ECATT in IC Webclient

Hi,
We are using CRM 5.0 IC Webclient for our complaints and sales order creation process. Is it possible to utilize the eCATT tool to conduct testing for our scenario?
I have seen how powerful eCATT when testing SAP APIs and would be very interested in utilizing it for testing in the IC webclient UI.
Thanks & Regards,
Nelson.

Hi Raj
Check link for info on eCatt:
http://help.sap.com/saphelp_crm60/helpdata/en/8e/df9f40eb72371be10000000a1550b0/frameset.htm
Hope it helps
Rupesh

Similar Messages

  • IC WebClient Testing...

    Hi All,
    We are about to finish our CRM 5.0 IC WebClient Development. Now we need to perform Integration Testing with other legacy systems, before going live.
    Can we use CATT/eCATT tools to somehow automate the testing ..or we need to perform manual testing or is there any other best way to perform this kind of integration testing. We dont have any other SAP system except this CRM & Solution Manager and we are implementing IC Web only for the time being.
    Also, is there any defect tracking mechanism in place in CRM or Solution Manager which we can use to save time.
    Thanks & Regards,
    Vikas

    Hello Vikas,
    AFAIK IC Web Client can't be tested automatically via ECatt. One  solution could be QTP. Please have a look to the Blogs from <a href="https://weblogs.sdn.sap.com/pub/u/251706992">Prakhar Saxena</a>.
    Regards
    Gregor

  • How to load Test data from a Text file in ECATT

    Hi,
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  • Unable to capture screen fields in eCATT

    Problem description 1 : Unable to capture screen fields in eCATT
    Recording using SAP GUI Method.
    Problem description 2 :Unable to capture Tab controls while recording
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    Thaks for any suggestion you could provide me and once again for your courtesy attention.
    Regards,
    Eric Monteiro

    Hi Phani,
    Please try below code:
    *data declaration for reading values given by user in the selection screen field.
      DATA: BEGIN OF i_tab OCCURS 0.
              INCLUDE STRUCTURE rsselread.
      DATA: END OF i_tab.
      MOVE: 'LOGSYS' TO i_tab-name,
            'P' TO i_tab-kind. u201CP For parameter
      APPEND i_tab.
      MOVE: 'GP_SIMVE' TO i_tab-name,
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      APPEND i_tab.
    *move program name and screen number into local variable.
      l_prog = sy-repid. u201C(Try by directly passing program name also)
      l_dynnr = sy-dynnr. u201C(Try by directly passing Screen number also)
    *calling function module to get the value given by user.
      CALL FUNCTION 'RS_SELECTIONSCREEN_READ'
        EXPORTING
          program     = l_prog
          dynnr       = l_dynnr
        TABLES
          fieldvalues = i_tab.
    Hope this should slove your issue.
    Thanks & Regards,
    Gaurav.

  • WebClient Error - Failed to log on to the comm. mgmt. software

    Hi, following the CR410 i have created a webclient profile/ framework, and assigned the profile to an org unit.
    now when try to open the webclient using crm_ic, i am getting the above error on the IDES system.
    <b>"Failed to log on to the communication management software system"</b>
    <b>Details of the above error</b>
    Diagnosis
    An error occurred while logging in to the communication management software system.
    System Response
    The multichannel services are not available. You will not be able to work with contacts such as phone calls, e-mails, or chat sessions.
    Procedure
    Contact your system administrator.
    Procedure for System Administration
    Review the ICI trace.
    what could be error...
    Thanks,

    Have you configured CTI with IC WebClient? If yes under IC WebCLient profile look for CONTACTCENTER function profile and enter correct profile.
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  • RFC connection error in recording eCATT from Solman

    Hello,
    I am trying to record eCATT from Solution Manager into our DEV box. I have set-up the RFC connection and tested them.
    When trying to recording I got the following message:
    "RFC error ThControl: illegal sap_dext call !!!/ connection"
    Any suggestion?
    Thank you.

    Hi
    Did you ever find any solution for this, as I am receiving same error even though seems that all settings are in place?
    Thanks!

