Elements disappeared from my computer

I ordered the 30 day free trial of elements 13 or 12 whichever one it is, anyways my elements 11 which I bought and installed myself over a yr ago disappeared when my free trial of 13 was over! Now I have none and I cant get it back. I went to adobe support site and they want to charge you before they answer you and I'm pretty sure they are the ones who erased it!!

newer adobe versions (ie, upgrades like pse 11 to pse 13) don't uninstall older versions while updates do replace previous versions.
but no matter. you can reinstall pse 11 as long as you have a valid serial number for it.
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
Lightroom:  5.7| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

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