EE in Australia - Connecting to a network

Before arriving today in Australia I checked withh EE that I would have roaming in Australia and was assured that I do, but i cannot connect to any network here. Are there any special settings I need to set on my phone - iPhone 5s?
i have no problems using the phone in continental Europe or the US, but have had the same problem in Canada.
I'm not interested in data roaming - just want to make and receive calls and texts.
Thanks for any answers.

Hi ,
Can you switch the 4G off and try and make a call?
Let me know how you get on.
Thanks.

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