  • RFC connection error in Webclient

    hi,
    when i am checking the RFC connection for the webclient i am getting the error:
    ERROR program 5480450@CRMSERVER not registered
    LOCATION SAP-Gateway on host crmserver / sapgw00
    DETAIL TP 5480450@CRMSERVER not registered
    COMPONENT SAP-Gateway
    COUNTER 44
    MODULE gwr3cpic.c
    LINE 1621
    RETURN CODE 679
    SUBRC 0
    RELEASE 640
    TIME Wed Dec 14 13:51:00 2005
    VERSION 2
    please guide me how to resolve this,
    regards,
    uday

    hi,
    when i am checking the RFC connection for the webclient i am getting the error:
    ERROR program 5480450@CRMSERVER not registered
    LOCATION SAP-Gateway on host crmserver / sapgw00
    DETAIL TP 5480450@CRMSERVER not registered
    COMPONENT SAP-Gateway
    COUNTER 44
    MODULE gwr3cpic.c
    LINE 1621
    RETURN CODE 679
    SUBRC 0
    RELEASE 640
    TIME Wed Dec 14 13:51:00 2005
    VERSION 2
    please guide me how to resolve this,
    regards,
    uday

  • Service Desk with IC WebClient: Category Modeler not available

    Hello,
    We are currently implementing a Service Desk Application based on SAP Solution Manager. Therefore we are using the article "Implement an ITIL Employee Service Desk with IC WebClient" of "www.CRMExpertOnline".
    One of the steps, which are described in the article describes how to Categorize incidents with the Category Modeler. It says that the Category Modeler is available trough BSP Application CRMM_ERM_CAT.
    Unfortunately this SAP-Application is not available on our system.
    Our System Data:
    SOFTWARE COMPONENT               RELEASE                    LEVEL               HIGHEST SUPPORT PACKAGE          DESCRIPTION
    SAP_BASIS                                        700                              0012               SAPKB70012                                        SAP Basis Component
    SAP_ABA                                             700                              0012               SAPKA70012                                        Cross-Application Component
    PI_BASIS                                        2005_1_700          0012               SAPKIPYJ7C                                        PI_BASIS 2005_1_700
    ST-PI                                                  2005_1_700          0005               SAPKITLQI5                                        SAP Solution Tools Plug-In
    SAP_BW                                             700                              0014               SAPKW70014                                        SAP NetWeaver BI 7.0
    SAP_AP                                             700                              0009               SAPKNA7009                                        SAP Application Platform
    BBPCRM                                             500                              0009               SAPKU50009                                        BBPCRM
    CPRXRPM                                             400                              0009               SAPK-40009INCPRXRPM                    SAP xRPM/cProjects/cFolders 4.00 (ABAP)
    BI_CONT                                             703                              0005               SAPKIBIIP5                                        Business Intelligence Content                    
    ST                                                       400                              0012               SAPKITL422                                        SAP Solution Manager Tool                            
    ST-A/PI                                             01I_CRM500          0000         -                                                                 Application Servicetools for CRM 500         
    ST-ICO                                             150_700                    0009               SAPK-15079INSTPL                         SAP Solution Manager Implementation Cont
    ST-SER                                             700_2006_2          0003               SAPKITLOK3                                        SAP Solution Manager Service Tools
    Does anybody know where I can find/download the category modeler-application?
    Thanks in advance,
    Andreas

    Hello Andreas,
    The question is that  CRMM_ERM_CAT is an application, also a transaction but this is not the name of the associated BSP I think, this belongs to component CRM-PCF more than Solution Manager.
    I have seent some messages speakin about to call:
    http://server:port/sap/bc/bsp/sap/crm_bsp_frame/entrypoint.do?
    appl=CRMM_ERM_CAT
    Sorry! I can not tell you more about this, regards,
    Dolores

  • Business Partner Role Specific Field View in WebClient

    Hello to everyone,
    I have a question that really needs a answer.  We are upgrading from SAP CRM v4 to SAP CRM v7.0 and as such we have a number of custom Business Partner Roles within the Person BP Type.  Against these custom roles we have developed custom field and tabs in order to separate the content within the BP Role further.
    After rolling off an implementation of SAP CRM v6.0 [2007], the following seems apparent:
    - Assignment of Roles is done via an assignment block in the Customer Maintenance view.
    - You can create Business Partners in different roles initially.
    - You cannot maintain Business Partner details in specific roles
    However, you cannot display the role specific fields as you can in the WinClient.  As an example, a Citizen Role BP will have different fields to that of a Teacher, but these roles could be assigned to one Business Partner.
    There does not seem to be any guidance as to how this is managed in the WebClient and as it seems a fundamental part fo the SAP CRM offering, you would have thought that this questions has been asked, but I have found no answers.
    I really hope anyone can help and appreciate any time and effort put into solving my question.
    Many Thanks,
    MatFlat.

