it to be $130. If you have exactly 2 months left on your contract and you cancel your line, you would not yet have completed 22 full months which would bring your ETF up to $140. When you have completed 22 months of your contract, that means you are in the first day of the 23rd month, so you actually have LESS than 2 months left on your contract. It is not how much is LEFT on your contract before the end, but how much you have completed. If you have only completed 21 months and 29 days, Verizon still considers you to have 3 months left on your contract for ETF purposes.

Early termination due to superior competitive ISP's with faster speeds and lower rates

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