Elements 12 hangs with most selection tools. Why?

Elements 12 on MacBook Air hangs up every time a selection tool is selected and clicked once. I must force quit the program and start over.
I just worked with Adobe to reinstall the program, but nothing changed.
They told me I should upgrade to Elements 13 for $79.99. They no longer support 12.
Do you have any idea why the program hangs? Is this a Macintosh issue or an Adobe one? Have you solved this problem for yourself?
Thanks.

Then go to your username>library>preferences and delete:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 Paths
Adobe Photoshop Elements 12 settings
and any lockfiles with the same names. To see the user library, click the Go menu in the Finder and hold down the option key and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder (at the same level as the preferences folder) and delete any for PSE.
Then repair permissions and try again.

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