    Hi MatFlat,
    Yes, your observation is right - in the Web UI, fiel grouping is not implemented for roles. This is because the role concept is quite different between SAP Gui and Web UI.
    In SAP gui, (CRM 4.0) roles had a functional meaning as well as a UI control. However, the concept was changed with Web UI. Now, roles have only a functional meaning, and no effect on the UI at all.
    If you want to implement role based field grouping in Web UI, you need to define your own methods in the implementation class.
    E.g : you can write code to influence the field properties based on the roles. I guess you can redefine the DO_PREPARE_OUTPUT  methods of the impl class.
    In order to get info about which roles the BP is maintained , you can use FM BUPA_ROLES_GET_2.
    Hope this helps you.
    Cheers,
    Rishu.

  • ECATT abends during recording when lead selection is set to 0 on web dynpro

    We have a web dynpro application that works ok when running by itself.   When we tried to record ECATT testing on it, it abended after we click on a selection from a list of values.    The error on the browser indicated an error on the "lead select".   After reviewing the dump, we found that it abends on an exception when the lead selection on the ALV is not set.   When we changed our code to set the lead selection to 1, the ECATT recording worked.
    We have a requirement to set the lead selection of ALV to 0 so we need to change back our code.   We just did the setting to 1 just to get ECATT recording to work for now.    Does anybody know why ECATT requires this?   Is there a support packs that fixes this?
    Here is a snippet from ST22 for more details on this:
    Runtime Errors         UNCAUGHT_EXCEPTION
    Exception              CX_WD_CONTEXT
    Date and Time          2007/02/07 14:50:06
    Short text
    An exception occurred that was not caught.
    What happened?
    The exception 'CX_WD_CONTEXT' was raised, but it was not caught anywhere along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
    'CL_WDR_CONTEXT_NODE===========CP' has to be
    terminated.
    What can you do?
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
    Error analysis
    An exception occurred which is explained in detail below.
    The exception, which is assigned to class 'CX_WD_CONTEXT', was not caught and
    therefore caused a runtime error.
    The reason for the exception is:
    The lead selection has not been set. VIEW_TABLE
    How to correct the error
    If the error occures in a non-modified SAP program, you may be able to
    find an interim solution in an SAP Note.
    If you have access to SAP Notes, carry out a search with the following
    keywords:
    "UNCAUGHT_EXCEPTION" "CX_WD_CONTEXT"
    "CL_WDR_CONTEXT_NODE===========CP" or "CL_WDR_CONTEXT_NODE===========CM00V"
    "_RAISE_ELEMENT_NOT_FOUND"
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
    1. The description of the current problem (short dump)
    To save the description, choose "System->List->Save->Local File
    (Unconverted)".
    2. Corresponding system log
    Display the system log by calling transaction SM21.
    Restrict the time interval to 10 minutes before and five minutes
    after the short dump. Then choose "System->List->Save->Local File
    (Unconverted)".
    3. If the problem occurs in a problem of your own or a modified SAP
    program: The source code of the program
    In the editor, choose "Utilities->More
    Utilities->Upload/Download->Download".
    4. Details about the conditions under which the error occurred or which
    actions and input led to the error.
    System environment
    SAP-Release 700
    Application server... "torsapd01"
    Network address...... "10.2.75.183"
    Operating system..... "Windows NT"
    Release.............. "5.2"
    Hardware type........ "4x AMD64 Level"
    Character length.... 8 Bits
    Pointer length....... 64 Bits
    Work process number.. 0
    Shortdump setting.... "full"
    Database server... "TORSAPD01"
    Database type..... "MSSQL"
    Database name..... "PR3"
    Database user ID.. "dbo"
    Char.set.... "English_United State"
    SAP kernel....... 700
    created (date)... "Aug 28 2006 22:20:27"
    create on........ "NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00"
    Database version. "SQL_Server_8.00 "
    Patch level. 75
    Patch text.. " "
    Database............. "MSSQL 7.00.699 or higher, MSSQL 8.00.194"
    SAP database version. 700
    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2"
    Memory consumption
    Roll.... 16128
    EM...... 16759616
    Heap.... 0
    Page.... 0
    MM Used. 12713776
    MM Free. 4042608
    User and Transaction
    Client.............. 200
    User................ "SIC0010"
    Language Key........ "E"
    Transaction......... " "
    Program............. "CL_WDR_CONTEXT_NODE===========CP"
    Screen.............. "SAPMHTTP 0010"
    Screen Line......... 2
    Information on Caller ofr "HTTP" Connection:
    Plug-in Type.......... "HTTP"
    Caller IP............. "10.49.77.47"
    Caller Port........... 8000
    Universal Resource Id. "/sap/bc/webdynpro/sap/zpr3_base_price/"
    Information on where terminated
    Termination occurred in the ABAP program "CL_WDR_CONTEXT_NODE===========CP" -
    in "_RAISE_ELEMENT_NOT_FOUND".
    The main program was "SAPMHTTP ".
    In the source code you have the termination point in line 11
    of the (Include) program "CL_WDR_CONTEXT_NODE===========CM00V".
    Source Code Extract
    Line
    SourceCde
    1
    method RAISEELEMENT_NOT_FOUND.
    2
    data: l_count type I,
    3
    l_node_name type string.
    4
    5
    l_node_name = if_wd_context_node~get_path( ).
    6
    7
    l_count = if_wd_context_node~get_element_count( ).
    8
    if l_count = 0.
    9
    raise exception type cx_wd_context exporting textid = cx_wd_context=>NODE_EMPTY node_nam
    10
    elseif element_index = if_wd_context_node=>use_lead_selection.
    >>>>>
    raise exception type cx_wd_context exporting textid = cx_wd_context=>NO_LEAD_SELECTION n
    12
    else.
    13
    raise exception type cx_wd_context exporting textid = cx_wd_context=>ELEMENT_NOT_FOUND n
    14
    endif.
    15
    endmethod.
    Contents of system fields
    Name
    Val.
    SY-SUBRC
    0
    SY-INDEX
    1
    SY-TABIX
    0
    SY-DBCNT
    2
    SY-FDPOS
    0
    SY-LSIND
    0
    SY-PAGNO
    0
    SY-LINNO
    1
    SY-COLNO
    1
    SY-PFKEY
    SY-UCOMM
    SY-TITLE
    HTTP Control
    SY-MSGTY
    E
    SY-MSGID
    TD
    SY-MSGNO
    600
    SY-MSGV1
    000003587101
    SY-MSGV2
    0001
    SY-MSGV3
    EN
    SY-MSGV4
    SY-MODNO
    0
    SY-DATUM
    20070207
    SY-UZEIT
    145005
    SY-XPROG
    SAPCNVE
    SY-XFORM
    CONVERSION_EXIT

