Edit option does not appear after adding a contact from inbox

i have outlook 2013 32 bit with an exchange account. Normally i can hover over a contact. click on downward arrow at extreme right, this will give me the full details. I will get a add button. on clickin on add button , it shows editable fields
and i can save the contac. after saving instead of add button, i will see the edit button until a move the focuc or contacts get minimized. however for some reason recently the edit option does not appear at all. right after saving opption goes back to add

Hi,
It may be synchronization issue.
Please first check if this user has been added to contact list. If they have been in contact list then restart outlook to check if this add button still exists.
Sometime we add user to contact lists, even users have added to contacts list, the Add button also appears instead of Edit button.
If this issue persists, please let me know.
Best Regards.

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