Elements 9 printing problems with epson 3880

HI All:
Elements was working fine with epson 3880.
Problems developed:
1. Would print color pics in black and white only while in Editor; color pics printed ok in Organizer
2. Now Print Preview does not work in either Editor or Organizer
3. Now cannot print in either Editor or Organizer
I purchased Elements online.  I do not have a CD for reinstall.
Any help would be appreciated.

I am having a similar problem that seems the reverse of yours in a way, though it may be related. Mine occurred only with the disk-installed version, not the downloaded trial version, and it was present from the start on my iMac. Everything worked fine with the 3880 and 2400 printing from the trial version of PSE9 (downloaded), just as it had with PSE8. CS5 and Apple Aperture are also installed and had been working normally. Then I received the install disk for PSE9 and installed it. After that, Preview did not produce a preview, PDF did not produce a PDF, and Print did not produce a print. CS5 also would not preview or print after that. Aperture, however, was unaffected. Some experimentation revealed that the problem occurred only with "Photoshop Elements Manages Color" selected and printer color management turned off. With "Printer Manages Color" selected, it printed.
I uninstalled both CS5 and PSE9 and reinstalled 8, which once again worked properly. Hoping there had been an install error as the cause of the problem with the original installation of 9, I then uninstalled 8 and reinstalled 9, and the problem recurred. So it's back to PSE8, and try to figure out how to call the problem to Adobe's attention without paying for a tech support session. Interesting that a glitch that causes a problem with PSE's printing can also affect PS's printing.
I suspect your problem is related to mine. Do you use a Mac? I think the reason the problem didn't occur at first with my system is that the trial installation is not the same as the paid one, if only because the trial version doesn't have the user sign up with Photoshop.com or whatever it is, which I had never done until I installed 9 from the disk. So it seems that something in the full, purchased version is causing the glitch. I have no idea why your version should have worked at first, then crumped.
Two more things I'm going to do now: reinstall CS5 on the iMac (should be OK, as it was before I got 9), and install 9 on my laptop to see what happens.
My advice for now is to download the trial version of 9, uninstall the current installation of 9, install the downloaded trial version, and (without entering the serial # from your downloaded version) see if it works properly. Then contact tech support. Especially if you have a Mac, tell them you have heard from others who have related the same problem to you.
—howard

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