    Hi Eugene,
    i suggest you raise an SMP ticket for these.
    Looks like a bug at first glance.
    regards
    Phil

  • Error message 'Enter unit of measure' in Webclient

    Hello Experts,
    We are working on CRM 5.0 SP 7, IC WebClient and have implemented the BAdi "<b>CRM_SERVICEPROD_BADI</b>" to assign a service product ''<b>INVESTIGATION'</b> whenever user selects service ticket in WebClient.
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    Reward points assured for useful answers.
    Regards,
    Amit

    hi
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  • SSO to IC WebClient

    Dear All,
                     I am using CRM 5.0 and NW 2004s. I have configured Single Sign-On for this also. but when i am accessig the IC WebClient it ask me for login window. Other than IC WebClient other applications of CRM are working fine. So is some special settings needs to be configure for SSO to IC WebClient?
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                     Full reward points for helpful answers also.
    Regards,
    Vinayak

    Hi there,
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    Edited by: Bruno Garcia on Dec 3, 2008 9:57 AM

  • Solman 7.1 - CRM WebClient UI - custom field mandatory on status change

    Hi
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  • Z Transaction Types not showing up at creation in CRM 5.2 WebClient

    Hi Experts,
    I am using CRM 5.2 with webclient.
    I have just created 3 transaction types (BUS2000126 & BUS2000125) copied from standard ones.
    I passed all other transactions as Inactive in SPRO.
    In GUI everything is OK, I can create each of these transactions properly.
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    Is there anything I would have forget in my customizing, anything I should do in the BOL???
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    Thanks,
    Aldo

    Aldo,
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    Stephen

  • Follow-up transactions in IC Webclient

    We have a requirement to create follow-up transactions for sales document types (ex. standard order from an inquiry or quotation) in IC Webclient.
    We looked at the IC Webclient and found that there is a possibility to create follow-up transactions only from the interaction record.
    The copy controls are done and we can create follow-up transactions in SAP GUI.
    Does anyone know how to create a follow-up transactions for any sales transaction type and how to provide such a facility in IC Webclient?
    thanks a lot.
    Sam

    We have the scenario where we make follow-up transactions in the IC Webclient from a standard order to a return order for example. This is no standard functionality in the IC webclient and has been custom programmed by ECENTA a german SAP partner. It uses the standard copy control. The main issue was to get the document flow correct.
    Regards,
    Jacco

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